Martin Hall Nursing Home

The Old Hall, Martin-by-Timberland, Lincoln LN4 3QY
Submit a Review
9.7 33 Reviews
  • Martin Hall Nursing Home, Lincoln
Martin Hall Nursing Home is located in a peaceful environment in the centre of Martin village, less than five minutes from Woodhall Spa.

The home offers dementia, nursing, residential, and respite care and care for those with mental health needs.

At Martin Hall Nursing Home, residents have a choice of lounge areas which feature comfortable and specially designed furnishings.

The home has a range of comfortable and well-equipped bedrooms decorated in keeping with the character of the house.

Chefs at Martin Hall Nursing Home pride themselves on knowing the tastes of residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

Show Martin Hall Nursing Home on the Map

Care Provided by Martin Hall Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kim Gallagher (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Martin Hall Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care £898 – £1,098
  • (these prices are only a guideline, please contact Martin Hall Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access

Martin Hall Nursing Home Reviews (33)

Total of 33, showing 1-20
9.7

Martin Hall Nursing Home has a Review Score of 9.7 (9.660) out of 10, based on 18 reviews in the last 2 years. Over all time Martin Hall Nursing Home has 33 reviews.

Overall Experience

  • 26
  • 3
  • 1
  • 2
  • 1

Date Published

33
10
11
18
15

Review from Michelle W (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Martin Hall omg the best move we ever did all the staff from Admin to Managment,nurses, carers, cleaners and cooks they are all amazing my mum is well looked after they all made her feel welcome when she moved in back in December. They are fab with Dementia if my mum get upset they
are there straight away

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you so much for your lovely review, I will be sure to share your comments with all our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin W (Son-in-law of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is such a breath of fresh air from the previous care home experience. They are very attentive to their residents and offer superb dementia care. If mother rings her bell they are there within a couple of minute and deal with whatever is needed. They go the extra mile when required to
offer comfort and company to their residents. Even the manager gets involved with the residents during her working day to talk or maybe assist. The food offered is of a very good quality and with variety. There always seems to be adequate staff on shift and I can recommend this care home enough.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for taking the time to review us. We really do value all feedback and we are glad you are happy with the care provided for your loved one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Respite Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a service user, I found Martin Hall a very pleasant place to stay for a short stay. Staff very pleasant and kind. Food adequate, nice and warm room and plenty of help if needed.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you so much for your positive comments, I will be sure to share your review with the team. We wish you all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A T (Wife of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has lived at Martin Hall Nursing Home for over 6 years. He has always been well cared for and he enjoys the home cooked food. The staff have always been accommodating with his changing needs as his Dementia progresses. Any problems, someone always rings me to make me aware. The home is always
clean and the staff is always helpful. Occasionally, I have had a problem finding a member of staff but it is usually because they are busy with other residents.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for your kind comments and we will pass them on to our staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn S (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and has been a resident for many years. He has always been treated with kindness and care. Martin Hall provides an excellent environment for him and I am happy to recommend it to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

I caught a member of staff trying to steal my money. Waiting too long for help to go to the toilet and even worse off at night. Haven't seen my room cleaned properly once.

Reply from Caron, Administrator at Martin Hall Nursing Home

We are obviously disappointed that you have had a negative experience whilst staying with us. We are aware of your allegation and this was fully investigated at the time, you received regular updates from management throughout the investigation process and were also given the opportunity to move to an alternative setting which you declined as you stated you were happy at Martin Hall. All call bell alerts are monitored, we have checked our records and all call bells were answered within the acceptable time. With regard to the cleanliness of your room, daily cleaning schedules are completed by housekeeping and are readily available. We are very sorry that you feel the experience did not meet your expectations.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne T (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has Parkinson's so she spends most of her time asleep. Whenever we visit she is always clean and comfortable and nicely dressed, despite being fast asleep. Her room is clean and tidy and the staff often put things out for her to look at or a soft toy to sleep with.
I speak with the nursing and
caring staff regularly and they are always aware of her condition, her likes and dislikes.
I couldn't ask for a more caring and attentive home for her to be in.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you so much for taking the time to review us, it is greatly appreciated. I will pass your lovely comments to all our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian P (Stepdaughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

