Priory Court Care Home - Avery Healthcare

Priory Road, Stamford PE9 2EU
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9.8 65 Reviews
Nestled on Priory Road in a quiet residential area, Priory Court Care Home has been thoughtfully constructed to harmonise with the look of the local area, offering views of St Leonard’s Priory ruins. Just a short drive from convenient public transport links to Peterborough and beyond, it ensures accessibility for loved ones to visit.

Priory Court caters to individuals with residential, respite and dementia care needs, providing en-suite rooms on the ground floor for residential care. Couples or companions are warmly welcomed to continue their care journey together. The bedrooms, designed for comfort, include double rooms for couples. Emphasising the finest dementia care in Lincolnshire, the Stamford care home offers exceptional dementia services, fostering mental stimulation and physical activity. The facility has a hair salon, cinema room, café and more, catering to diverse relaxation needs.

Person-centred care is the team's priority, and they encourage family involvement. Everyone is welcome to visit the café, enjoy the garden with a loved one, or volunteer. You can also stay updated on the home's activities and events by exploring the dedicated Facebook page.
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Care Provided by Priory Court Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cathy Charley (Home Manager)
  • Admission Criteria
    • 65 years +
    • Ages 50+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Priory Court Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,250
  • (these prices are only a guideline, please contact Priory Court Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Priory Court Care Home - Avery Healthcare Reviews (65)

Total of 65, showing 21-40
9.8

Priory Court Care Home - Avery Healthcare has a Review Score of 9.8 (9.759) out of 10, based on 20 reviews in the last 2 years. Over all time Priory Court Care Home - Avery Healthcare has 65 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at this care home and very content. The carers are lovely and friendly, always willing to help and talk through any concerns I have. The food is great and the staff and management are lovely and friendly. Always willing to listen and help the families of residents.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home in Stamford. It is a pleasure to care for your mother and we are glad to hear how well she has settled into our loving care community. Our staff team goes above the standards daily to meet individual care needs, we are delighted to hear such positive feedback about their work and I will be sure to pass this on to the whole team. We look forward to seeing you on your next visit. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt-in-law was admitted to Priory Cour after a fall at home. The moment my aunt was admitted she was made to feel welcome and part of the family. All the staff, from management to the cleaning staff, were very friendly and helpful. The meals were great. The staff enabled my aunt to regain her confidence
and was able to return home.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court in Stamford. It was a pleasure to care for your aunt-in-law during her short stay with us and we are glad that this was a comfortable and happy experience for her. Our staff team goes above the standards daily to meet individual care needs whilst creating a fun and loving care community. She is welcome back anytime. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Priory Court is an excellent care home. It is always clean and tidy. The staff are friendly and very helpful. The residents are very well cared for, both physically and mentally. During this Covid pandemic, the staff have been amazing, always going that extra mile to ensure everyone's safety. I highly
recommend this care home.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home. We are delighted to hear such kind words about our home, we really appreciated the positive feedback. Our staff team go above the standards daily to deliver an exceptional level of care to all residents daily and cater for all individuals needs.


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Overall Experience  Overall Experience 5.0 out of 5

I could not have chosen a better home to have come to. It is homely, has good food to eat and very comfortable all round and they have all of the staff made my life so much better and have made me a 'nearly new man' for which I thank all the staff.

Reply from Rachel Aran, Marketing Administrator at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home. We are delighted to hear how satisfied you are with our home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. The very talented culinary team produce the finest meals with plenty of tasty and nutritious choices across each mealtime, we are so happy you are enjoying the food. It is a true pleasure to have you living as part of our loving, care community.


