Barchester Newton House Care Home

148 Barrowby Road, Grantham NG31 8AF
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9.8 163 Reviews
  • Barchester Newton House Care Home, Grantham
Welcome to the warm atmosphere of Newton House where a friendly welcome for all helps to promote a true feeling of a 'home from home'. They aim to improve the quality of life for each and every resident by providing care in a safe and comfortable environment.

A dedicated and experienced team is passionate about providing first-class 24-hour nursing care and residential care, alongside expert care for people with dementia in the Memory Lane Community. They also offer respite care for short breaks.

Located in Grantham, Newton House is a single storey purpose-built home with extensive garden areas planted with seasonal plants, fruit and vegetables. Centrally situated for friends and relatives to visit, at any time of the day, and they believe you will find they're ideally suited to meet your needs - both now and in the future.

A team of highly-qualified and attentive staff really focus on the individual needs of all residents with a tailored care plan for each person. This dedication can be seen in all aspects of life within the home - in cooking, hospitality and the social activity and events programme which is designed to meet the needs and particular interests of all those who live at Newton House.

Why not call in or arrange a visit to see all that they have to offer over a cup of tea? Staff can then learn more about your particular needs and how they may be able to help you - whether now or in the future. Looking for care can be such a daunting process and professionals are keen to provide you with the help and support you will need to guide you through this process.

Care Provided by Barchester Newton House Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 126 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sonia Fairhurst (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (126)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Barchester Newton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £977
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Newton House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Newton House Care Home Reviews (163)

Total of 163, showing 121-140
9.8

Barchester Newton House Care Home has a Review Score of 9.8 (9.764) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Newton House Care Home has 163 reviews.

Overall Experience

  • 114
  • 44
  • 4
  • 1
  • 0

Date Published

163
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14
24
139
Overall Experience  Overall Experience 4.0 out of 5

We were recommended Newton House by friends who had relatives here. Newton house staff are doing all they can to make my husband comfortable at end of life. He has not complained, but sometimes I have to ask for him to have his nails cut or to make certain he has the mat or bell nearby. The staff are
kind and calm which is also a calming influence on relatives who do, of course, worry. The food is good.

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Overall Experience  Overall Experience 5.0 out of 5

Having been a recently new visitor to Newton house, I have found the home delightful and the staff are professional and extremely effective. Well done.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely and clean. Residents well looked after. Food is very good. Staff are friendly and caring and treat residents well. My family and I are very happy with my husband's care he currently receives.

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Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and welcoming. Try their best to accommodate needs of individuals. Accommodation clean and tidy. Always smells fresh (have visited care homes that smell strongly of urine). Don't always manage hourly reviews, but I suspect this is because staff busy elsewhere. Good range of activities
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Overall Experience  Overall Experience 5.0 out of 5

I have been working voluntarily for some time and work with the activity girls. I was made very welcome by the girls and enjoy my visits every week on a Thursday. The residents are taken out on the minibus regularly which I have joined recently and enjoyed. I always look forward to my Thursday visit
and info all the staff very welcoming. The girls are all very hard working and dedicated to the residents. Well done!

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Overall Experience  Overall Experience 4.0 out of 5

The service provided for my husband has hugely improved since he was first admitted in January 2017. The staff now know and understand his needs and have responded very well (he is not the easiest of patients). The nursing staff are excellent. The carers are, in the main, very good but one or two can
be patronising.

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Overall Experience  Overall Experience 5.0 out of 5

As soon as I walk in I am greeted by friendly and helpful staff. It is extremely clean and modern. The food is good. Altogether a very good home.


They provide entertainment and days out.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Newton House for nearly 1 year, during that time she has received excellent care from the kind, difficult staff.
I am very happy with the facilities and caring environment and wouldn't hesitate to recommend the home to family and friends.

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Overall Experience  Overall Experience 4.0 out of 5

All the carers, nurses, night and day work extremely hard. I feel there should be an increase of staff during the day and at night to deliver more one to one care. The opinions of all staff need to be taken into consideration plus all residents when changing rooms at short notice. All managers should
listen to their staff on day to day running of the home and not to just adhere to their budgets.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent service from the ACTIVITIES team! Carers/nurses v willing to listen and help my father's time @ Newton House be as enjoyable as possible.

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Overall Experience  Overall Experience 5.0 out of 5

Very nice, clean and tidy, well run home. Food is excellent - good variety and quality. Overall - very pleased and satisfied with everything. Maybe a little more attention to baths (more often than once a week) and washing face etc, use two flannels - one for face and hands, another for private areas!

