Middlefield House has a Review Score of 9.5 (9.508) out of 10, based on 8 reviews in the last 2 years. Over all time Middlefield House has 12 reviews.
Review from E M (Cousin of Resident) published on 22 January 2025
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Overall Experience
5.0 out of 5
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Review from Adrian S (Grandfather of Resident) published on 19 June 2024
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Overall Experience
5.0 out of 5
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Review from Lesley S (Grandmother of Resident) published on 19 June 2024
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Overall Experience
4.0 out of 5
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Review from A C (Mother of Resident) published on 28 May 2024
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Overall Experience
5.0 out of 5
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Review from Maddison A (Niece of Resident) published on 13 September 2023
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Overall Experience
5.0 out of 5
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Review from Christine A (Mother of Resident) published on 1 September 2023
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Overall Experience
4.0 out of 5
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Review from Antony K (Father of Resident) published on 21 July 2023
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Overall Experience
4.0 out of 5
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Review from Anthony K (Father of Resident) published on 12 June 2023
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Overall Experience
5.0 out of 5
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Review from S W (Mother of Resident) published on 6 November 2019
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Overall Experience
4.0 out of 5
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Care / Support
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Review from Hannah C (Niece of Resident) published on 27 May 2019
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Overall Experience
5.0 out of 5
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Care / Support
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Review from M B (Son-in-law of Resident) published on 27 May 2019
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Overall Experience
5.0 out of 5
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Care / Support
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Value for Money
Review from L H (Aunt of Resident) published on 31 March 2017
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Overall Experience
5.0 out of 5
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Care / Support
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Value for Money
The Review Score of 9.5 (9.508) out of 10 for Middlefield House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.708 for Middlefield House is calculated as follows: ( (73 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 96 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Middlefield House is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Feb 2020
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