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Overall Experience  Overall Experience 5.0 out of 5

Upon arrival, we were greeted with friendly and happy staff who knew who we were and who we were visiting. The visit couldn't have been smoother, the facilities are excellent and it was an absolute pleasure. I can't thank the staff enough for the care and attention given to my grandparents.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for reviewing Priory Court Care Home. We are delighted to hear such positive feedback about our home and staff. Our team go above the standards daily to create a warm and welcoming community for all residents and their loved ones. Visiting is highly encouraged and we look forward to seeing you again on your next visit. Best Wishes


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Overall Experience  Overall Experience 5.0 out of 5

Firstly, we were greeted like old friends. My mum was immediately put at ease by the friendliness of everyone we met. It's quite daunting leaving a loved one with strangers, but I felt reassured that she would be well looked after. An amazing home from home, with wonderful staff and manager, all have
been fantastic.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for reviewing Priory Court Care Home. Our highly trained staff team go above the standards each day to deliver an exceptional level of care whilst creating a safe, loving community for all residents and we are glad to hear that this gives you the peace of mind you deserve. It is a pleasure to have your mother live with us here and we are delighted to hear how well she has settled into her new home. Best Wishes


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Overall Experience  Overall Experience 5.0 out of 5

I stayed at Priory Court Care Home recently for two weeks of complete rest after a series of hospital stays. I was exhausted when arrived, but thanks to a more comfortable room, delicious and nourishing food and kindness and care, I was able to return home, where I live on my own, refreshed and revitalised
after two weeks.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home. We are delighted to hear how comfortable and welcome you felt during your respite stay here. It was a pleasure to meet you and to have you stay with us whilst you recovered. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

I am 100% happy with the care my mother receives at Priory Court. The staff are wonderful, and I feel I never have to worry about my mother, which is so important to me. My mother always looks well, and I know that she is well cared for.

Reply from Rachel Aran, Marketing Administrator at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home. Even during these challenging times that we are all facing, our staff team go above and beyond to deliver exceptional standards of care to all our residents. It is a pleasure to have your mother staying with us, in the loving community that we create, giving you peace of mind.


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Overall Experience  Overall Experience 5.0 out of 5

This home is amazing, they take good care of the people and they are so nice it is the best care home I have ever been to. You can take your family there because all the staff are really nice and the manager is amazing.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home. Our staff team are so delighted to hear how satisfied you are with the exceptional work they carry out to deliver the highest standards of care. We are pleased to hear that you and your family are as welcome into our just as our residents are and we are looking forward to having more regular visiting now lockdown restrictions are beginning to ease.


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Overall Experience  Overall Experience 5.0 out of 5

Incredible, kind, caring carers! Hope this review doesn't seem OTT - it's just from the heart! My very dear father-in-law has been a resident at Priory Court since July 2020 - right wham bang in the middle of this dreadful virus!
The staff have been nothing less than utterly brilliant and so, so accommodating.
We have been able to see Grandad safely every week in the garden and take him out for lunch when restrictions from the government were lifted! So good for Grandad and so good for us that love him dearly!
The next part of the review I cannot really answer honestly as due to restrictions have not entered Priory Court other than the hallway - Although I do know from Grandad the food is great and that he has a very comfortable bed and has great chats and laughs with the staff!
A huge thank you to you all.

Reply from Rachel Aran, Marketing Administrator at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home and for your heartfelt feedback. I am very pleased to hear how well your father-in-law has settled into our home, our highly trained staff always endeavour to make our residents feel comfortable and at home in the loving community that we create. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.


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Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been living at Priory Court for the past few months. The staff have been brilliant, and have worked really hard to ensure she has settled and been able to keep in touch with us with visits using screens. I was really worried how she would settle in generally, and right now, that is even
scarier, but she acts like it’s home already and that is down the very capable and caring staff. I can’t thank them enough.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home, your kind words are truly invaluable to us, and our staff team appreciate your positive feedback. Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

I’m so glad we decided on this care home for my mother-in-law; she absolutely loves it here. The staff are so friendly, and the management is always so approachable. I would recommend Priory Court to anyone.

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for reviewing Priory Court Care Home. Our staff team will be so delighted to hear such kind words about our home. I will be sure to pass on your message. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My dear friend of 30 years has recently moved into this fabulous establishment. Despite the ongoing Covid restrictions, all staff have been marvellous at allowing contact via telephone and video thingy wherever possible. Thoroughly Wonderful!

