St Paul's Care Home

High Street, Waddington, Lincoln LN5 9RF
Submit a Review
8.6 12 Reviews
  • St Paul's Care Home, Lincoln
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Halmer Court Care Home
Halmer Court Care Home
9.4
Missing logo
Care Homes belonging to Soham Lodge
Soham Lodge
9.6
Member Logo
Care Homes belonging to Thimbleby Court Care Home
Thimbleby Court Care Home
9.6
Show St Paul's Care Home on the Map

Care Provided by St Paul's Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Paula Wheat (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of St Paul's Care Home? View your Advertising Options

St Paul's Care Home Reviews (12)

8.6

St Paul's Care Home has a Review Score of 8.6 (8.626) out of 10, based on 3 reviews in the last 2 years. Over all time St Paul's Care Home has 12 reviews.

Overall Experience

  • 9
  • 2
  • 1
  • 0
  • 0

Date Published

12
2
2
3
9

Review from Mary P (Daughter of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to St Paul's for respite care under difficult and sensitive circumstances. The experience from pre-admission to her return home was excellent. Most importantly she was shown great warmth and kindness by care staff from the moment she arrived. Both management and staff treated
my mother and our family with such kindness respect and sensitivity - we were extremely fortunate to find ourselves at St. Paul's. The staff always had time to talk and despite being clearly busy there was always a chuckle to be had or time for a story to be told. Additionally advice and liaison with other services was efficient professional and always appropriate. There is genuinely a family feel here, the place oozes warmth and calm. Our grateful thanks go to the manager, care staff, nursing staff, house keepers and the chef's team - you should be so proud of what you do!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart B (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent the last year of her life a St Paul's in Waddington. The care received there has been exemplary. The staff are dedicated and always attentive and care seems very personal to the client.
Management and the nurses are brilliant. They all know who we dealt with no need to name them.
Thank
you for everything you did for my mum and we will miss seeing you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel T (Granddaughter of Resident) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has always been well cared for at St Paul's. The staff are always welcoming when we visit her; it is always like one big family. The care is excellent, which is most important. The activities for her are geared around things she can do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N D (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was placed here from the hospital for palliative care. The manager was very approachable, helpful and caring and arranged everything efficiently. The staff are lovely and treated Mum with kindness, care and compassion. Thank you to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christopher M (Respite Resident) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having recently returned to my home after spending a week at St Paul’s Care Home, I would like to compliment every aspect of the care, kindness, compassion, understanding and advice for the future received from all members of staff. I am very grateful to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise F (Daughter of Resident) published on 15 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This home is listed as MND experience, however, I did not find this was a suitable home for my mother, who has MND.


MND is a neurological condition that has a lot of equipment. The paralysis that happens requires all-round access to the bed for positioning; however, the rooms at St Paul's are very

small, the bed pushed against the wall, and just not suitable for this type of condition. Mum has no speech, only an eye gaze to communicate, no ability to call a call bell and would be left screaming trying to call for help. The staff were pleasant and polite, but with no experience of this condition, there was no help or solutions in enabling communication and need for help. As this is a degenerative condition leaving patients choking on secretions, this is not suitable for the comfort or safety of patients. I moved Mum after 2-weeks. It is nice, and the staff did their best with what they had, but really not suitable for degenerative neurological conditions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evelyn R (Respite Resident) assisted by family/friend published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a very enjoyable week in St Paul's. The nursing staff were excellent. All my needs were attended to efficiently. Food was good, bed was comfortable.
Staff always willing to help, gave me time and were always respectful.
Room was large but rather dated, no en-suite. Building generally in need
of updating and re-decorating that said it's not the most important aspect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F S (Son of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital under the fast track nursing care programme for end of life care. Being unable to feed and clean herself or communicate, she required intense care.
The level of tenderness and respect my mother received exceeded my hopes. A daily record of her interaction with
the staff was always available and gave me confidence and peace of mind.
Sadly she passed away after fives days, but that short period allowed me to begin to come to terms with the inevitable outcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Daughter of Resident) published on 24 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the time my mother has been a resident at St Pauls her health and wellbeing has improved greatly. With any medical problems being dealt with quickly by the nurse. The staff are caring and professional and deal with the residents, some of whom can be difficult, with dignity and good humour.


The

food is generally good although sandwiches for tea most nights can be monotonous. Residents are encouraged to drink as much as possible.
The activities coordinator organises a programme of games and keep fit classes, special events, plus trips out weather permitting. There is a BBQ in the summer, a Christmas Fete, Panto, Carol service and fundraising events for the residents comfort fund, to which family and friends are invited to attend.


There is a small garden which my mother loves to sit in on warm summer days, although a little on the small side, mum's room is kept clean and we have been encouraged to make it as homely as possible for her. The home is well managed and the standard of care is very good.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B B (Resident) assisted by family/friend published on 20 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in this home. The staff are first class. The only thing I find a bit difficult is remembering all the staff's names, to me, they are Love or Darling. I'm looking forward to a long stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy C (Son of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father became a resident in April 2008. He was joined by our mother firstly as a day visitor then a respite resident before becoming a permanent resident in 2012. The staff treated our parents with courtesy at all times. They were able to move to a double room immediately one became available. The
environment was warm and cosy. The meals were excellent, including our fathers favourite - a full English breakfast. The activities staff frequently took them out e.g in 2 wheelchairs around the village, to a country pub and also to a fish and chip restaurant near to their previous home. A wonderful Birthday party for 29 guests was held to celebrate our mother's 100th Birthday. St Paul's provided a safe friendly environment for our parents twilight years for which we are truly grateful. They passed away in 2013 (Mother) aad 2016 (Father).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat R (Niece of Resident) published on 8 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We were very pleased with the care given to my aunt in the 20 months she was living there. She had had a very full life when she went in aged 92 and had looked after her husband until she was 91 so was very tired and couldn't really understand why she was at St. Paul's. She had stopped bothering with
food and drank hardly anything and finished up in Hospital for 2 weeks. When she was discharged we got a place for her at St. Paul's for a couple of weeks until she felt able to live independently but she never returned to her home. She was being looked after and was safe and secure and was encouraged to participate in the activities. Myself and her two sons, who live in New Zealand and Surrey always felt confident that she was in safe hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.6 (8.626)

Overview of Review Score

The Review Score of 8.6 (8.626) out of 10 for St Paul's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for St Paul's Care Home is calculated as follows: ( (25 Excellents x 5) + (11 Goods x 4) ) ÷ 36 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.932 Points relating to the number of positive Reviews for St Paul's Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 3 Positive Reviews ÷ 4.4 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about St Paul's Care Home

What types of Care is St Paul's Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Paul's Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does St Paul's Care Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at St Paul's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Paul's Care Home to the centre of Lincoln?

4.6 mile(s) as the crow flies, distance by road may be significantly further.