White Gables Care Home

Lincoln Road, Skellingthorpe, Lincoln LN6 5SA
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8.8 65 Reviews
  • White Gables Care Home, Lincoln
White Gables Care Home in Skellingthorpe supports people with care needs in a welcoming home.

Highly qualified staff give people the care and attention they need while respecting their wishes.

A wide range of stimulating activities to suit reseidents' interests are planned at the care home.

Healthy balanced meals are prepared for residents to enjoy.

Care Provided by White Gables Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Palliative Care

Good to Know

  • Person in charge
  • Jeanette Spencer (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (55)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for White Gables Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,300
    • Self-Funded Nursing Care £1,200 – £1,300
    • Self-Funded Nursing Dementia Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Care £1,200 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,300
    • RESPITE Self-Funded Nursing Care £1,200 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,300
  • (these prices are only a guideline, please contact White Gables Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 65, showing 41-60
8.8

White Gables Care Home has a Review Score of 8.8 (8.847) out of 10, based on 8 reviews in the last 2 years. Over all time White Gables Care Home has 65 reviews.

Overall Experience

  • 51
  • 13
  • 0
  • 1
  • 0

Date Published

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Overall Experience  Overall Experience 4.0 out of 5

I have always been very satisfied with the care which my Mum receives. I always find the staff helpful and approachable and if I do have any issues I wish to discuss there is always someone available to speak to. My Mum has issues with refusing food and drink and I find everyone always does their best
to encourage her as much as they can.

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Overall Experience  Overall Experience 5.0 out of 5

I spent a very pleasant few hours in the newly furnished lounge to celebrate the opening of the area. Excellent entertainment enjoyed by the residents and visitors together with a light buffet and drinks.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came into White Gables after being discharged from hospital. She had vascular dementia and Alzheimers so wasn't able to do much but the staff here were wonderful with her and treated her with respect and care. She was only here 6 days before she passed away but they made her very comfortable
and were very caring.


The home is very clean and doesn't have the smell that some homes have.


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Overall Experience  Overall Experience 4.0 out of 5

My experience of White Gables Care Home in the past 6 months since my wife became a resident, is that adequate staff are available and experienced to deal with the many different requirements of residents with respect and dignity. I have not had occasion to make any complaint but only request to enquire
about my wife's condition and ongoing care has been met satisfactorily.

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Overall Experience  Overall Experience 5.0 out of 5

During the month of June, Dad had a fall and unfortunately had to go to A&E due to having banged his head. Although he was lucky enough to be back in the care home by lunch time, it made us realise even more how grateful we are to all the staff for looking after him so well.

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Overall Experience  Overall Experience 5.0 out of 5

Our mum was privileged to be with you only a few weeks before she died. We were very impressed with your home. The professionalism of all the staff, how smart they looked, how friendly they were. How accommodating to our needs. We wished we had known about you much earlier.

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Overall Experience  Overall Experience 5.0 out of 5

My dad had been in three care homes before finding White Gables. He was treated really badly in the past and it was extremely important that I found a caring care home for him. I asked around and got varying reviews but I have to say that White Gables was excellent. The decor is not fancy but the staff
were cheerful and very caring and kind. Sometimes things did go wrong but, in my opinion, it's the way things were handled and sorted out that mattered and White Gables were helpful and did their best. My dad sadly passed away but I feel his end of life care was excellent and compassionate. I would, and have, recommended White Gables as an excellent care home.


Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff from the management side, nurses, carers, catering and cleaning are all very kind and caring. Nothing is too much trouble. I am confident that my Mum could not get any better care than she is getting in what at times must be very difficult circumstances. I feel very lucky that my Mum is
in White Gables Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is being cared for wonderfully here. His personal care is brilliant, such a contrast to his previous experience of care home life.

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Overall Experience  Overall Experience 5.0 out of 5

Dad had been in White Gables Care Home for 18 months ago and his care has been superb. He is happy, settled and well looked after. As his close family, we appreciate being kept up to date with his health and care plan. Inclusion in all decisions regarding his care is always welcome. Thank you from all
the family.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care from all staff. Good food, clean rooms. Staff made family members feel welcome. Nothing is too much trouble. Fabulous place.

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Overall Experience  Overall Experience 4.0 out of 5

Mum's overall condition has improved so much since we moved her to Skellingthorpe. The care is so well suited to dementia sufferers and we have found staff kind and attentive to the family as well as residents. Mum's personal hygiene has improved dramatically and White Gables is very clean and uplifting.
There are lots of things going on to help prevent boredom and depression. Rooms are very pleasant and outside areas.

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Overall Experience  Overall Experience 5.0 out of 5

Always had a good experience here. The care workers are always friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Day Care: Excellent care for residents and also most of the staff are caring of families of the residents and are made very welcome.
Night Care: Satisfactory could do with more than sitting in front of the T.V.
Laundry Service needs to improve (maybe night staff could help with ironing).
Domestic
Service: Excellent home, is always very clean and smells fresh and looks clean and homely.
Activities could do with a little more action for residents.

Reply from HC-One, Careline Team at White Gables Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
It is the aim of all White Gables staff to ensure that a high standard of care is given, regardless of the time of day, the Home Manager makes regular night checks at various times of the night and receives feedback from visitors in the home during out of hour’s periods. The Home Manager, along with the Nurses in charge at night will ensure that all staff are undertaking their job role professionally and that the care of the Residents is delivered appropriately and in line with company policies and expectations. Night staff are responsible for ensuring that bedding, towels etc. are washed and ready for use during the night, ironing is the responsibility of the laundry staff.
The activities coordinators provide a mix of activities consisting of highly visible group activities which are programmed together with less visible 1-1 activities for residents who are unable to participate in group events. The activities staff are always open to suggestions from relatives and residents for activities that may offer different challenges to an individual.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.


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Overall Experience  Overall Experience 5.0 out of 5

A very good nursing home everybody is always welcome and made to feel part of the home environment, residents and visitors. Day to day personal care is 100%. The care home White Gables could do with some updating other than that an excellent provider.

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Overall Experience  Overall Experience 5.0 out of 5

Whites Gables is a comfortable and caring environment. The rural setting provides a relaxed atmosphere and the staff are considerate and welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

We were invited to join them for a tea party in celebration of the Queen's birthday. It was lovely, residents and staff having a lovely tome, singing, clapping and eating cake, especially seeing my nana having a great time with her grandchildren and great-grandchildren.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has always been treated kindly and with dignity. I never announce my visits and have always found her to be clean, comfortable and her needs well catered for. I would recommend this home to anyone who wants their relative to live the best life they can in the circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

I enjoy my time here and feel as if the staff really do want to help and value my company.

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Overall Experience  Overall Experience 5.0 out of 5

Marvellous, can't fault it, the staff are lovely, very kind, my room is beautiful nothing is to much trouble.

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Current Review Score: 8.8 (8.847)

Overview of Review Score

The Review Score of 8.8 (8.847) out of 10 for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.511 for White Gables Care Home is calculated as follows: ( (63 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 88 Ratings = 4.511

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.336 Points relating to the number of positive Reviews for White Gables Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 7 Positive Reviews ÷ 11 = 0.636

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

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Rachael Fogg

Job Title: Deputy Manager

Joined: 2016

Rachael has worked at White Gables for 8 years starting as a carer then steadily progressing to senior and Nursing Assistant then eventually to Deputy Manager.


Rachael is passionate about residents' well-being and enjoys her role on the floor and as deputy.