White Gables Care Home

Lincoln Road, Skellingthorpe, Lincoln LN6 5SA
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8.8 65 Reviews
  • White Gables Care Home, Lincoln
White Gables Care Home in Skellingthorpe supports people with care needs in a welcoming home.

Highly qualified staff give people the care and attention they need while respecting their wishes.

A wide range of stimulating activities to suit reseidents' interests are planned at the care home.

Healthy balanced meals are prepared for residents to enjoy.

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Care Provided by White Gables Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Palliative Care

Good to Know

  • Person in charge
  • Jeanette Spencer (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for White Gables Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,300
    • Self-Funded Nursing Care £1,200 – £1,300
    • Self-Funded Nursing Dementia Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,300
    • RESPITE Self-Funded Nursing Care £1,200 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,300
  • (these prices are only a guideline, please contact White Gables Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

White Gables Care Home Reviews (65)

Total of 65, showing 21-40
8.8

White Gables Care Home has a Review Score of 8.8 (8.847) out of 10, based on 8 reviews in the last 2 years. Over all time White Gables Care Home has 65 reviews.

Overall Experience

  • 51
  • 13
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  • 1
  • 0

Date Published

65
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Review from J R (Daughter of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at the home are very friendly and nothing is too much trouble for them.

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Review from K F (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here since July 2019. The care he receives is amazing. The team of staff are always very friendly and very caring and always encourage dad to eat and drink even though sometimes he can be difficult.

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Review from R T (Son of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A first-rate home. We feel so lucky to have dad here. The staff are great. Dad is so well looked after and nothing is too much trouble. 10/10

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Review from Pauline R (Wife of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in White Gables for 5 months prior to his passing away. The staff were amazing and words cannot express how grateful myself and our family were for the wonderful care he received. Nothing was too much trouble and he was always dressed in his own clothes. The home is bright and clean and
his room had lovely touches that made him feel at home. I have seen other care homes in the area but White Gables must surely be the best.

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Review from Janet O (Wife of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was looked after so well, we could not ask for more. He passed away on the second of September and the girls and the manager could not do enough for us.
All his family were so happy with White Gables, they said I could not have found anywhere better for him.

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Review from Peter L (Husband of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and caring. My wife had formed quite a few friendships since she has been a resident. Though some of the night staff need to be a little more compassionate.

Reply from Clare Sheehan, Graduate Trainee Operations Manager at White Gables Care Home

Thank you for your review, we value your feedback as this helps us to improve our service where required. Your positive comments regarding our staff team are very much appreciated. We know they work hard to deliver kind care to all our Residents. We will liaise with our night staff to ensure that they too continue to strive to deliver the expected standard of care.


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Review from Lindon S (Son-in-law of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was happy, content and the staff demonstrated that he was particularly in various activities.
I have visited a number of care homes and this is by far the best.

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Review from Nicky W (Daughter of Resident) published on 3 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at many care homes for my father and it was a real eye-opener! But I struck gold when we decided on White Gables. The home is warm friendly and the staff are fantastic, always cheery. The food is plentiful and looks lovely. His room always clean and tidy. They keep me updated and he is not
the easiest of clients to care for but they do a fantastic job. Even one of the girls nipped out in her lunch break to fetch him his favourite drink from the local shop. So 5 stars to all the staff.

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Review from Valerie R (Friend of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident with you for almost a year. I visit weekly and am always impressed by the care, concern from the staff to residents. A very hard and heartwrenching job but so well worth it. Unable to comment on all questions as only a friend.

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Review from Carol G (Partner of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family member is well looked after, such lovely and friendly staff. They make our family feel really welcome when we go to the care home.

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Review from Lisa S (Friend of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well care home. The care and dignity shown and compassion has been fantastic. Interaction is good and the staff can't do enough. The patients benefit from seeing pets that are allowed in too. Can't recommend enough.

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Review from Julie C (Daughter of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly care home. Well presented, decorated and clean 95% of the staff are friendly and chatty and eager to help if they can. Only negative at the moment is dirty washing isn't cleaned and often wet and dirty washing left in the room for 2-4 days.

Reply from Clare Sheehan, Careline Advisor at White Gables Care Home

Thank you for your review, we value all feedback as this helps us to improve our home where required. The Home Manager has liaised with you regarding your concerns around some housekeeping issues. This has been followed up in the daily and handover meetings and all staff have been advised that this gentleman’s laundry basket must be emptied throughout the day. The Home and Deputy Manager and the Nursing Assistants will be monitoring this to ensure compliance. We are very sorry you have had cause for concern – the health, happiness and wellbeing of all our Residents is of paramount importance to us.


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Review from M M (Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is very nice here. Food is good. Staff are very nice.

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Review from G C (Husband of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife was brought in I have found the staff to be friendly and helpful. They are really good with my wife, who has dementia and they treat her with respect and dignity. I am always made to feel welcome when I visit with the rest of my family - we are always offered a brew which is really good.
Iw ould have no hesitation recommending White Gables Care home.

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Review from Nicola S (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home in every way: clean, welcoming, good nutritious food, but most of all, the kindest most caring care staff you could hope for. My Father is very content ar White Gables and refers to is as "home". Special mention to all staff and for taking Dad out for the afternoon. Exceptional.
Thank you all.

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Review from L C (Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Even though it took my mum a little time to settle last year, she has now, and overall has a really good relationship with the staff and carers.

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Review from Jo L (Daughter of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly caring staff who are always happy to answer questions.

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Review from Doris T (Wife of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is quite happy here. He is well looked after by the excellent nursing staff and carers. I have no complaints.

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Review from Trevor P (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was very ill and passed away in White Gables. The care was very, very good. I couldn't fault them. I would highly recommend.

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Review from Lynda M (Wife of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very clean and welcoming home. Well managed by all staff and residents are well looked after in every aspect.

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Current Review Score: 8.8 (8.847)

Overview of Review Score

The Review Score of 8.8 (8.847) out of 10 for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.511 for White Gables Care Home is calculated as follows: ( (63 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 88 Ratings = 4.511

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.336 Points relating to the number of positive Reviews for White Gables Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 7 Positive Reviews ÷ 11 = 0.636

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

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Rachael Fogg

Job Title: Deputy Manager

Joined: 2016

Rachael has worked at White Gables for 8 years starting as a carer then steadily progressing to senior and Nursing Assistant then eventually to Deputy Manager.


Rachael is passionate about residents' well-being and enjoys her role on the floor and as deputy.