Stewton House

28 Stewton Lane, Louth LN11 8RZ
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5 Reviews
  • Stewton House, Louth
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Care Provided by Stewton House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Pretty 1098 Ltd
  • Person in charge
  • Dawn Whitt (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1999
    • Number of floors: 2

Funding & Fees Guide for Stewton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,200
    • Self-Funded Nursing Care £800 – £1,200
  • (these prices are only a guideline, please contact Stewton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends are welcome to visit the home at any time, but unless an emergency or end of life situation, respectfully ask that visits are avoided at meals times and after 7pm.


  • Parking

  • Free, but limited, parking spaces available on site, near the front entrance and at the side of the driveway.


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Stewton House Reviews (5)

Over all time Stewton House has 5 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 2

Date Published

5
0
0
0
5

Review from Nikki P (Respite Resident) published on 10 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have never met people so caring. They are all amazing, wonderful, beautiful staff. They make you feel so welcome and a part of the family. They looked after me so well and welcomed my husband, and if any problems, they talked to him first. Thank you, and hoping I will be back very soon,
like four weeks.

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Review from Caroline D (Niece of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We decided to remove our relative from this care home. Some of the younger members of staff are pleasant and well-meaning. The issues we identified centered around two core problems; poor management and insufficient care to residents. We had constant problems with the management of the home, with poor
levels of contact and zero response to attempts to engage with them. The absence of the manager due to needing to run another nursing home is in our view a major contributory factor. There was a complete lack of support, obstructiveness, and unwillingness to help. This included an unprofessional refusal to engage with the new nursing home, up to and including the day before our relative transferred to the new premises. The standard of care was another major problem. Our relative was constantly left alone, was unclean, and constantly smelt of urine. On the day we removed her from the home, she was in a terrible state. Since her arrival at her new home, she has improved and is unrecognisable.

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Review from Donald M (Son of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for in the last nine months of her life. We found care standards very good. My mother was treated with kindness, care and sensitivity. The food was good and varied, the care was good and professional. (Sometimes people had to wait for carers but this was usually at peak times).
My
mother liked her carers and was happy at Stewton. The support she and we received in the difficult latter stages of her life was excellent and the liaison with the medical practice was professional and prompt. Our experience leads us to recommend Stewton House.

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Review from Jessica L (Granddaughter of Resident) published on 4 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandmother in law moved here just over two months ago, and immediately alarm bells were ringing for herself and family members. The care she received was diabolical.


She was often left alone for long periods of time alone. Recently we were made aware that on one occasion, she was left for a

whole hour with no response on pressing her call bell. May I add that she had a stroke before Christmas, and therefore was in 'high dependency' care.


Some of the younger staff were very good at their jobs, however, in my experience, the older staff that had been there long time were set in their ways, and were not effective communicators or remotely compassionate.


The lift was broken for weeks, meaning she had to stay upstairs and was often isolated.


These issues were brought to the attention of the manager, who said that she could not explain these issues and did not have an answer. The decision was made to withdraw her from Stewton House for her own safety and wellbeing.


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Review from Paula S (Resident) published on 28 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum spent three happy years in this Nursing Home, cared for by a team of dedicated professionals.
Mum suffered a severe stroke in 2012, and was left wheelchair dependent and fed through a feeding tube, nothing was ever too much trouble for the staff. Even on their really busy days where they seemed
to be rushed off their feet, they always had a smile on their face, and remained calm and professional. We used the home's mini bus that is designed for wheelchair users, to take Mum out for the day, this gave us lots of happy memories over the years. When there was a problem with Mum I felt that it was sorted out quickly with clear lines of communication between the manager and myself. My Dad was always welcomed into the Home and would have lunch there with the other residents so that he could spend more time with Mum, (they were a devoted couple). Mum sadly passed away in January 2016.
Well done Stewton House and thank you for all the care and support you gave to Mum and her family.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 12 Apr 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Stewton House

What types of Care is Stewton House registered for?

Older Person Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stewton House provide?

Palliative Care, Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Stewton House have?

There are 44 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Stewton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stewton House to the centre of Louth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.