Tanglewood Nursing Home

36 Louth Road, Horncastle LN9 5EN
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9.8 42 Reviews
  • Tanglewood Nursing Home, Horncastle
Tanglewood Nursing Home, in Horncastle, focuses on personalised care packages that allow residents to lead a more independent lifestyle, whether they have residential or nursing requirements, or a disability.

The providers takes pride in a friendly service that loved ones can also respect, while looking to make sure their brand is one that is seen as synonymous with quality.

The care home has been purpose-built and allows clients to make homes of self-contained bungalows, while having round-the-clock access to trained care workers who understand their individual needs and preferences.

Care Provided by Tanglewood Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Susan Hughes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)

Funding & Fees Guide for Tanglewood Nursing Home

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Nursing Care from £1,100
  • (these prices are only a guideline, please contact Tanglewood Nursing Home to find out the exact price for your requirements)

Facilities

  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Tanglewood Nursing Home Reviews (42)

Total of 42, showing 1-20
9.8

Tanglewood Nursing Home has a Review Score of 9.8 (9.757) out of 10, based on 26 reviews in the last 2 years. Over all time Tanglewood Nursing Home has 42 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited many care homes over the years, and Tanglewood Care Home in Horncastle is (in my view) a cut above the rest. Great staff, great layout, great care, great food, great atmosphere...a first-class home. My partner stayed there two years ago, my brother stayed there last year, and (if I ever
need to go into a care home) I would hope to stay there too. I can't recommend it highly enough. A big thank you to all the staff.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

We are truly honoured by your kind words and thrilled to hear that you consider Tanglewood Care Home in Horncastle to be a cut above the rest. Providing great care, a welcoming atmosphere, and a first-class experience is our top priority, and it means so much to know that we've made a positive impact on both your partner and brother's stays. Your recommendation and trust in us mean the world, and we would be privileged to welcome you should you ever need our care in the future. A huge thank you from all of our team - we're so grateful for your support!


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Overall Experience  Overall Experience 5.0 out of 5

The staff were helpful, polite, friendly and extremely efficient. The care home was spotless and comfortable.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

We truly appreciate your kind words about our team and our home. Providing a helpful, friendly, and efficient service is at the heart of what we do, and we're delighted to hear that you found the environment spotless and comfortable.Your feedback means the world to us, and we're so pleased you had a positive experience.


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Overall Experience  Overall Experience 4.0 out of 5

My wife with later stages of Alzheimer's dementia seemed to be happy here with the staff and residents. She was secure and well looked after.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

Thank you for sharing your kind words. We are so pleased to hear that your wife felt happy and secure during her time with us. Ensuring the well-being and comfort of our residents is our top priority, and it means so much to know that our team and community provided the care and support she needed. Your feedback is deeply appreciated and will be shared with our team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Tanglewood Horncastle are all very caring, considerate and treat all their clients with utter respect and look after each of them as if they were in a 5-star hotel. All rooms are very clean and the food is very good and there are so many activities to keep all clients amused.
A credit
to all staff and management at Tanglewood Horncastle.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

Thank you for your lovely review and kind words about Tanglewood Horncastle! We're thrilled to hear that you've experienced our team's care, consideration, and respect for every resident. Providing a warm, welcoming, and high-quality environment is something we take great pride in, and your description of a "5-star hotel" truly means a lot to us. Your acknowledgement of both the team and management as a credit to Tanglewood Horncastle is incredibly encouraging and will be shared with the entire team. Thank you once again for your wonderful feedback! If there's anything more we can do to make the experience even better, please don't hesitate to reach out.


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Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Tanglewood for over 9 years, it is one of the older homes without all the glitz, cinemas, etc - which I can honestly say from experience it is not always necessary, it's the care and commitment of the staff that appealed to me. I would recommend on care, sensitivity and support
and friendliness shown to residents and family. All staff across the board from maintenance to housekeeping to canteen and staff not mentioned. The social connection that residents have with each other shines through at activities and meal times. The food is very good - sponge amazing. Keep up the good work. A little update on the home - carpets etc is required.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

Thank you so much for your thoughtful review and for being part of the Tanglewood family for over 9 years! We truly appreciate your kind words about our dedicated team and the care they provide - it means a lot to hear that their commitment and the warm, friendly environment we strive for have made such an impression. We're also grateful for your feedback about the home itself. While we focus on ensuring the best care and connection for our residents, we also recognise the importance of keeping our facilities up to date, and your comments about the carpets and updates will certainly be taken on board. Thank you again for your ongoing support and recommendation - we'll keep working hard to make sure Tanglewood remains a home full of care, connection, and excellent sponge cake!


