Barchester Newton House Care Home

148 Barrowby Road, Grantham NG31 8AF
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9.8 163 Reviews
  • Barchester Newton House Care Home, Grantham
Welcome to the warm atmosphere of Newton House where a friendly welcome for all helps to promote a true feeling of a 'home from home'. They aim to improve the quality of life for each and every resident by providing care in a safe and comfortable environment.

A dedicated and experienced team is passionate about providing first-class 24-hour nursing care and residential care, alongside expert care for people with dementia in the Memory Lane Community. They also offer respite care for short breaks.

Located in Grantham, Newton House is a single storey purpose-built home with extensive garden areas planted with seasonal plants, fruit and vegetables. Centrally situated for friends and relatives to visit, at any time of the day, and they believe you will find they're ideally suited to meet your needs - both now and in the future.

A team of highly-qualified and attentive staff really focus on the individual needs of all residents with a tailored care plan for each person. This dedication can be seen in all aspects of life within the home - in cooking, hospitality and the social activity and events programme which is designed to meet the needs and particular interests of all those who live at Newton House.

Why not call in or arrange a visit to see all that they have to offer over a cup of tea? Staff can then learn more about your particular needs and how they may be able to help you - whether now or in the future. Looking for care can be such a daunting process and professionals are keen to provide you with the help and support you will need to guide you through this process.

Care Provided by Barchester Newton House Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 126 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sonia Fairhurst (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (126)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Barchester Newton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £977
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Newton House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Newton House Care Home Reviews (163)

Total of 163, showing 1-20
9.8

Barchester Newton House Care Home has a Review Score of 9.8 (9.764) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Newton House Care Home has 163 reviews.

Overall Experience

  • 114
  • 44
  • 4
  • 1
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Date Published

163
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Overall Experience  Overall Experience 5.0 out of 5

Staff were extremely friendly, welcoming and very helpful.
There was a wide range of activities daily to suit varying interests and abilities available for residents to attend if they wanted to, staff did try and encourage this.
According to my mother the food was exceptional, she enjoyed every meal.
Her
room was always clean and tidy as were the lounges that I went into and corridors.
All in all a very pleasant experience, my mother enjoyed her stay. Thank you to a hard working dedicated staff team.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked in the doors, we were greeted by lovely staff. The home smelt nice and the furnishings are cosy. Mum said the meals were so good with plenty of variety each day. The one thing that stood out for me was the Entertainment. Absolutely outstanding and much fun. The staff are amazing.
Newton House has restored my faith in Care Homes. 5*.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care that Mum has received since moving into Barchester Newton House Care Home. She says the majority of staff are very patient and kind and she feels safe there.
The activity team have been amazing in ensuring that she has felt included as much as possible, even though
she is profoundly deaf and stays mostly in her room. They supported her wish to visit a garden centre and have got to know her hobbies and interests and help her communicate using a whiteboard. They have been incredibly supportive and understanding when I was anxious about going away and she told me their visits and hugs made her day, they are so patient and caring with the biggest smiles.
I have been to many care homes and this is definitely one of the best. It has a very welcoming atmosphere as soon as you walk in, can highly recommend it.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother, sadly, passed away in November after spending more than three and a half years at Barchester Newton House Care Home, it was a difficult decision to put Mum in a home but we couldn't have found a more loving and compassionate place for her to spend her last years. Dementia is a cruel illness
that robs the relatives of the person they once knew but to see your loved one happy and content in their world surrounded by such loving, caring professionals is, without doubt, the best care and attention we could have given Mum. The time we spent with her in the home was precious, she was always treated with the utmost respect and given the dignity every person should receive. We couldn't speak more highly of all the staff. The decision-making is hard but if you truly care for your loved one and are in need of a care home, look no further, there is nowhere better. All the staff actually care. Our grateful thanks for looking after Mum.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Condolences to you and the family at this time. Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Went along to join in the sing-song followed by pin the nose on the snowman (blindfolded, of course).
The whole time was enjoyed by everyone there, judging by the smiles. Although I am not a resident myself, I can honestly say, I enjoyed myself too.
I find, on every visit, the atmosphere is a happy
one and staff are really helpful and kind.
My husband says meals are lovely too. A big thank you to everyone.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you so much for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Our dad spent six weeks in Barchester Newton House Care Home. He was so happy there. The staff were loving and caring right up to the very end. They allowed him to keep his dignity which was so important to both him and us. Not only did they care so well for Dad but they looked after us all too. We
could never thank you all enough.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident in Barchester Newton House Care Home from September 2023 to February 2024. I cannot thank the staff enough for the care and support that they provided him. They engaged with him and really turned a corner with him. He started interacting with other residents and joined in with
the wonderful activities provided. He even started smiling again and regained some of his personality. Something I hadn't seen for a very long time. Thank you to all at Newton House for making the last few months of his life special.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The home provides amazing care for my mum, she is happy and content which is all credit to the staff at the home and the care and support they provide.
They are also welcoming when visiting and keep us well-informed.
The activity team there are brilliant, providing a full activity calendar with the
staff always doing it with such enthusiasm and energy.
It is so reassuring to know that Mum is in a home that provides her with the support she needs whilst also encouraging her to keep as much independence as possible and still get the most out of every day.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Barchester Newton House Care Home for five months now and during that time, he has received the best care. The staff are the backbone of Newton House and are very caring and compassionate. The activities team give their all to ensure all the residents are made to feel
special.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 4.0 out of 5

