Barchester Newton House Care Home

148 Barrowby Road, Grantham NG31 8AF
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9.8 163 Reviews
  • Barchester Newton House Care Home, Grantham
Welcome to the warm atmosphere of Newton House where a friendly welcome for all helps to promote a true feeling of a 'home from home'. They aim to improve the quality of life for each and every resident by providing care in a safe and comfortable environment.

A dedicated and experienced team is passionate about providing first-class 24-hour nursing care and residential care, alongside expert care for people with dementia in the Memory Lane Community. They also offer respite care for short breaks.

Located in Grantham, Newton House is a single storey purpose-built home with extensive garden areas planted with seasonal plants, fruit and vegetables. Centrally situated for friends and relatives to visit, at any time of the day, and they believe you will find they're ideally suited to meet your needs - both now and in the future.

A team of highly-qualified and attentive staff really focus on the individual needs of all residents with a tailored care plan for each person. This dedication can be seen in all aspects of life within the home - in cooking, hospitality and the social activity and events programme which is designed to meet the needs and particular interests of all those who live at Newton House.

Why not call in or arrange a visit to see all that they have to offer over a cup of tea? Staff can then learn more about your particular needs and how they may be able to help you - whether now or in the future. Looking for care can be such a daunting process and professionals are keen to provide you with the help and support you will need to guide you through this process.

Care Provided by Barchester Newton House Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 126 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sonia Fairhurst (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (126)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Barchester Newton House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £977
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Newton House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Newton House Care Home Reviews (163)

Total of 163, showing 141-160
9.8

Barchester Newton House Care Home has a Review Score of 9.8 (9.764) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Newton House Care Home has 163 reviews.

Overall Experience

  • 114
  • 44
  • 4
  • 1
  • 0

Date Published

163
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24
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Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted in October last year and I was very impressed with the welcome we received when we arrived. Staff are very happy to help with anything, always smiling and nothing is too much trouble. Activities are wonderful, just been to the Valentine meal which was excellent. The way tables
were dressed and decorations around the room, given a box of chocolates and a rose. The staff could not have done more to make it a lovely day.

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Overall Experience  Overall Experience 4.0 out of 5

After six years I am still generally content. Any minor issues have always been dealt with satisfactorily and promptly.

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Overall Experience  Overall Experience 5.0 out of 5

Genuinely felt welcome. Excellent standards.

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Overall Experience  Overall Experience 5.0 out of 5

Good clean building. Very easily approachable staff.

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Overall Experience  Overall Experience 2.0 out of 5

My mum came in for 1 week's respite care, to give me a break and to allow a shower to be fitted. On the first impression, the home is clean and tidy and the food is very good.
However, on reflection, I feel the staff/carers need to be more proactive with the clients and be more encouraging when it
comes to moving clients about - showering and washing. My mum had never had any odour before she came in but did when she came home. She also had an untreated eye infection (despite me raising it with a staff member ) - all it took was a call to the GP on the day she got home. I know it is unsettling for anyone to move from their own home, maybe my expectations were too high, but I expected her to be more supported in her new environment.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and friendly and treat the residents with dignity. The Castlegate unit is well designed for those residents who like to walk with secure access to the garden. My wife is on a liquidised diet which never looks very appetising however the normal diets look reasonable. The rooms
are always clean and tidy with en-suite toilet and hand basin with the option of adding personal furniture. Overall, good experience.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 7 years. We have seen many changes in that time. Her nursing care has been very consistent and excellent. Her nurses know her well and vulnerability. The only change that has been a disappointment is the gardens of her unit which used to be a delight but which are this
year a total disappointment and uncared for. The activities team are excellent and the carers are well trained, it would be good if more of then stayed longer term.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Newton House Care Home for nearly four years. Her needs and requirements are always catered for. The staff are always kind to her and welcome any visitors she has and readily explain any health problems to me.

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Overall Experience  Overall Experience 5.0 out of 5

We are pleased with the care mother has received. She is clean and fresh and has clean clothes. Her room is also clean staff are brilliant particularly a male carer he is absolutely superb. The other care workers are also so caring, so friendly just so nice.
An impressive care home. Oh and the office
manager who is on top of her job.

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Overall Experience  Overall Experience 3.0 out of 5

Always very clean but feel staff sometimes need more training with certain patients, have more respect for patients and don't treat everyone like they have dementia.


Getting to patients quicker when the bell is pressed could also be improved and making sure equipment is always at hand. Hoist out

of use a lot and they don't have another one on the ward.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and efficient, however, I feel they are often rushed as there are not enough staff during peak times. For example; my mother has occasionally missed her bath day because of the lack of staff. I would in fact, like my mother to have more than one bath a week. Overall, very nice
friendly place.

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Overall Experience  Overall Experience 5.0 out of 5

All of the family are very happy with the care my mum receives. All departments are very friendly which enables my mum get the 5 star care the family greatly appreciates.