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Overall Experience  Overall Experience 5.0 out of 5

My parents have now lived at the Horncastle Tanglewood for two years. On the 12th and 13th July 2024 the entire team helped my family and I organise and facilitate my father's 100th birthday celebrations with around 55 guests over the two days.
Nothing was too much trouble, including the erection of
an outdoor gazebo with seating and tables, the provision of bottled fresh water, tea and coffee facilities, and helping with the clear-up afterwards each day. All of the staff provide great care, support, and are polite and friendly. We have nothing but praise for the teams involved.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

Thank you for taking the time to share your wonderful experience at Horncastle Tanglewood. We are honored to have your parents as part of our community for the past two years and are delighted to hear that your father's 100th birthday celebrations were a memorable occasion. It was our pleasure to assist in organising and facilitating such a significant milestone. We're glad the gazebo, seating arrangements, and refreshment facilities met your needs, and we're especially pleased that our team could contribute to making the event special for you and your guests. Our team is dedicated to providing exceptional care and support, and your praise for their politeness and friendliness is greatly appreciated. Your kind words serve as encouragement and motivation for our team to continue delivering the highest standard of service.


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Overall Experience  Overall Experience 4.0 out of 5

Great consistent care. Queries dealt with and responded to promptly. Clean environment, clean resident. Cheerful staff and caring attitude.

Reply from Alicia Bradon, Sales Manager at Tanglewood Nursing Home

Thank you for your positive feedback. We're thrilled to hear that you consistently experience great care at our facility. Addressing queries promptly and maintaining a clean environment are top priorities for us, and we're glad you appreciate these efforts. Our cheerful and caring team are dedicated to providing the best possible experience for our residents, and your kind words affirm their hard work and commitment. Thank you again for sharing your experience. If you have any further comments or suggestions, please feel free to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

We were visiting and from the moment we stepped inside, we were greeted with smiles and helpful suggestions. We had to wait a few moments for our friend to be ready but were well looked after by staff. Our friend, although now in need of nursing care, was very complimentary about his whole experience.
Tanglewood is an impressive establishment.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you very much for your kind review, we are so pleased you have found our home impressive. We take great pride in the care we provide and are pleased you have had a positive experience with us. We look forward to welcoming you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in one of the bungalows since April 2023. She's really happy (tells me often) and says the staff are lovely. Any issues we've had have been handled swiftly.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

We're delighted to hear that your mum has been enjoying her time at our bungalows since April 2023! Ensuring our residents' happiness and well-being is our top priority and we're thrilled to hear that she feels content and valued in our community. Thank you for entrusting your mum's care to us, and please don't hesitate to reach out if there's anything more we can do to enhance her experience at our bungalows.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant all round. Cannot fault a thing. My mum is very settled, happy and safe. Rooms are so warm and cosy, kept very clean and tidy. Dining room and lounges are wonderful. Menu choice and meals are amazing. All staff are like family. Love the atmosphere here!

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you immensely for your glowing review! We're overjoyed to hear that your experience at our facility has been nothing short of brilliant. It brings us immense happiness to know that your mum is settled, happy, and safe in our care. Providing a warm, cosy environment is essential to us and we're delighted that you find our rooms to be comfortable and meticulously maintained. Thank you once again for your kind words and for entrusting us with your mum's care.


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Overall Experience  Overall Experience 4.0 out of 5

Overall I am very pleased with the way my husband is being treated.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you for sharing your feedback with us. We're delighted to hear that you're pleased with the care your husband is receiving. Providing exceptional care and support is our top priority, and knowing that you are satisfied with our services means a great deal to us.


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Overall Experience  Overall Experience 5.0 out of 5

Honestly cannot fault anything whilst my mum has been in Tanglewood. Thank you all so much.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

We deeply appreciate your kind words and are truly grateful for your feedback. It brings us immense joy to hear that your experience with Tanglewood has been positive and that you cannot fault anything during your mum's time with us. Thank you for entrusting us with her care.


