Elmwood House Care Home

88 - 90 Sleaford Road, Boston PE21 8EY
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9.9 65 Reviews
  • Elmwood House Care Home, Boston
Elmwood House, set within the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire, supports older people to lead their best lives with personalised nursing and residential care.

With a lovely sitting room, space for residents to pursue their hobbies and interests and a delightful dining room, Elmwood House is the perfect place to enjoy the later years with the peace of mind that support is always on hand.

Every member of the team at Elmwood House is focused on delivering the highest quality care alongside an engaging lifestyle that empowers residents to be as independent as possible. A varied and carefully designed activities programme offers plenty of things for residents to get involved in, with various levels of participation to suit those who prefer to take a backseat.

The creative catering team recognise the often complex nutritional needs of older people as well as the various challenges that residents can face when it comes to meal times. A diverse menu offers options for every person whilst also catering for visits from friends and families.

Under the careful supervision of the home manager, Elmwood House offers a place residents are proud to call home.

Care Provided by Elmwood House Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Liliana Barbu (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Elmwood House Care Home Reviews (65)

Total of 65, showing 21-40
9.9

Elmwood House Care Home has a Review Score of 9.9 (9.875) out of 10, based on 12 reviews in the last 2 years. Over all time Elmwood House Care Home has 65 reviews.

Overall Experience

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  • 2
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Date Published

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5
12
53
Overall Experience  Overall Experience 5.0 out of 5

My dad was only in the home for a few days but he was well cared for. Everyone was so nice and kind, especially the new manager. My dad was treated with dignity, and kindness and his needs were met from admission to the time he passed.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been at the nursing home for seven weeks and in that time he has been shown nothing but kindness and dignity. Everybody has been wonderful to him. Also, everybody has been wonderful to me too.

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Overall Experience  Overall Experience 4.0 out of 5

I find Elmwood House as being very friendly, clean and all persons are most caring, nothing is too much trouble for them.

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Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to this came home just over 2 years ago, after visiting many care homes this one was the best for our father. Since my father has been here he has been well looked after, the staff are very friendly and helpful and nothing is too much trouble. In the future, I would be happy to
recommend Elmwood House to family and friends.

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Overall Experience  Overall Experience 5.0 out of 5

Elmwood Care Home is beautifully run, and I have been extremely happy here. The staff are very pleasant. Food very varied and home-cooked. Well organised and lots of activities.

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Overall Experience  Overall Experience 4.0 out of 5

Just wish I could visit more than now.

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Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home in all aspects of care, cleanliness and comfort. I would recommend this nursing home to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

Nice place. Friendly staff. Mum seems happy enough and well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

The care home is very good and I would recommend it to anyone who would be looking for a home for themselves or relatives.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came in for respite after a new hip. The care she received in the two weeks she stayed here was second to none. The food was good, the carers really did care and the home was very comfortable. She came home in good health without the need for home care. My mum-in-law is 92 and had gone
she gone home directly from hospital it could easily have been a different story.

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Overall Experience  Overall Experience 5.0 out of 5

Very good, no bother. Very jolly and happy.

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Overall Experience  Overall Experience 4.0 out of 5

I visited the home on Saturday and was impressed with the building work going on. I usually visit my friend once a month and I have seen lots of changes in the decor. I was particularly impressed with the activities programme and my friend was telling me she had been to the market shopping and she had
also been gardening. Lots of things going on. It's a much-improved home.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring staff. Home is undergoing a major refurbishment and will be stunning once completed. New lounges are a mixture of quiet areas and TV lounges. Lovely patio area with outdoor furniture and brollies. New activities officer is doing an amazing job, in the past, this has been and arear
needing improvement.

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Overall Experience  Overall Experience 4.0 out of 5

They have to wait a long time for a carer to come to the resident to give them help with their personal care.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for nearly a month and the care he has received has been wonderful. All of the staff are professional and friendly. When medication is requested it is given in a short period of time.
All of my questions have been answered by the nurses.
Once the renovations are complete,
the home will be outstanding.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic facilities for the residents.
Modern refurbishment and very friendly staff.
Lovely outside gardens too.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot say how thankful I am to the staff and carers at Elmwood House. My father spent his last two weeks here. Everyone was wonderful. They made his last time on earth pain-free, with their love and care. I understand this is their job but the love and care were so genuine, I could not have done
more myself.

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Overall Experience  Overall Experience 4.0 out of 5

Our mum and dad were both here, the staff are excellent. They take really good care of residents. Unfortunately, Dad just passed away. Very compassionate and caring - cannot thank them enough.


Keep up the excellent work!


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Overall Experience  Overall Experience 5.0 out of 5

Both parents have been very happy living in Elmwood House. They are given excellent care by the staff at all times. Staff are friendly and caring and liaise well with the family as the need arises.
The rooms are comfortable and are now in the process of being refurbished which will bring them up to
even higher standards.

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Overall Experience  Overall Experience 5.0 out of 5

The overall standard of care for Mum is excellent. She always seems to be treated with great care and dignity.
All staff are very supportive, friendly and approachable if we ever need to ask any questions regarding Mum.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Elmwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Elmwood House Care Home is calculated as follows: ( (122 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 136 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elmwood House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Liliana

Liliana Barbu

Job Title: Home Manager

What does ‘kind care’ mean to you?


“To bring a smile to the face of each resident I speak with, and to make sure each resident is comfortable, pain free and happy.”


As a Registered Nurse, Liliana has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Liliana closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Liliana remarked:


“I love being able to make decisions that help our residents, and I also like being here for my colleagues when they need me.


I like to work with people, for people. My biggest sense of achievement at work is when people feel they can trust me.”


Outside of work, Liliana enjoys traveling, especially meeting new people and learning about different cultures, customs and traditions. She also likes listening to music.


If you would like to find out more about Elmwood House care home, Liliana would be delighted to have an informal discussion with you to answer any questions and provide further information.