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Overall Experience  Overall Experience 4.0 out of 5

Very much improved in the last year with more patient understanding and better communication with staff to resident.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to highly praise and thank your staff for all they did for my Mum whilst she was in their care. They went above and beyond their duties in all areas. Words cannot express our gratitude for the way they made her last few days as painless and dignified as possible and how they supported and
made it bearable for her family. Nothing was too much for them. Can't name anyone in person but you should be very proud of the very high standard your staff have set. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I had lost faith in our caring for sick and ill people but was overwhelmed by the professionalism, care and high standards of Newton House, Somerby Ward. They took excellent care of my Mum and also provided support and care of her family in this difficult time. They allowed us to end Mum's days as we
wanted, with her family around. We will always be grateful and never forget.

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Overall Experience  Overall Experience 5.0 out of 5

As a carer myself I was well impressed with the standard of the care, cleanliness, the warmness and friendliness of the staff, nurses and management. They worked very well as a team and nothing was too much trouble. They treated my mother and ourselves with such dignity it made us feel like it was all
family. I have been in a lot of care homes and as good as some of them were, nothing comes close to Newton House. I am really pleased my Mum ended her last days in such a lovely, warm welcoming place. Thank you to all staff nurses.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent but some of the nursing staff do not maintain the carers. The word 'carer' as a job title does not apply. They're too busy to sit and spend time talking to residents and would love to do that more.
In my opinion, the nursing should do 'physically' more things to assist
when busy and short staffed.
Food quality has become worse and portions too large causing high levels of wastage as most people are older they are slow to eat/feed themselves.
More foods should be softer and more time given.
Juice (fresh) only in the morning is pathetic.
Also, it would really help nurses if more meds were dispersible/liquid.

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Overall Experience  Overall Experience 4.0 out of 5

I visit every day and am always pleased to see the good interaction between all staff and my wife. Also, there is a good choice of food - lots of entertainment often to a good, professional standard and from in-house therapists/entertainers.


Corridors, rooms etc are nicely decorated.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent, friendly staff who look after my dad very well. He is treated kindly and with dignity. The food he receives is very good. The unit is very clean and my family are very happy with the care he receives.

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Overall Experience  Overall Experience 4.0 out of 5

I think the staff do a very good job.
Some staff an excellent job.
Rooms and décor are lovely.

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Overall Experience  Overall Experience 4.0 out of 5

My wife and I come in weekly with our PAT dog, Oakley.
We have registered as volunteers so we are able to go round the residents without supervision.
The staff always make us very welcome and the residents appreciate our visit with Oakley.

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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Barchester Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Barchester Newton House Care Home is calculated as follows: ( (232 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 282 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for Barchester Newton House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 registered maximum number of service users is 25.2. 24 Positive Reviews ÷ 25.2 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Sonia

Sonia Fairhurst

Job Title: General Manager

Joined: 2023

Hi, my name is Sonia, and I am the General Manager here at Newton House care home. Welcome to our website!


Thank you for taking the time to look further into what Newton House has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked for the healthcare sector for many years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!


Sam

Sam Holt

Job Title: Head of Community

Joined: 2017

Sam has been a member of the Newton House family for seven years and has worked in care for thirty years. She describes working on Memory Lane and wishing to better the lives of those touched by dementia as her calling.


She loves spending time with and getting to know our residents, she enjoys being a part of such a friendly and supportive team of colleagues.


In her spare time, Sam loves to Crochet, she has four children and plans on adding a puppy to her family in the near future.


Tina

Tina Biggins

Job Title: Nurse

Joined: 1993

Tina has been a part of the Newton for nearly 30 years and takes an immense sense of pride in her role.


She loves being a part of the team in the home and helping our residents.


In her spare time she enjoys being a local cubs and scouts leader .


Charlotte

Charlotte Yates

Job Title: Deputy Manager

Joined: 2013

Charlotte is proud to hold the role of Deputy Manager at Newton House, she has been with the home since 2013.


Starting as a newly qualified nurse and then becoming head of community on Castlegate before beginning her new role as Deputy Manager.


She speaks highly of the feeling of being part of a larger family in the home, embracing her colleagues, residents and family members.


Charlotte's passion lies in Memory Lane and wanting to enrich the lives of those touched by dementia.


Away from Newton House, Charlotte enjoys spending time with her family including her three daughters, and two dogs, going for walks and enjoying reading and cooking.


Margaret

Margaret Campbell

Job Title: Head of Community

Joined: 2009

Margaret has been a member of the Newton House family since 2009 and in that time she has been a much-cherished nurse and the Head of Community on Brownlow.


Margaret loves being a part of the Memory Lane Community and making a real difference in our residents' lives, whilst supporting their families and loved ones. She finds her role at Newton House to be incredibly rewarding.


In her spare time, Margaret enjoys yoga, and going for walks, in particular at Belton House where she is a member of the National Trust. Margaret loves to spend time with her family and her grown-up children.


Hazel

Hazel Mhembere

Job Title: Deputy Manager

Joined: 2024

My name is Hazel has been a proud part of the Newton House family since May 2024. I have been a qualified nurse for over 10 years. I am extremely passionate in delivering exceptional palliative end of life care and love been part of the Newton House Family.


In my spare time, I enjoy factual reading and spending time with her family.