Brockfield House Nursing Home

Villa Lane, Stanwick, Wellingborough NN9 6QQ
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9.6 19 Reviews
  • Brockfield House Nursing Home, Wellingborough
Brockfield House is owned by A G E Nursing Homes Ltd, a independent family owned care home provider drawing on 40 years of experience to provide quality care.

The home is situated in a village location and provides a homely environment for people with a range of needs including dementia, mental health and nursing care.
The professional and trained staff are dedicated carers who promote independence and personal choice.

Facilities include: 45 single rooms many with en suite facilities; communal lounges catering for both social activities as well as quiet reflection and a private courtyard garden.

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Care Provided by Brockfield House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.

Good to Know

  • Person in charge
  • Kath Tillbrook (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Brockfield House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free car park on-site


Brockfield House Nursing Home Reviews (19)

9.6

Brockfield House Nursing Home has a Review Score of 9.6 (9.605) out of 10, based on 8 reviews in the last 2 years. Over all time Brockfield House Nursing Home has 19 reviews.

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Review from T C (Son of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Brockfield House in April 2023. The care he has received from a dedicated and professional team has been excellent. Communication with the team at Brockfield is very good and they always have time to speak with me when I call to see how Dad is. When there has been an issue with Dad’s
health they have immediately contacted me to provide an update. When you enter Brockfield you notice how clean and welcoming it is and the food is very appetising.
I would like to say thank you to all the Brockfield team for the excellent care my dad receives.

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Review from Lee B (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home, fabulous staff! Our mum moved into Brockfield House in October 2023. She receives exceptional care and is settled and content. All the staff are very professional, approachable and friendly. They are dedicated and work so well as a team. We feel the staff provide great care tailored
to the needs of the individual. The home is always spotlessly clean and the food looks delicious! Activities are varied, interesting and good fun. There is always a warm welcome at Brockfield House when we visit and communication is excellent. A big 'thank you' to everyone at Brockfield House for all that you do.

Reply from Ashley Phillips, Administrator at Brockfield House Nursing Home

Thank you Lee for your kind words. We are glad you are happy with the service Brockfield House provides to your mum.


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Review from Tom S (Nephew of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was transferred a year ago after a very challenging hospital admission. She settled amazingly well, the team at Brockfield House have become like family to her and have gone above and beyond in supporting her.

Reply from Ashley Phillips, Administrator at Brockfield House Nursing Home

Thank you for your kind words. We are glad to hear you feel this way. Your aunt has settled in great.


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Review from S A (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father started living at Brockfield House Nursing Home in August. He has had a hard time adjusting and has had some very difficult times.
The staff have been amazing. They have treated Dad with the utmost care and respect and have always involved him in activities wherever possible.
The office
staff and nurses have always managed to convey any problems or difficulties with me. The communication is very good. I’m given time to speak to staff when needed.

Reply from Ashley Phillips, Administrator at Brockfield House Nursing Home

Thank you for your kind words. We are glad you are happy with the home.


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Review from Judith E (Sister-in-law of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been in Brockfield House Nursing Home for nearly three years and suffers with advanced Alzheimer's disease. Since being in Brockfield House, she eats well, has put on some weight and is always clean, which was not the case in the previous home where they struggled to manage her
needs and behaviour.
There are lots of activities for the residents, from football matches, if it's FA/World Cup, tennis, when Wimbledon is on, and at the moment, they're doing the garden. There's a fake tree in the lounge which is decorated appropriately, with the residents' help, for Christmas, Valentine's Day, Easter etc.
The staff are a credit to the home, from the carers to the nurses and admin and management. They are always pleasant, caring and understanding. We, as a family, really feel that the staff care about the residents; it's not just a job to them. This is lovely for the residents and makes it so much easier for the families knowing that the residents are so well cared for.

Reply from Ashley Phillips, Administrator at Brockfield House Nursing Home

Thank you, Judith, for your kind words. We are happy to hear you are pleased with the home.


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Review from Stephen H (Husband of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the nursing home for nearly a year now and I can say the care she has been given is first-class. I visit the nursing home every day to see my wife and see how caring the staff are to all patients.

Reply from Ashley Phillips, Deputy Manager at Brockfield House Nursing Home

Hi, thank you for you for your kind words.


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Review from Sandie M (Wife of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say the staff are lovely and caring my husband is very well looked after always clean and happy. I couldn’t wish for a better home and I’m very grateful for all the love and attention that they give to my husband thank you.

Reply from Ashley Phillips, Administrator at Brockfield House Nursing Home

Thank you for your kind words. We are very happy that you are happy with the home.


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Review from D S (Wife of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband sadly has Dementia and we made the difficult decision to get him placement in a nursing home.
Brockfield House is amazing. The staff manager and receptionist are approachable and nothing is too much trouble, especially as we navigate through meetings with CHC and Social Services. My husband
is happy and settled in a lovely bright environment and we know that he is safe.

Reply from Ashley Phillips, Deputy Manager at Brockfield House Nursing Home

Thank you, for your kind words. We are glad you are able to approach the staff and happy that you know your husband is safe within the home.