All good.

Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Barchester Newton House Care Home are all wonderful, from the manager down to the cleaning staff.
Mum received excellent care during her stay there, the staff were friendly and made her feel at ease and she loved the bird table provided by the activity team. And then when my mum suddenly
passed away recently, they couldn't have been more caring and supportive, I am so grateful.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff within this home are on hand 24 hours a day... nothing is too much for them always wanting to help... also the care they provide is amazing... every care need is met... lovely atmosphere too... activities are awesome too keeps the residents social and using skills they wouldn't if home alone.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We are very impressed with the quality of care that Mum receives at Newton House. She was bed-bound and quite poorly when she arrived here 4 months ago but now she is mobile again and is joining in with lots of the activities that are arranged on a daily basis. The “activities team” are brilliant, always
putting their heart and soul into everything ~ today is World Bee Day and they are all dressed up as bees! There are also gardens that residents can spend time in whenever they want to. Mum also loves the food, which is very good quality. The nurses and carers are all very kind, caring and attentive. My dad visits Mum every day and is always made very welcome, he joins Mum in most of the activities and can eat lunch every day with her too.
We feel that the excellent care Mum gets here has contributed to her amazing improvement.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service provided by Newton House. After an experience with another home that was simply not geared up to deal with the challenges of dementia, we have been so happy and relieved to find Newton House. The staff provide caring and professional help for all aspects of my mum’s
needs. At times her behaviour can be very challenging but they deal with it effectively and reassuringly. The regular activities are excellent and my mum really enjoys them. They are well organised and everyone seems to have a great time. Thank you very much for the support you have given to my mum and our family.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Overall I can’t fault the care home. The care team are very good, and some really do go above and beyond which has been lovely. The ward nurses we have seen have been good apart from a couple of occasions we have had issues with meds which have really disrupted mum’s pain when there’s been no need for
it to be delayed, but discussions about these times have been dealt with. The night team was fantastic! The entertainment team, mum is bed-bound and hasn’t joined in much, but their visits to her room and interaction with us as a family have been fantastic, asking if I’m ok always happy to chat with us. Same with the front desk staff as I visit every day I’m always greeted every morning and again always asked if I need anything, despite being here every day. The cleaning staff are great, sorting flowers and one always cleans mum room before I get there so she’s not calling in when I’m there, she always asks how we all are too. Overall the care home is somewhere I would recommend to anyone and have.

