Nightingale House Care Centre

Main Street, Bucknall, Woodhall Spa LN10 5DT
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9.9 19 Reviews
  • Nightingale House Care Centre, Woodhall Spa
Nightingale House Care Centre welcomes a wide range of nursing and personal care needs, as well as being ideal for adults with a physical disability.

Care workers maintain a service that respects the dignity and privacy of each client, while ensuring they can be contacted throughout the day and night.

The emphasis on enjoyment and quality of life includes access to a menu of freshly sourced produce and many recreational activities.

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Care Provided by Nightingale House Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Steadman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Nightingale House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £860
    • Self-Funded Residential Dementia Care from £860
    • RESPITE Self-Funded Residential Care from £860
    • RESPITE Self-Funded Residential Dementia Care from £860

  • Please contact the home for more information
  • (these prices are only a guideline, please contact Nightingale House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at anytime


  • Parking

  • Car Park available


Nightingale House Care Centre Reviews (19)

9.9

Nightingale House Care Centre has a Review Score of 9.9 (9.898) out of 10, based on 10 reviews in the last 2 years. Over all time Nightingale House Care Centre has 19 reviews.

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Review from R D (Brother-in-law of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had nothing but good experiences. Staff are caring, supportive and extremely friendly. All supporting facilities are very good. E.g food, activities etc. The room is a little small and tucked away, but she does appear to be content with it. All in all, a lovely place for her care, safety and
companionship.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you ever so much for taking the time to leave us a review, we really value your feedback.


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Review from Paul B (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great establishment. Far better than others we looked at locally. Staff are caring, friendly and empathetic. Leadership team in the home work well to ensure comfort, safety and dignity of relatives. The meals are great. Nothing is too much trouble despite, what I'm sure, are some demanding residents.
I'd certainly recommend Nightingale House Care Centre above any others I've experienced.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much for your thoughtful review, it really is lovely to hear such kind comments, and I will be sure to pass them on to the staff team.


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Review from Elaine G (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness, caring and support shown by the team at Nightingale House during my dad's 2-month stay was very good. My dad arrived at the home, having not such great health and experiencing some tough situations. The team supported him and helped return him to fitness enabling him to come home. Thank
you!

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Many thanks for your lovely review, dad was a pleasure to care for and we hope he is doing well on his return home.


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Review from Di R (Daughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted at very short notice and from the get-go was treated with utmost care and given great attention. She was very, very poorly. In 6 months the constant care, friendship and medical expertise has literally changed my Mum's life. I cannot praise the staff enough and I will be eternally
grateful to everyone involved in Mum's care. She now enjoys a very varied and happy life. Thank you all.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you Di for your heartfelt review, Mum is the life and soul and we adore having her. Your comments really do mean the world to us all.


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Review from Marian D (Sister of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially, my sister was admitted to Nightingale House for two weeks respite care in early October. She was very disoriented at the time, but was treated with respect and care immediately by all of the relevant members of the care team. Wheels were quickly put in motion for her to be assessed and they
kept my husband and I up to date at all times. Four months later, my sister is a different person and is totally content to be looked after by the team. Without exception, they have been amazing with their care, attention and knowledge and nothing is ever too much trouble for them. She has finally been diagnosed with Alzheimer's, but my family and I are very happy that she is receiving the best of care and is content to be looked after by the brilliant care team at Nightingale House. Thank you.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much Marian for such a lovely review, it means so much to the team to have such positive comments which I will be sure to share with them all.


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Review from Susan B (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father has been a resident for a year and has always been well looked after. There are plenty of activities that he enjoys and the staff have a lovely relationship with him. This review is for a particular period in November when sadly our mother was on end of life care. Luckily there was a space
for her at Nightingale House and her last few days were spent in the wonderful care of the staff. Not only were all of her needs met but the compassion of the staff allowed my father and us four children time with her to say goodbye. We were made so comfortable, drinks and snacks were even offered to us, and they went beyond duty during the most difficult time. We will be forever grateful to Nightingale House.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much for taking the time to leave this review. It was an honour to be able to look after Mum in her final days and offer you all support at such a sad time.


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Review from Jo L (Daughter of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the care home for about fifteen months before she passed away. She loved it, she was well-looked after, all the staff were lovely, always had time to chat with Mum, she enjoyed playing bowls, board games and puzzles and she liked it when the children went to sing to them, she also liked
when the hairdresser did her hair. Mum was very happy there, she loved all the staff, they always had time to have a chat with her, she loved the food and loved the puddings. Nightingale House is the best care home and I'm pleased I was able to get Mum in. Thank you to all staff for looking after my mum so well.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much taking the time to leave such a wonderful review. It really does mean the world to have such positive support. Hope to see you again soon for those promised visits.


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Review from Norman B (Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first experience at this care centre. Excellent greetings, plus a welcome card. My room is very good with adequate space - a cupboard, dressing table for my clothes. The laundry was very good with the daily collection and returned immediately. All staff are very good at being polite and helpful.
The meals were excellent plus cups of tea and plentiful fresh water.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much Norman for taking the time to leave a review, we look forward to seeing you again soon.


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Review from Julie H (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are absolutely amazing, kind and caring to my mum. They take care of her every need and I'm happy that she's being well looked after. One staff member is so helpful, she loves mum and is always willing to talk to you about her. Thank you.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Julie thank you for your wonderful review, we appreciate your kind feedback and I’ll be sure to pass it back to the staff. Mum is a much-loved resident who makes us smile!