Reply from Tracy Johnston, Regional Director at Barchester Newton House Care Home

Many thanks for your review regarding Newton House - we appreciated your time spent in completing the review.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the care home several years now and all that time the staff and carers have been extremely kind and caring to him at all times.

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Overall Experience  Overall Experience 4.0 out of 5

Mother is always up dressed, clean and tidy whenever call in. She has good days and bad days but on the whole, seems happy and settled.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent standard of care home with highly trained and professional caring staff.


Friendly environment and residents and relatives made to feel very welcome.


Good facilities throughout.


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Overall Experience  Overall Experience 5.0 out of 5

I have been in Newton House Care Home since January 2017 visiting my wife. I cannot find any reason for complaining about the home. The staff and carers are excellent and the home is kept extremely clean.

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Overall Experience  Overall Experience 4.0 out of 5

Good clean care home. Always trying to improve an already good service.

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Overall Experience  Overall Experience 4.0 out of 5

Caring approach to all residents considering their dignity and respect.

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Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident since late last year. I definitely think the care has improved in the last 6 months. When my friend was admitted no rehab seemed available so he very quickly became unable to walk and then bedridden. The staff have always been very kind to him and he always appears clean
and comfortable as possible.

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Overall Experience  Overall Experience 4.0 out of 5

My wife has settled in well at Newton House. The home is clean and bright and the food is very good. The staff are really kind and very supportive of her illness. The activities team are great, planning regular events and outings which she really enjoys. We enjoy a coffee in the café and the homemade
biscuits are absolutely moreish. I visit the home daily and I receive a friendly welcome from everyone. Thank you.

Reply from Tracy Johnston, Regional Director at Barchester Newton House Care Home

Many thanks for your feedback on care home.co.uk it's really appreciated.


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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for Barchester Newton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for Barchester Newton House Care Home is calculated as follows: ( (232 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 282 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for Barchester Newton House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 registered maximum number of service users is 25.2. 24 Positive Reviews ÷ 25.2 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Sonia

Sonia Fairhurst

Job Title: General Manager

Joined: 2023

Hi, my name is Sonia, and I am the General Manager here at Newton House care home. Welcome to our website!


Thank you for taking the time to look further into what Newton House has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked for the healthcare sector for many years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.


Quality of care that all my residents receive is my passion and I aim to ensure that all the residents in my care receive the best and most person centred care possible.


If you are looking for care for yourself or a loved one, please do get in touch and I look forward to welcoming you to our home, you’re always welcome!


Sam

Sam Holt

Job Title: Head of Community

Joined: 2017

Sam has been a member of the Newton House family for seven years and has worked in care for thirty years. She describes working on Memory Lane and wishing to better the lives of those touched by dementia as her calling.


She loves spending time with and getting to know our residents, she enjoys being a part of such a friendly and supportive team of colleagues.


In her spare time, Sam loves to Crochet, she has four children and plans on adding a puppy to her family in the near future.


Tina

Tina Biggins

Job Title: Nurse

Joined: 1993

Tina has been a part of the Newton for nearly 30 years and takes an immense sense of pride in her role.


She loves being a part of the team in the home and helping our residents.


In her spare time she enjoys being a local cubs and scouts leader .


Charlotte

Charlotte Yates

Job Title: Deputy Manager

Joined: 2013

Charlotte is proud to hold the role of Deputy Manager at Newton House, she has been with the home since 2013.


Starting as a newly qualified nurse and then becoming head of community on Castlegate before beginning her new role as Deputy Manager.


She speaks highly of the feeling of being part of a larger family in the home, embracing her colleagues, residents and family members.


Charlotte's passion lies in Memory Lane and wanting to enrich the lives of those touched by dementia.


Away from Newton House, Charlotte enjoys spending time with her family including her three daughters, and two dogs, going for walks and enjoying reading and cooking.


Margaret

Margaret Campbell

Job Title: Head of Community

Joined: 2009

Margaret has been a member of the Newton House family since 2009 and in that time she has been a much-cherished nurse and the Head of Community on Brownlow.


Margaret loves being a part of the Memory Lane Community and making a real difference in our residents' lives, whilst supporting their families and loved ones. She finds her role at Newton House to be incredibly rewarding.


In her spare time, Margaret enjoys yoga, and going for walks, in particular at Belton House where she is a member of the National Trust. Margaret loves to spend time with her family and her grown-up children.


Hazel

Hazel Mhembere

Job Title: Deputy Manager

Joined: 2024

My name is Hazel has been a proud part of the Newton House family since May 2024. I have been a qualified nurse for over 10 years. I am extremely passionate in delivering exceptional palliative end of life care and love been part of the Newton House Family.


In my spare time, I enjoy factual reading and spending time with her family.