The home warmly welcome family, friends, and loved ones to visit residents at White Gables. Maintaining strong connections is essential to the wellbeing of those in their care.
Open Visiting: Daily from 09:00 AM to 6:00 PM
No booking is required for general visits.
If a resident is unwell, receiving end-of-life care, or under infection control measures, please call ahead so the team can support your visit safely.
🧼 Infection Control
Hand sanitiser is available at the entrance – please use it on arrival and departure.
Visitors are asked not to attend if they are feeling unwell or have any symptoms of infection (e.g. cold, flu, diarrhoea).
🪑 Where You Can Visit
Visits can take place in residents’ rooms, communal lounges, or the garden (weather permitting).
The team encourage meaningful interaction – bringing photos, music, or small treats is welcome!
🧒 Children and Pets
Children are very welcome under adult supervision.
Well-behaved pets may visit by prior arrangement with management.
🔐 Security
Please sign in and out at reception on arrival and departure.
The front door is monitored for safety; a member of staff will assist with entry and exit.
If you have any questions or special requests, please contact the home directly – they are happy to support personalised visits.
The home aim to make visiting your loved ones as easy and stress-free as possible, including parking.
🅿️ On-site Parking
Limited free parking is available on-site for visitors.
Spaces are offered on a first-come, first-served basis.
Please park considerately to allow access for ambulances, deliveries, and emergency vehicles.
If you have mobility needs or require special assistance with parking, please contact the home in advance and they’ll be happy to help.
White Gables Care Home has a Review Score of 9.1 (9.067) out of 10, based on 9 reviews in the last 2 years. Over all time White Gables Care Home has 66 reviews.
Review from Diane C (Resident) published on 16 March 2016
Submitted via Postal Card •
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Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Value for Money
Review from Eric S (Nephew of Resident) published on 23 February 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Value for Money
Review from E L (Daughter of Resident) published on 27 January 2016
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Cleanliness
Treated with Dignity
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Review from Angela (Daughter of Resident) published on 20 January 2016
Submitted via Website •
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Treated with Dignity
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Review from Kathryn B (Daughter of Resident) published on 13 January 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from M C (Nephew of Resident) published on 25 November 2015
Submitted via Postal Card •
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Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.1 (9.067) out of 10 for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.540 for White Gables Care Home is calculated as follows: ( (72 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 100 Ratings = 4.54
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.527 Points relating to the number of positive Reviews for White Gables Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 8 Positive Reviews ÷ 11 = 0.727
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Deputy Manager
Joined: 2016
Rachael has worked at White Gables for 8 years starting as a carer then steadily progressing to senior and Nursing Assistant then eventually to Deputy Manager.
Rachael is passionate about residents' well-being and enjoys her role on the floor and as deputy.