Reply from Ryan Farrelly, Marketing Assistant at Priory Court Care Home - Avery Healthcare

Thank you for taking the time to review Priory Court Care Home, your kind words are truly invaluable to us and our staff team appreciates your positive feedback. Kind Regards, Ryan.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful residential home that really does go the extra mile.


Nothing is too much trouble and the Covid measures in place by the team make my family and I happy that our uncle is looked after in a safe environment.


The home manager has also been amazing when dealing with some unique requests

we have had in the past and has facilitated Zoom calls when we were unable to visit.


Thoroughly recommended.


Reply from Cathy Charley, Home Manager at Priory Court Care Home - Avery Healthcare

Thank you so much for this great review, it is our pleasure to care for your uncle and we are so glad you have enjoyed keeping in touch with the calls we have arranged.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Priory Court from June 2020, after a very traumatic few months as his original care home refused to take him back after a stay to hospital.
From the first day, Priory Court has treated my father with kindness and compassion. I've been very impressed with the way Priory
Court has dealt with the COVID restrictions, setting up covered areas in the gardens throughout the summer and giving us the access to visit every week. All staff I've met are very warm, friendly and professional. The most refreshing thing about Priory Court is that any issue is resolved without drama. Obviously, I can't give a full review because I've not been able to see inside but the rooms I can see look very well appointed and very clean. My father is very fussy and he has not found much to complain about and he gives the food a big thumbs up. I just want to say a big thank you to the homes manager and her team.

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Overall Experience  Overall Experience 5.0 out of 5

My parents have been very happy and extremely well looked after at Priory Court for over 2 years now and they definitely say the same! The wonderful staff and management know them so well and meet their every need which is so reassuring for all the family too. They have arranged garden visits during
lockdown and beyond which has been very special and now arranging indoor visits for the changing season. We would not hesitate to recommend this home! Thank you so much for all you do to make their days as comfortable and enjoyable as possible.

Reply from Cathy Charley, Care Home Manager at Priory Court Care Home - Avery Healthcare

Thank you so much for your kind words and I will ensure these are passed on to the team who I am sure will appreciate your review.


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Overall Experience  Overall Experience 5.0 out of 5

My Relative has been a Resident at Priory Court for several months now. During this time the Staff and Management have gone the extra mile to provide a safe environment for her and I have been very reassured with the care she has been given. We have been able to visit over recent weeks and it has been
lovely to see her in the gardens. She has settled well and tells me that nothing is too much trouble for the staff. She is not a good eater but has enjoyed her meals and the choices available.

Reply from Cathy Charley, Care Home Manager at Priory Court Care Home - Avery Healthcare

We appreciate your kind words and feedback. I will share these with all the staff in the home. Thank you again.


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Overall Experience  Overall Experience 4.0 out of 5

My husband has been in the Priory Care Home for two years after suffering a major stroke, which affected him physically and mentally as he can't do anything for himself. I go to the home every day for between 3 and 5 o'clock. I personally think the staff there work very hard and very friendly. He always
enjoys his meals. I have always found the people who clean the rooms busy and friendly towards the residents. The activities are good but will improve now that they have got more staff.

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Overall Experience  Overall Experience 5.0 out of 5

My sister suffered from Parkinson's and had excellent care from the staff who went above their duty. They were cheerful, friendly and helpful.

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Overall Experience  Overall Experience 3.0 out of 5

Overall good but staff changes have lead to a lack of continuity and support.
Hopefully, this will improve in the next couple of months.
Pleased with new temporary management and hoping trend will continue elsewhere.

Reply from Kelly Walker, Registered Manager at Priory Court Care Home - Avery Healthcare

Thank you kindly for your review.
We miss your mum dearly here at Priory Court.
We have made positive steps with recruitment and have welcomed new staff into the team.
Appreciate the feedback.


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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Priory Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Priory Court Care Home - Avery Healthcare is calculated as follows: ( (185 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 237 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priory Court Care Home - Avery Healthcare is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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News

A Slice of Success

11 Feb 2025
National Pie Day was a tremendous success this year, with residents from all our homes baking, sharing, and celebrating with an array of delicious pies. At Spencer House ...read full article
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