This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Newton House Care Home has a Review Score of 9.8 (9.764) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Newton House Care Home has 163 reviews.
Review from Beverley F (Daughter of Resident) published on 3 March 2025
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Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Sarah F (Daughter of Resident) published on 3 March 2025
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Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home
Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Mandy O (Daughter of Resident) published on 28 January 2025
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Liz M (Daughter of Resident) published on 21 January 2025
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Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home
Condolences to you and the family at this time. Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from V U (Wife of Resident) published on 17 January 2025
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you so much for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Nicki J (Daughter of Resident) published on 19 December 2024
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Value for Money
Review from Jane W (Widow Widower) published on 19 December 2024
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Treated with Dignity
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Value for Money
Review from Helen B (Daughter of Resident) published on 19 December 2024
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Value for Money
Review from S L (Wife of Resident) published on 11 December 2024
Submitted via Postal Card •
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Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from K H (Son of Resident) published on 23 September 2024
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Reply from Jane Longstaff, On behalf of Newton House at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Rosemary B (Daughter of Resident) published on 10 July 2024
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Treated with Dignity
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Value for Money
Review from Laura C (Granddaughter of Resident) published on 3 June 2024
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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Value for Money
Review from Gill M (Daughter of Resident) published on 29 May 2024
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Susan S (Daughter of Resident) published on 23 May 2024
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Reply from Georgia Johnson, Customer Relationship Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from R M (Daughter of Resident) published on 13 March 2024
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Reply from Newton House, Administrator at Barchester Newton House Care Home
Thank you for taking the time to add a review. We value feedback shared so that we can work with families to support you and continuously improve our service. We are so sorry that you shared comments on your review about medication, we understand that you had spoken with the General Manager for them to resolve any concerns at the time. If you do have any concerns at all you wish to raise with the home directly feel free to contact us.
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Review from Doreen H (Sister of Resident) published on 25 January 2024
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Angela R (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card •
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Helene G (Daughter of Resident) published on 29 August 2023
Submitted via Postal Card •
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L W (Daughter of Resident) published on 10 August 2023
Submitted via Website •
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Reply from Sonia Fairhurst, General Manager at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James R (Son of Resident) published on 8 August 2023
Submitted via Website •
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Newton House Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.764) out of 10 for Barchester Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.812 for Barchester Newton House Care Home is calculated as follows: ( (232 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 282 Ratings = 4.812
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.952 Points relating to the number of positive Reviews for Barchester Newton House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 registered maximum number of service users is 25.2. 24 Positive Reviews ÷ 25.2 = 0.952
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Jun 2021
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Job Title: General Manager
Joined: 2023
Hi, my name is Sonia, and I am the General Manager here at Newton House care home. Welcome to our website!
Thank you for taking the time to look further into what Newton House has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.
I have worked for the healthcare sector for many years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.
Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.
If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!
Job Title: Head of Community
Joined: 2017
Sam has been a member of the Newton House family for seven years and has worked in care for thirty years. She describes working on Memory Lane and wishing to better the lives of those touched by dementia as her calling.
She loves spending time with and getting to know our residents, she enjoys being a part of such a friendly and supportive team of colleagues.
In her spare time, Sam loves to Crochet, she has four children and plans on adding a puppy to her family in the near future.
Job Title: Nurse
Joined: 1993
Tina has been a part of the Newton for nearly 30 years and takes an immense sense of pride in her role.
She loves being a part of the team in the home and helping our residents.
In her spare time she enjoys being a local cubs and scouts leader .
Job Title: Deputy Manager
Joined: 2013
Charlotte is proud to hold the role of Deputy Manager at Newton House, she has been with the home since 2013.
Starting as a newly qualified nurse and then becoming head of community on Castlegate before beginning her new role as Deputy Manager.
She speaks highly of the feeling of being part of a larger family in the home, embracing her colleagues, residents and family members.
Charlotte's passion lies in Memory Lane and wanting to enrich the lives of those touched by dementia.
Away from Newton House, Charlotte enjoys spending time with her family including her three daughters, and two dogs, going for walks and enjoying reading and cooking.
Job Title: Head of Community
Joined: 2009
Margaret has been a member of the Newton House family since 2009 and in that time she has been a much-cherished nurse and the Head of Community on Brownlow.
Margaret loves being a part of the Memory Lane Community and making a real difference in our residents' lives, whilst supporting their families and loved ones. She finds her role at Newton House to be incredibly rewarding.
In her spare time, Margaret enjoys yoga, and going for walks, in particular at Belton House where she is a member of the National Trust. Margaret loves to spend time with her family and her grown-up children.
Job Title: Deputy Manager
Joined: 2024
My name is Hazel has been a proud part of the Newton House family since May 2024. I have been a qualified nurse for over 10 years. I am extremely passionate in delivering exceptional palliative end of life care and love been part of the Newton House Family.
In my spare time, I enjoy factual reading and spending time with her family.