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Overall Experience  Overall Experience 5.0 out of 5

My father spent twelve days at Tanglewood Nursing Home, Horncastle after discharge from hospital. We were so pleased he spent his last few days here. He was treated so gently and caringly, nothing was too much trouble, the staff were fantastic. His last few days were made so special as we, as a family,
could stay with him all the time and the staff looked after us so well too. So thank you, forever grateful.
Can't recommend Tanglewood highly enough.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

We are deeply moved by your heartfelt words about your father's experience at Tanglewood Nursing Home in Horncastle. Our sincere condolences on the loss of your father, and we are grateful for the opportunity to have played a part in his care during his final days. It is heartening to hear that your father was treated with utmost gentleness and care. Providing compassionate and dedicated support to our residents is at the core of our mission, and we are pleased that our staff went above and beyond to make his last days so special.
We understand the importance of family presence, especially during such challenging times, and we're glad that you felt supported and well cared for as a family. Your gratitude is truly appreciated, and it means the world to our dedicated team. Thank you for taking the time to share your positive experience, and for recommending Tanglewood Nursing Home so highly.


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Overall Experience  Overall Experience 5.0 out of 5

My father was only a resident for a short period of time before he sadly passed. However, the standard of was very high, from the cleanliness to the compassion given by their staff members and all staff members. I was so relieved we managed to move my father to Tanglewood for his last few weeks of life.
They went above and beyond, the care home has a lovely atmosphere as soon as you walk in, home from home.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you for sharing your thoughts during what must have been a difficult time for you and your family. We extend our heartfelt condolences on the passing of your father.
We are deeply touched by your kind words about the standard of care at Tanglewood. It means a great deal to us that you found the cleanliness and compassion of our staff to be of a high standard. Providing a comfortable and supportive environment is at the core of what we do, and we are honoured that you felt the warmth and care from our team members.
It is heartening to hear that, even during your father's short stay with us, you experienced the dedication and compassion of our staff. We understand that these moments are incredibly sensitive, and we are grateful that you trusted us to care for your father during his last weeks of life.
Once again we would like to extend our condolences and thank you for your kind review.


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Overall Experience  Overall Experience 5.0 out of 5

Myself and my dog are regular volunteers through a therapy dog charity. We are always greeted with friendly staff, the home is always clean and smells fresh. Many of the residents love to see the dog and eagerly wait for his visits he brings them lots of comfort.
There is a plan of the week's activities
in all the resident's rooms so they know what is happening each day.
The residents are always clean and well cared for.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you for taking the time to write us a review. We are very proud of our home in Horncastle and always pride ourselves on providing engaging and varied lifestyle programmes. We really appreciate the time you spend in the home with our residents, and look forward to welcoming you back soon.


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Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly environment. My aunt is very happy and safe at Tanglewood Nursing Home. Some of the staff are particularly loving and caring towards my aunt. The building environment is modern and clean where staff seem to take pride. Good management is apparent. They do listen.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you for your review, our Home Manager prides herself on open and transparent communication, we are so pleased you have had a positive experience both within our home and with our management. We look forward to sharing your review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am so happy we made the decision to place Grandad in Tanglewood Nursing Home. It was a very difficult decision but I'm pleased we chose Tanglewood. He is well cared for. He is well-fed and always has plenty of food. The activities keep him well entertained and his brain active. It is great to see
pictures on social media. They keep him clean and respectable. The staff are always friendly, and welcoming and have made us feel part of the Tanglewood family.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie was very well taken care of at Tanglewood, despite her only being there for a short time. Upon her passing, my auntie was shown the utmost respect when being laid to rest. She looked very dignified and well attended to. Beautiful! Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few months at Tanglewood Care Home Horncastle, where he received the nursing care he required. Having had some negative experiences in previous care homes, we had our reservations about placing him in another home. However, I cannot praise or thank the whole team enough. I could
not have asked for a better home for my father. The team that looked after my father was exceptional. I honestly cannot thank them enough for their hard work and all that they did for him. They helped make him comfortable and treated him with the utmost care and compassion. As a family we were made to feel welcome and any questions/queries we had were answered. We always felt we were informed and a part of his care. All staff we met were approachable, friendly and smiley. The home itself is clean and tidy, and the gardens/grounds are beautiful. I would recommend this care home to anyone and speak very highly of all the staff that work here.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you very much for taking the time to leave us a review. We are very proud of the exceptional care Tanglewood provide to its residents. We appreciate your feedback and know our team will be delighted to have received this review. We look forward to sharing it with them.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this home highly enough. The staff are amazing, friendly, helpful and they all do an excellent job of caring for everyone. My husband was very ill when he arrived here and was bed-bound, non-verbal and could do nothing for himself. The staff at Tanglewood Nursing Home treated him with
dignity, respect and compassion. They were kind and considerate to all the family and made us feel welcome at all times. Nothing was too much trouble. The manager is kind and approachable, leading a great team. Tanglewood felt like a 'home' in the true sense of the word. Even the gardens are kept to a beautiful standard. It's a difficult decision to make when one's loved one needs care, but I'm so pleased my husband was able to spend his last few months in Tanglewood.