Reply from Newton House, Administrator at Barchester Newton House Care Home

Thank you for taking the time to add a review. We value feedback shared so that we can work with families to support you and continuously improve our service. We are so sorry that you shared comments on your review about medication, we understand that you had spoken with the General Manager for them to resolve any concerns at the time. If you do have any concerns at all you wish to raise with the home directly feel free to contact us.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has respite care at present, but am aware that full-time care for his dementia will be needed. All the staff, without exception, are always welcoming on our arrival and happy to settle him with a cuppa. There is always plenty of staff around, without lots of activities should he wish to join
in. Although it will be a sad day for me when he becomes a full-time resident, he will be well looked after.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 4.0 out of 5

My dad has moved across the county and this, in turn, has caused a lot of upset for him but all the staff from the general manager down have worked so hard to make this transition as comfortable as possible. Nothing has been too much trouble and even with advanced dementia, my dad will say how happy
he is and how much he likes living at Barchester Newton House Care Home. As a family, we want to say thank you!

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I find the care and staff outstanding and I would recommend Newton House. My Dad is very happy and well looked after. The food is amazing. Thank you for all you do.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

A nice home with a fantastic range of activities for residents. The staff are absolutely lovely, fun and above all, genuinely caring. They go the extra mile to create a welcoming environment that caters for a range of needs.

Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am rest assured that my mother receives the best attention and care. The team are truly dedicated and works tirelessly to ensure my mother's needs are met. Should anything change or an incident occur we are informed straight away.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Barchester Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Barchester Newton House Care Home is calculated as follows: ( (232 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 282 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for Barchester Newton House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 registered maximum number of service users is 25.2. 24 Positive Reviews ÷ 25.2 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Sonia

Sonia Fairhurst

Job Title: General Manager

Joined: 2023

Hi, my name is Sonia, and I am the General Manager here at Newton House care home. Welcome to our website!


Thank you for taking the time to look further into what Newton House has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked for the healthcare sector for many years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!


Sam

Sam Holt

Job Title: Head of Community

Joined: 2017

Sam has been a member of the Newton House family for seven years and has worked in care for thirty years. She describes working on Memory Lane and wishing to better the lives of those touched by dementia as her calling.


She loves spending time with and getting to know our residents, she enjoys being a part of such a friendly and supportive team of colleagues.


In her spare time, Sam loves to Crochet, she has four children and plans on adding a puppy to her family in the near future.


Tina

Tina Biggins

Job Title: Nurse

Joined: 1993

Tina has been a part of the Newton for nearly 30 years and takes an immense sense of pride in her role.


She loves being a part of the team in the home and helping our residents.


In her spare time she enjoys being a local cubs and scouts leader .


Charlotte

Charlotte Yates

Job Title: Deputy Manager

Joined: 2013

Charlotte is proud to hold the role of Deputy Manager at Newton House, she has been with the home since 2013.


Starting as a newly qualified nurse and then becoming head of community on Castlegate before beginning her new role as Deputy Manager.


She speaks highly of the feeling of being part of a larger family in the home, embracing her colleagues, residents and family members.


Charlotte's passion lies in Memory Lane and wanting to enrich the lives of those touched by dementia.


Away from Newton House, Charlotte enjoys spending time with her family including her three daughters, and two dogs, going for walks and enjoying reading and cooking.


Margaret

Margaret Campbell

Job Title: Head of Community

Joined: 2009

Margaret has been a member of the Newton House family since 2009 and in that time she has been a much-cherished nurse and the Head of Community on Brownlow.


Margaret loves being a part of the Memory Lane Community and making a real difference in our residents' lives, whilst supporting their families and loved ones. She finds her role at Newton House to be incredibly rewarding.


In her spare time, Margaret enjoys yoga, and going for walks, in particular at Belton House where she is a member of the National Trust. Margaret loves to spend time with her family and her grown-up children.


Hazel

Hazel Mhembere

Job Title: Deputy Manager

Joined: 2024

My name is Hazel has been a proud part of the Newton House family since May 2024. I have been a qualified nurse for over 10 years. I am extremely passionate in delivering exceptional palliative end of life care and love been part of the Newton House Family.


In my spare time, I enjoy factual reading and spending time with her family.


Frequently Asked Questions about Barchester Newton House Care Home

What types of Care is Barchester Newton House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Newton House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Newton House Care Home have?

There are 126 Single Rooms.

What are the Facilities & Services at Barchester Newton House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Newton House Care Home to the centre of Grantham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.