Willoughby Grange Care Home

Willoughby Road, Boston PE21 9EG
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8.3 44 Reviews
  • Willoughby Grange Care Home, Boston

Care Provided by Willoughby Grange Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Pristine Care Consortium Ltd
  • Person in charge
  • Henrietta Encarnacion (Manager)
  • Admission Criteria
    • All admissions assessed for suitability and capability of the service to meet individualised needs of our service users
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Willoughby Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,034 – £1,094
    • Self-Funded Residential Dementia Care £1,034 – £1,094
    • Self-Funded Nursing Care £1,034 – £1,094
    • Self-Funded Nursing Dementia Care £1,034 – £1,094
    • RESPITE Self-Funded Residential Care £1,034 – £1,094
    • RESPITE Self-Funded Residential Dementia Care £1,032 – £1,094
    • RESPITE Self-Funded Nursing Care £1,034 – £1,094
    • RESPITE Self-Funded Nursing Dementia Care £1,034 – £1,094
  • Fees can vary from the dependency profile of the individual.


  • (these prices are only a guideline, please contact Willoughby Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visit is encouraged with no restrictions in place.


  • Parking
  • Parking is available but limited.


Willoughby Grange Care Home Reviews (44)

Total of 44, showing 41-44
8.3

Willoughby Grange Care Home has a Review Score of 8.3 (8.311) out of 10, based on 3 reviews in the last 2 years. Over all time Willoughby Grange Care Home has 44 reviews.

Overall Experience

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Date Published

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41
Overall Experience  Overall Experience 5.0 out of 5

I was overwhelmed when I first walked into Willoughby Grange. The staff are very friendly. Keeping me informed of all things, mum's room is very clean and warm.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Willoughby Grange Care Home

Thank you, Fiona, for your comments about your recent experience at Willoughby Grange Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for three weeks and all the staff are extremely helpful and friendly to mum and myself and very caring.

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Overall Experience  Overall Experience 5.0 out of 5

Mom came to Willoughby Grange the summer of 2016.
The care and attention she has received has been excellent.
This home has a group of well trained and caring staff.
My dad visits multiple times per week and is always greeted and shown a personal touch.
We are very very happy with Willoughby Grange
Care Home facility.
Thank you for all you do for all the patients.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very helpful and kind, they look after our friend very well.

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Current Review Score: 8.3 (8.311)

Overview of Review Score

The Review Score of 8.3 (8.311) out of 10 for Willoughby Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.676 for Willoughby Grange Care Home is calculated as follows: ( (23 Excellents x 5) + (11 Goods x 4) ) ÷ 34 Ratings = 4.676

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.635 Points relating to the number of positive Reviews for Willoughby Grange Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 3 Positive Reviews ÷ 7.8 = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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