Reply from Alicia Bradon, Marketing and Communications Manager at Tanglewood Nursing Home

Thank you so much for taking the time to write such a wonderful review. Your feedback means so much to us. We cant wait to share your review with the team.


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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Tanglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.757 for Tanglewood Nursing Home is calculated as follows: ( (235 Excellents x 5) + (64 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 304 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tanglewood Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Alice

Alice O'Hare

Job Title: Home Manager

Joined: 2025

I am excited to be starting my journey with Tanglewood to continue to progress and develop in a career that I love.
Personal experiences led me to switch from retail management to pursuing a career in care. I started my journey as a support worker in 2016. My main goal was to repay the care and kindness of the people involved in my own families care and rehabilitation. I have a wealth of knowledge from working in various different settings, in varied roles with different client groups. I have been lucky to have worked with fabulous managers who have helped me develop, grow and achieve my ambitions so far.
I am committed and passionate about providing a safe, welcoming and happy home for the people that live, visit and work at the service. Prioritizing the physical, emotional and social needs of our residents and staff.
I have self-funded my own learning and have completed The Certificate of Higher Education in Adult Health and Social Care and gained a Level 5 qualification in Leadership and Management for Adult Care. I am keen to work towards level 6 and 7 qualifications in the future.
My proudest achievement has been being nominated for the Care Home Registered Manager Award for the Lincolnshire Care Awards two years running by the staff and residents at my previous service. I won the award in March 2024 and remain dedicated and proud of the work I do to make a real difference to people’s lives.
In my personal life I love animals and enjoy reading, learning, theatre, spending time with my family and walking. I am a proud Mum, Daughter and Wife. My family are very supportive, which enables me to have a calm and positive approach and dedicate myself to the work I do to enhance people’s lives.


Alyson

Alyson Wilson

Job Title: Home Administrator

Joined: 2021

"I joined the team at Tanglewood in December 2021 . My background was 26 years in the hospitality sector. I wanted to do something new, with better work life balance. I have found this along with a great sense of belonging and enjoy coming to work every day.."


Jessy

Jessy Romy

Job Title: Deputy Manager

Joined: 2008

“I have worked at Tanglewood for over 12 years. I started as a Senior Care Assistant and worked my way up to Deputy Manager. I love working at Tanglewood, we have a fantastic team, and the residents are wonderful, every day is a pleasure to be here.”


Kelly

Kelly Sharpe

Job Title: Senior Care Assistant

Joined: 2018

"I have worked in care since 2016 and wouldn't do anything else. I enjoy my role as Senior Care Assistant at Tanglewood and am proud that I am now also a qualified Nursing Assistant; I achieved my qualification at Tanglewood. My work is rewarding and means I meet the most amazing people. Our residents make coming to work a genuine pleasure and every day brings something new."


Elle

Elle Barnes

Job Title: Senior Care Assistant

Joined: 2020

"I am a Senior Care Assistant at Tanglewood, Horncastle"


Angela

Angela Clark

Job Title: Domestic Supervisor

Joined: 2017

"Making sure the home is clean and well presented for residents makes me proud of the job we do. I love working at home and being part of a team who genuinely cares about residents and the environment. Tanglewood Care Home is a great home."


Frequently Asked Questions about Tanglewood Nursing Home

What types of Care is Tanglewood Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tanglewood Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Tanglewood Nursing Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Tanglewood Nursing Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access & Television point in own room are some of the Facilities & Services.

How far is Tanglewood Nursing Home to the centre of Horncastle?

0.4 mile(s) as the crow flies, distance by road may be significantly further.