Canwick Court Care Centre

78 South Park, Lincoln LN5 8ES
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8.9 27 Reviews
  • Canwick Court Care Centre, Lincoln
Canwick Court Care Centre, situated close to Lincoln provides residential care for older people with dementia.

Canwick Court is currently registered to deliver personal care for up to 30 adults. There are 26 bedrooms, seven of which are en-suite, which allows for couples to share where both members need to move into a care home with their changing needs.

The staff are trained to deliver person-centred care specifically tailored to meet the needs of individual clients with dementia.

Activities for residents include movement to music, arts and crafts and a variety of hobbies.

Food is locally sourced to ensure, residents have meals with ingredients that are always fresh and within season.

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Care Provided by Canwick Court Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Latarnia Wheeler (Care Centre Manager)
  • Admission Criteria
    • Pre admission assessment
    • Ages 17+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Canwick Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,136 – £1,255
    • Self-Funded Residential Dementia Care £1,136 – £1,255
    • RESPITE Self-Funded Residential Care £1,136 – £1,255
    • RESPITE Self-Funded Residential Dementia Care £1,136 – £1,255

  • This fees are only an estimate, all fees are dependent on individual care needs. Please contact and discuss with the Centre Manager for more information.
  • (these prices are only a guideline, please contact Canwick Court Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if you're interested in touring the home and learning more about services, Canwick Court recommends scheduling a visit in advance. This way, the dedicated team can ensure they're available to show you around and discuss how best to meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.


  • Parking

  • On site Parking


Canwick Court Care Centre Reviews (27)

Total of 27, showing 1-20
8.9

Canwick Court Care Centre has a Review Score of 8.9 (8.947) out of 10, based on 5 reviews in the last 2 years. Over all time Canwick Court Care Centre has 27 reviews.

Overall Experience

  • 16
  • 10
  • 1
  • 0
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Date Published

27
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5
22

Review from J M (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Canwick Court Care Centre is homely, it doesn't feel clinical like a hospital, it isn't noisy and bustling, it is a calm environment. When you walk in, in many ways it is like a family home and you are greeted with a smile by all of the staff.
My mother is treated with respect, she is listened to and
the staff try hard to try and work out her needs.
We (the family) feel like we are part of the decision making and there is genuine of interested in her well being.

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Review from Janet G (Friend of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, friendly atmosphere in the home. The residents are all very well cared for.
The staff are really nice and the resident I visit rates them highly.
Also very nice meals with very varied menus and hot drinks offered to visitors.

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Review from J P (Wife of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As an emergency admission after a hospital stay. My family and I are very pleased with all that we have seen and heard. The staff are lovely, very caring and attentive,
They are also very welcoming when we visit.

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Review from Andrew C (Son of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff were second to none. My father was placed there after discharge from hospital. Even though he was only there for a just over a week, he was treated with the upper most care and respect. The administration before his arrival allowed us as a family to be able to see him without any issues
or concerns. Whilst there, the manager and staff answered all of our questions and concerns, which allowed us to relax and enjoy the time my father had remaining with us. Canwick Court Care Centre was immaculate and easily accessible. They allowed us to visit at any time within reason, even late at night. The professional attitude of the staff was very good, at one point not passing information to someone who phoned to ask about my father. I cannot express the gratitude that my family has for the great service towards my father and my family. Many thanks to all the staff.

Reply from Ann Farrow, Regional Manager at Canwick Court Care Centre

Dear Andrew, I am so pleased with your experience with Canwick Court Care Centre. St Philips Care strive for continuous improvement within our services to enhance the lives of our residents. I am delighted that I am able to feedback your wonderful review to manager and the team at Canwick Court.


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Review from Mickaela D (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad lived in Canwick Court Care Centre for just under a year. He struggled to adjust to life in a care home in the beginning but within a few weeks, he was soon waving us off without a care.
He joined in with all the activities (even bingo) that the staff put on and when we visited we would be encouraged
to join in which we did often. It was really lovely getting to know all the residents.
Dad soon became a big part of life in Canwick Court. Staff and residents all loved him and when it came to end of life, the staff were amazing and couldn't do enough for him or us, as a family. Nothing was any trouble. They did everything possible to make Dad comfortable and we were all welcome to visit anytime, day or night.
We can't thank all the staff and residents of Canwick Court enough for all they've done for Dad and our family.