With my stepmother's advanced dementia, and living 300-plus miles away from the nursing home, I'm very grateful for the updates and feedback provided by the nursing home, through the helpful administrative support and my stepmother's personal carer. This support is invaluable to me and more importantly
to my stepmother.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for your kind review, I will be sure to pass your kind comments to all our staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Son of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are very happy with Martin Hall.
Very clean, homemade food.
The staff are very welcoming.
Lots of activities for the residents.
We only have one issue and that is the record keeping. When we were trying to get Mum funding the social worker said at least twice that the records were
incomplete. The staff are familiar with Mum and so the records were not done. But they are still needed to be recorded accurately and regularly.
Thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William B (Son of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here for the last four years. He has always considered the care home as his own home.
Over the years my father has had many different carers and he has always felt loved and looked after by them.
When we visit, all the carers and office staff are exceptionally helpful
to us and our father.
Now that my father's health is declining, we get regular updates from the front office staff and are always informed if any health concerns appear. Thank you, Martin Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B K (Respite Resident) assisted by family/friend published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all staff!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Friend of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to compliment all the people involved with the running and care given when my friend was with Martin Hall. As an ex-nurse, I was amazed at the cleanliness of this home, it was spotless and on every visit carers were very friendly and professional. Unfortunately, she was sent home and is
now totally isolated and unable to care for herself. She would have loved to stay at Martin Hall and was very happy there.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you so much for your kind review, I will pass your lovely comments onto the team. Sorry to hear that your friend is not coping very well on her own, we all loved her at Martin Hall and wish her all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanna S (Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my arrival at Martin Hall Nursing Home, every aspect of my care and ‘experience’ here has been exemplary. The carers themselves have been attentive, approachable and personable.
The administrators, nurses and therapists have all maintained excellent communication re. every aspect of my care plan.
Each and every day comes with a varied menu offering a range of delicious meals.
In addition to the physical recovery, a sense of well-being is supported by positively encouraging social interactions and a chance to participate in additional activities.
There is access to the beautiful gardens within the grounds - my room has uplifting views across the gardens - with a bird table right outside - this has undoubtedly supported my recovery.
What a privilege it has been to reside here for my transitional care.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you so much for your glowing review, I will pass your welcomed comments on to all our staff. We hope you will continue to enjoy your stay at Martin Hall.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne C (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in residence in Martin Hall for the last four weeks. From the first evening my mum arrived and was met by two staff members who booked her in, everyone was very attentive, caring and compassionate to the highest level which put her at
ease straight away. The physiotherapy team were
great, very patient and attentive.
Nothing was too much trouble and as Mum put in when she left on Sunday, for somebody who has never liked the idea of being in a care/nursing home you all put me at ease straight away and I couldn’t have come to a better place. Thank you to you all for the love and care given to Mum.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for taking the time to give us your review, it really means a lot to staff at Martin Hall, I will make sure your kind words are passed on to our team. We wish Mum well and settled back at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy C (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care with friendly and efficient staff always there to help. A happy place to stay, excellent food, clean, and kind people running the place. My Mum was looked after very well and were all impressed by Martin Hall. Well done.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for your kind review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team. We hope Mum has settled into her new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lindsay H (Daughter of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the continued great care of my dad, who has been with you since the end of June for rehab, as well as Mum who has checked in for respite too. I live in Hampshire so only able to pop up fortnightly or so and was so impressed this past weekend with how much better Dad is looking following
two weeks of great nursing and care at Martin Hall Nursing Home. Mum is looking really well too. All staff I have met have been fantastic - so helpful and kind! This has given me so much peace of mind. Please pass on my sincere thanks to all team involved!

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for your kind review, we wish Mum and Dad all the best in their continued recovery at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Nephew of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like to say a huge thank you for looking after my auntie before she passed, the staff bent over backwards to be as helpful as possible. The place was clean and friendly and welcoming and I was so impressed by how my mother was treated when she visited her sister. They were even offered lunch, guessing
she didn’t have a lot of time left. Thank you so much I would definitely recommend you if I find myself in that position again. Thanks again.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for your kind review, we are sorry to hear of your aunt's passing, we wish all the family well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 1 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently being cared for here. Absolutely brilliant staff! She is well taken care of, especially since she has had a chest infection. She seems relaxed and happy. I would highly recommend this place for people in need of good care. Excellent for residential, dementia and nursing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H G (Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant.

Reply from Nicky Cox, Administrator at Martin Hall Nursing Home

Thank you for taking the time to review us, it is much appreciated. All staff at Martin Hall wish you well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia V (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

When Mum was admitted to the home, first impressions were good and the staff were friendly. However, myself and the family soon started to get concerned that mum wasn't being looked after properly. Mum has a stoma and has to have a special diet, the home was aware of her stoma but wasn't aware of what
food someone should be given, consequently mum was given food that wasn't suitable. Mum also had a broken left arm and was left-handed and no one supervised her eating, if the family were there we would help her feed if we weren't she would be left to herself, she was dirty and her food was all down her. I don't feel that mum was being washed and dressed, when we arrived one day she was sat in the chair in just her nightie and was frozen. We could see that Mum was deteriorating and we were getting worried. In the 4 days that Mum was in the home, I phoned twice because I was concerned. The following day mum was found in the chair unresponsive and was admitted to the hospital.

Reply from Kim Gallagher, NI for Martin Hall at Martin Hall Nursing Home

We welcome reviews both positive and negative and are sorry you feel this way after such a short stay at the care home. The information given before people come to the care home isn't always as accurate as we would like, the issues mentioned regarding special diets and supervision weren't identified or highlighted as a need for Mum's re-enablement placement with us. On arrival, Mum was clearly unwell and the travel did have an effect which caused us to contact a GP only two days after arrival. When we contacted family about Mum becoming unresponsive we were informed this had been happening historically and feel the staff acted quickly and effectively to get Mum the obvious medical assistance she needed. We wish Mum well for the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Martin Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.660 for Martin Hall Nursing Home is calculated as follows: ( (161 Excellents x 5) + (31 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 209 Ratings = 4.66

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Martin Hall Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Martin Hall Nursing Home

What types of Care is Martin Hall Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Martin Hall Nursing Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Martin Hall Nursing Home have?

There are 24 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Martin Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is Martin Hall Nursing Home to the centre of Lincoln?

11.8 mile(s) as the crow flies, distance by road may be significantly further.