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Review from Jean S (Wife of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about this care home was first class, the staff, the manager. Everyone was very friendly and cheerful. My husband was well looked after. The only reason we moved him, was the distance we had to travel to visit him. Thank you, everyone, you've done a grand job.

Reply from Ashley Phillips, Administrator at Brockfield House Nursing Home

Thank you so much for your kind words Jean. It was a pleasure looking after your husband. He will be missed.


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Review from L L (Daughter of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mum has been at Brockfield House I have been very happy with the staff from the management to the carers. My mum seems very settled and happy.

Reply from Julie Trott, Administrator at Brockfield House Nursing Home

Thank you so much for your kind words I will pass them on to the whole team.


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Review from Brenda B (Wife of Resident) published on 12 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband sadly passed away 4th June 2021 after spending 3years at Brockfields I can not thank the staff enough for the love care and support given to my husband and myself over this time.
It is home from home. Staff work very hard at creating a very homely atmosphere.
It has been a very difficult
time these last 18months for all but the dedication given by the staff at this time was unbelievable.
We were so pleased at finding this special care home.
We will never forget all the love shared by all.

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Review from R P (Son of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been very well looked after during his stay. The staff have been excellent in their communication with the family and his day to day care. Very patient and knowledgable. Kind and thorough.

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Review from Tracy R (Daughter of Resident) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Brockfield when our father, with advancing Alzheimers, became too much for his previous care home.


Although it was difficult at first to adjust to the more challenging residents, Dad was always treated with dignity, patience and respect. The staff were well trained to deal with all situations.

There was a constant core of care staff and nurses which is a huge help in the delivery of specific care to individuals. Agency staff were only brought in if absolutely necessary.


It was important for us to know he was being well cared for and was settled as we both lived some distance away. On the occasions we were able to visit we always found him well dressed, well fed and as happy as he could be. He loved the musical entertainment and they made a real effort for his 90th which will always be a happy memory as it was the last time I saw him. He passed away a few months later at the home and his end of life care was extremely good.


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Review from Kimberley H (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff provide a loving and caring experience for residents, which is not always easy given the challenges they sometimes face (all stages of dementia).


Effort in recent year has been put in place to brighten the surroundings and garden although better use of some areas could be made, given staffing

ratios are ok - again more consistent staffing has been secured in past year.


It's about people, so the staff make it and they are once again led by a strong manager.


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Review from Barbara G (Wife of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia with sundry medical problems.
On arrival at the home, he was welcomed as were myself and the family.
The staff call their residents their family and treat them as such, taking care to find out all their likes and dislikes.
He is very happy there.
As am I to have peace of
mind.

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Review from Susan W (Wife of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident six months now and I am more than happy with the care he receives. Three other homes would not accept my husband due to his behaviour, but the excellent care of the staff at Brockfield House have ensured he has settled in well.


The very low use of agency staff means

that residents are familiar with all their carers, who are very hard working, compassionate and show genuine care for the residents. My husband is kept clean and tidy and enjoys the home cooked food and entertainments. Relatives are welcome to visit anytime.

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Review from Caroline M (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident here for over 5 years. During this time, any concerns I have raised have been dealt with efficiently and quickly. Visiting is encouraged at any time and relatives are regularly invited to participate in activities at the home. Residents are well fed and cared for and when you
walk into the main lounge, it is always a nice atmosphere with plenty going on. There has been a programme of ongoing improvement at the home and considerable thought has been given to making the home a pleasant place for residents to interact. Relatively low staff turnover adds to the welcoming nature of the home.

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Review from Alison M (Daughter of Resident) published on 25 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We consider ourselves lucky to have found Brockfield House. The care, compassion, and kindness shown to both residents and families are genuine and appreciated. They have every aspect covered, the residents are all safe, cared for and treated with dignity and respect. There are activities for those
able to take part and entertainment companies come in and play music, it's lovely to see everyone clapping and dancing. We really struggled to find a care home that managed dads challenging behaviour, but the staff at Brockfield House were confident and made dad's problems seem minor. Absolutely amazing, we felt happy to leave dad in their care and it took away our worries about his safely etc. 10/10 for everything. I hope they all feel proud of their hard work. It's more than just a job to all the staff, they are true angels. Thank you all so much.

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Review from Connie V (Daughter of Resident) published on 10 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Brockfield early in 2017 with advanced dementia aged 94 having been in hospital for some months. Sadly she had very complex needs and passed away several weeks later but the care and compassion shown to her whilst she was there surpassed my expectations. The home was run efficiently
and professionally with lots of activities available for the residents and a cheery atmosphere. The staff were very friendly and looked after the relatives as well as the residents!

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Brockfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Brockfield House Nursing Home is calculated as follows: ( (87 Excellents x 5) + (8 Goods x 4) ) ÷ 95 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.689 Points relating to the number of positive Reviews for Brockfield House Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 8 Positive Reviews ÷ 9 = 0.889

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Brockfield House Nursing Home

What types of Care is Brockfield House Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brockfield House Nursing Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Brockfield House Nursing Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Brockfield House Nursing Home to the centre of Wellingborough?

5.7 mile(s) as the crow flies, distance by road may be significantly further.