Reply from Ann Farrow, Regional Manager at Canwick Court Care Centre

Dear Mickaela,
Firstly, I offer my condolences to you and your family and thank you for taking the time to leave a thoughtful review which I will share with the staff team.
I am very proud of the whole team at Canwick Court and the lengths they have gone to ensure they have supported your dad and family during this challenging time.


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Review from Michael F (Son of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Canwick Care Home until a home care package could be found, and was there for about three weeks. Mum had a decent size room which unfortunately wasn't en-suite.
Mum was looked after by the very friendly staff really well, nothing was too much trouble and I felt that mum was very safe
there. The staff were first class, always on hand, offering drinks and making sure that medication was provided correctly.
It is an older building, however, the staff make up for this, my mum was sorry to leave them.

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Review from Kerry D (Stepdaughter of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really do have nothing but praise for this beautiful home and the outstanding team!
From the very first evening when my stepfather first arrived back in November, we have found the home to be very warm and welcoming and a real home-from-home feel. He was always very happy with every aspect of living
in the home and every single member of the team always went above and beyond to make him feel welcome.
The food and refreshments were always very good quality and nutritional and any requests were always carried out fully.
We were always kept up to date and informed of any changes with his care needs and we felt fully confident his needs were met at all times.
I personally cannot thank every single member of the home enough for absolutely every little part you each played in ensuring he was well looked after and cared for with respect and dignity at all times.
Thank you all so much again and keep up the amazing work you all do, you're all incredible.

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Review from David S (Son of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled well into Canwick Court, he is being very well looked after and the staff have been very caring and helpful. His room is very spacious and he has a pleasant view. He enjoys the meals provided and the availability of refreshments throughout the day. He goes on outside excursions
quite frequently and the staff are always helpful in making sure that he is provided with his medications whilst away.

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Review from Carol P (Daughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since entering Canwick Court Care Centre, our father was given the most warm welcome from everyone he met. The staff attend to his and all the residents' needs with care, respect and kindness. Dad has had a few times where paramedic's have been called. The staff have dealt with these in a very professional
manner and even called me for an update on Dad when off duty, dedication springs to mind!
The activities within the home Dad really enjoys. I have even caught him laughing which I haven't seen for two years. The food looks amazing, also in the hot weather through the summer it was ice-cream central.
I truly can say; to the manager and all the staff that have listened and answered my questions that I may have had over the last few months, the chap who helped to place his art work on his bedroom walls, the cleaning staff, cooks and activities person and anyone else I may have forgotten, "thank you" for helping to give quality of life back to Dad, this is where he is happy, feels safe and secure.

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Review from Linda B (Daughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother first went into the home I was met with warmth and care from everyone in the home. At first, I wasn't keen on the building as it's not modern so the manager and staff have to make it work and they do. Anything I asked for was promptly attended to. The care for my mother was first-class
and delivered with love.

Reply from Ann Farrow, Regional Manager at Canwick Court Care Centre

Thank you for your lovely comments.
The manager and her team will be very happy to know they have made such a difference.


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Review from K L (Daughter of Resident) published on 28 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to Canwick Court, my mum's quality of life has improved immeasurably. It is a place where she is safe and well looked after. The staff are very patient/resident-focused and go to great lengths to ensure residents are happy. The building is clean, and the food is good. The staff are cheerful
and happy, which to me demonstrates they are treated well and fairly. As a healthcare professional myself, I do have experience in residential and nursing homes and wouldn't hesitate to recommend this one.

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Review from Helen C (Daughter of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment we met the manager, deputy manager, the lovely carers and staff, Mum and the family have been shown nothing but kindness, care and respect. Mum could easily become agitated and angry but she has settled straight away. Mum is happy, laughing a lot due to the carers and other staff with
her. The lovely activity coordinator provides so many activities and Mum is joining in. This is lovely to see. When I visited recently, Mum actually said 'it is lovely here'!
Thank you to you all.