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Review from Marian N (Wife of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not want my husband to go into a home but due to my own ill health, I had no choice.
I have been very pleased with the care my husband has had since last October,
I received so much understanding from the staff, and they give him a lot of personal care to help him to settle.
Everyone I talk
to has nothing but praise for Nightingale as well.
Thank you all for the wonderful job you are doing.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you for your lovely comments,; he is a wonderful resident to have in our care. We appreciate such praise for the work we do.


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Review from Gill B (Niece of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the way my auntie is looked after; she is very happy.
The staff are very friendly and helpful.
Nothing is too much trouble whenever you have a query.
The rooms are very clean and bright.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you for your lovely comment; it's great for staff to hear such positive feedback


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Review from Sue D (Daughter of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Nightingale House Care Centre for 6-years until her death in October 2021, she was always very happy there and I was very happy with all the care she received. All the staff were always friendly and very caring and happily put up with all of Mum's quirky little ways. Mum loved the activities
provided on a daily basis and got involved as much as she could. I was always contacted when Mum was ill, and also kept well up to date with the situation throughout all of the stressful months of Covid. The end of Mum's life was very difficult for me and the help and support I got from everyone at the Home was second to none and I will always be eternally grateful for that. Nightingale House is a very friendly and comfortable home, and I would happily recommend it to anyone.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Sue, thank you for taking the time to give us such a wonderful review. Mum was a much-loved character in the home, and we all still talk about her fondly. Thank you for your continued support.


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Review from Katie S (Daughter of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home, staff really caring. Mum didn’t want to go in a home but due to Alzheimer’s there was no choice. Now settled and happy and well cared for. She loves the activities, always plenty going on.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you for taking the time to give us a review, Katie. Mum has certainly settled and is a very active participant in the home. Your comments are much appreciated.


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Review from S M (Son of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am generally satisfied with the Nightingale House Care Centre. Whenever I visit or phone, the staff are friendly and courteous. My mother initially booked herself into the home and, though she does complain on occasions, seems generally satisfied. When it has been necessary, the home has not hesitated
to contact the hospital or ambulances, and their approach to the Covid situation has been very successful. Mum doesn't eat well, but the home is trying to get her to eat without forcing the issue.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you for your review of the home. We are always grateful for any feedback. Mum appears content with us, and despite some scares, appears to be doing well. Look forward to seeing you on your next visit.


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Review from Chris G (Daughter of Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad reluctantly went into the care home in April. After a rough start, he settled quite quickly but that's through the brilliant care he has received. Everyone is very friendly and the care given to dad has been excellent. I don't feel dad is alone at all and am really pleased we found a home that really
does have a passion for the care given and it's not just a job. I wouldn't want dad anywhere else. Excellent all round in my opinion.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much Chris for your review. Dad has only been with us a short time but he certainly has the affections of the staff. We hope he continues to be very comfortable with us. Kind regards


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Review from Jan J (Wife of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff have gone to great lengths to keep everyone safe and entertained during these very difficult times. Being able to visit once more, even with these obvious measures in place is a joy. My very grateful thanks to all the staff, not only for the kindness and caring of my husband but,
the support is given to me during a very difficult and emotional time. You are all truly heroic!

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you so much for your lovely comments, it has been a difficult and challenging year for us all and we continue to learn as we go with the ever-changing times that we find ourselves in. Your kind comments really do make it all worthwhile.


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Review from Gerry D (Son of Resident) published on 22 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all staff at Nightingale care centre for looking after my Dad. The care you gave him was first class and the support you gave me was a big help.
Thank you all.

Reply from Emma Steadman, Manager at Nightingale House Care Centre

Thank you for the lovely review. We all work very hard as a team to provide the best person-centred care for our residents, and it is very much appreciated when we received positive feedback from families.


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Review from Lynne A (Daughter of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My Mum needs 2 carers for all her needs due to a stroke. I think it would be nice if certain carers spent more time with the residents (for a chat etc). Generally speaking, the home is good but there is always room for improvement. Meals could be hotter. The variation is much better now menus are on
view for everyone to see. As with every job, some people are better at their job than others. We all have to accept that nowhere is like your own home.

Reply from Emma Steadman, Registered Manager at Nightingale House Care Centre

Dear Lynne
Thank you so much for taking the time to complete one of our comment cards when you visited your mother. We appreciate the feedback we get from our resident's relatives as it assists us in continuing to develop the standards of person-centred care at Nightingale House.


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Review from Christine C (Daughter of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came reluctantly to this care home in October.
It has been an unexpected and swift transition for her from independent living which Mum has not taken to easily.
From our first visit to look at the home to this date, every single staff member has shown kindness, endless patience and emotional support.
Mum
is always treated with dignity, respect and much personal warmth.
As Mum's physical needs have proved to be quite demanding at times, I am very grateful for how the staff have adapted her room to make life easier for her yet still allow and encourage independence.
This is a lovely happy place to live and I am so pleased we found it for my Mum.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Nightingale House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Nightingale House Care Centre is calculated as follows: ( (106 Excellents x 5) + (12 Goods x 4) ) ÷ 118 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nightingale House Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Nightingale House Care Centre

What types of Care is Nightingale House Care Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nightingale House Care Centre provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Nightingale House Care Centre have?

There are 45 Single Rooms.

What are the Facilities & Services at Nightingale House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale House Care Centre to the centre of Woodhall Spa?

3.9 mile(s) as the crow flies, distance by road may be significantly further.