Reply from Ann Farrow, Regional Manager at Canwick Court Care Centre

Thank you for taking the time to leave such a thoughtful review. I know the manager and the team will take great joy from your wonderful feedback, to know their hard work and dedication is making such a wonderful difference to our residents' lives.


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Review from Allana P (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since 2021 and we are very happy with the care she is getting. Her room is very clean and tidy all the time, it's bright and warm. The staff at the care home are fantastic and can not praise them enough, what a credit to the home they are. I feel very happy with my mum being
here and the rest of the family are. Excellent care.

Reply from Ann Farrow, Regional Manager at Canwick Court Care Centre

Thank you so much for your wonderful words, I know how much the staff team will appreciate this.


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Review from Roger N (Nephew of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have visited, the staff have always been polite and efficient. My aunt is always ready to receive me and is clean and dressed.

Reply from Chris Harpham, Regional Manager at Canwick Court Care Centre

Thank you for the review; we are glad you are happy with the service provided.


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Review from Tanya L (Daughter of Resident) published on 29 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved here for full-time living, we have found management, senior carers and other carers to be very kind and competent. I especially am impressed with the very lovely activities coordinator, I attended a 'mad hatters' tea party and loved it. The manager is very friendly and approachable,
looking after our needs as a family too. Reassuring us along a very upsetting and difficult path.

Reply from Chris Harpham, Regional Manager at Canwick Court Care Centre

Thank you so much for your kind review; it really does mean a lot to the staff, who do their very best to provide high-quality care and support for our residents and their families


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Review from Susan S (Daughter of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is caring, supportive and I would recommend it to anyone needing residential care.
The staff are wonderful and we can leave Mum knowing she is looked after and loved.
Amazing carers, we cannot fault.

Reply from Juliet Peall, Regional Manager at Canwick Court Care Centre

Many thanks for this lovely review and feedback. The team at Canwick will be humbled to know that you appreciate their hard work, and this in turn puts you at ease. Many thanks


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Review from Grace M (Granddaughter of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend the home enough! The staff go above and beyond to care for the residents and fit with all their needs. They are welcoming and caring to all family - the place feels like home! We, as a family, feel happy leaving Grandma in their care because we know she is safe, happy and cared
for amazingly!

Reply from Juliet Peall, Regional Manager at Canwick Court Care Centre

Thank you for the lovely review. The team at Canwick will be so pleased to have such lovely words and feedback. We appreciate you taking the time to submit this review of our service. Many thanks


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Review from Karen H (Daughter of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 7 months and has received the very best of care. The staff are amazing very knowledgeable about dementia care and genuinely care for their residents and their families. It's the hardest thing to place your mum in care but they have made it so much easier to accept knowing
mum is in great hands and is genuinely happy there. I cannot thank the staff and manager for all their continuing help and caring for my precious mum so well.

Reply from Juliet Peall, Regional Manager at Canwick Court Care Centre

Thank you for your kind review. The Manager and her team will be happy in the knowledge that your mum is content and you are happy with the care and service provided.


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Review from J K (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and always have a smile and always talk to us when we are in the home. The management keep us informed as to what is going on.

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Review from Christine A (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in care for 3 years and we have been extremely happy, generally with the care she has received. It is difficult to comment on some items eg activities as if these are carried out we are never there to witness them.
We don't feel that care for the elderly is good value for money. This is
no reflection on the care home but the care system generally.
Mum and dad have lost all their savings to care fees.

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Current Review Score: 8.9 (8.947)

Overview of Review Score

The Review Score of 8.9 (8.947) out of 10 for Canwick Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.614 for Canwick Court Care Centre is calculated as follows: ( (36 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 57 Ratings = 4.614

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Canwick Court Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Latarnia

Latarnia Wheeler

Job Title: Home Manager

Latarnia is our lovely and experienced manager at Canwick Court. She is passionate about delivering a personal service to all our residents.


Frequently Asked Questions about Canwick Court Care Centre

What types of Care is Canwick Court Care Centre registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Canwick Court Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Canwick Court Care Centre have?

There are 23 Single Rooms.

What are the Facilities & Services at Canwick Court Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Canwick Court Care Centre to the centre of Lincoln?

1.0 mile(s) as the crow flies, distance by road may be significantly further.