Cheaney Court Care Home

Harrington Road, Desborough, Kettering NN14 2NH
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9.8 103 Reviews
  • Cheaney Court Care Home, Kettering
Cheaney Court Care Home specialises in dementia care, having been purpose-built to enable a comfortable and relaxing lifestyle, as well as being an ideal environment in which care workers can achieve best standards.

Residents can choose from numerous interests and activities, enjoy homely lounge and dining areas, as well as their own reminiscence room and sensory garden.

All care packages are individually tailored, taking on board each client's taste and preference.

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Care Provided by Cheaney Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kathryn Smith (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Cheaney Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,050
    • Self-Funded Nursing Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Nursing Care from £1,150
  • (these prices are only a guideline, please contact Cheaney Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Cheaney Court Care Home Reviews (103)

Total of 103, showing 21-40
9.8

Cheaney Court Care Home has a Review Score of 9.8 (9.790) out of 10, based on 32 reviews in the last 2 years. Over all time Cheaney Court Care Home has 103 reviews.

Overall Experience

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  • 26
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Date Published

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Review from Philippa B (Daughter of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's stay lasted for two and a half years. Throughout this time, I have nothing but praise for her care in all areas. I was also made to feel welcome, comfortable and included. It was more like a family home than a care home. In the day that my mother passed away, Cheaney Court went above and
beyond in their care and support of my mother, my sister and me. We could not have wished for more.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Your words truly touch us. It was our pleasure to care for your mother, and I will pass your kind words to the home team.
Kind regards.


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Review from Linda B (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has lived at Cheaney Court for the past two years and the care and consideration shown by the staff is always outstanding. This has been especially so for the past few months, when the funding for my dad's care was reviewed. The reassurances and kindness of the management was truly appreciated,
at a time when things felt very uncertain and fragile. Dad is now a permanent resident at Cheaney Court and I am so relieved that he will be cared for by dedicated and thoughtful people who always go the extra mile. As a family, we are agreed that we have been very lucky to find such a special place for Dad and that we can always be secure in the knowledge that he is being cared for excellently. Thank you!

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.


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Review from Patricia C (Resident) assisted by family/friend published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased, excellent staff and management.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Many thanks for your review. Your positive comments will be passed to our team.


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Review from J S (Friend of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited residents in Cheaney Court for over fifteen years. These have been long-term residents or just those who have needed respire care. The home is always clean, rarely a smell detectable (except home cooked food). Staff welcoming and cheerful. Residents are clean - clothes well laundered.
It's noisy in the day rooms - but that's usually the nature of the residents. Some friends have died there and their needs - personal, clinical and pastoral - have been met by the vigilant and ever-caring staff.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.


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Review from Christopher B (Son-in-law of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my own health problems, I have only been able to visit my mother-in-law several times recently. However, I find the staff eager to greet and help. I would have been happy for my late mother to have ended her years at Cheaney Court.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.


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Review from Alison R (Daughter of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Cheaney Court now for a year. The whole family are extremely happy with his care. Staff and residents are happy and friendly - a real homely feel. So lucky we found you!

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you so much for your kind words; it is our pleasure to provide the very best care for all of our residents.


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Review from David F (Husband of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided for my wife. In fact, I would say it is excellent. I am always made welcome. There is only one thing wrong, and that is she isn't at home with me. But, I am happy she is very well cared for at Cheaney Court.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you so much for your kind words; it is our pleasure to provide the very best care for all of our residents.


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Review from Lynn H (Friend of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a pleasure to visit our wonderful friend as the staff treat us very well.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you so much for your kind words; it is our pleasure! Kind regards.


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Review from Robert W (Husband of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident since September. For all that time, she has been well cared for. I think it would be difficult to find better.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.


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Review from Mary S (Daughter-in-law of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We got married on 06/05/2023, Saturday. During our comfort break, we wanted photographers with Mum and Dad who live at this care home. The staff were brilliant, they put up decorations outside and dressed Mum and Dad up in the special clothes that we provided for the day. They brought Mum and Dad outside
when in the wedding car and absolutely made our day. They were all fantastic to help us.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team. Congratulations on your recent wedding.


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Review from Carol R (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Cheaney Court Care Home, three weeks ago, after spending five weeks in hospital. From the first moment she arrived, everyone was smiling and so very welcoming. She has settled in extremely well, due to the incredible staff, more than we could ever have hoped for. The staff go above and
beyond in all they do.
Mum is gaining weight and joining in with many of the activities, due to the encouragement and care shown to her. We would thoroughly recommend this wonderful care home.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.


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Review from R E (Brother of Resident) published on 20 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried when my brother needed to go into a nursing home and how he would settle but everything has gone so well. All of the staff are caring and go the extra mile. The home has such a warm and friendly atmosphere. The manager is so helpful and always welcomes me with a smile. Fantastic home.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

It is a pleasure to care for your brother and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.


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Review from Alexandra B (Daughter of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, homely environment. The staff are very understanding of my mother's needs. There are always lots of activities for residents to be involved in. Very clean home. My mother seems very happy and is very well cared for.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards.


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Review from L G (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff gave excellent care to Mum, her health improved, and they encouraged her to try socialising and interacting. The laundry service was efficient and the meals were well-cooked. The staff were friendly, considerate and helpful. The family were pleased to see the improvement in my mum during
her stay.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
Rahi.


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Review from W F (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum received respite care at Cheaney Court Care Home for three weeks. The staff couldn't have been more kind and caring towards my mum. All the staff worked really hard, including the nurses, care assistants and management, with real team effort. Also, my mum enjoyed the food. Thank you for everything.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for sharing your thoughts with us. We are happy to know that your mum is satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi.


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Review from Richard B (Son of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum sadly passed away having been cared for in Cheney Court for some time. Having been through other homes and viewing many, we chose this one as there was a 'feel' to the place that seemed pleasant. The care and support my mum was given were second to none. She was always clean, well-dressed and
smiling and every member of staff was the ideal combination of professional, friendly and caring. My partner and I would both want to give Cheney Court nothing but praise in every aspect and for allowing mum her dignity throughout difficult times.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

I am sorry for your loss. We are pleased to know your mom was comfortable and satisfied with the care provided. Thank you for your kind words, I will pass it on to the home team.
Kind regards,
Rahi.


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Review from Julie B (Friend of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited Cheaney Court Care Home as my friend lives there. She invited me to the charity coffee morning. My friend has been there for four years, she is very happy and well cared for.
The staff are very approachable, especially the new manager.

Reply from Kathryn Smith, Home Manager at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's effort, I will pass on your comments to the team.


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Review from Kathleen S (Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, modern home with a lovely family feel. Nothing is too much trouble for the staff, everyone is made to feel welcome. From management down, everything is very well organised.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear you are at ease with us. I'll forward your warm sentiments to our home team.
Kind regards,
Rahi.


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Review from S N (Son of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well-operated and friendly care home. Good staff to resident ratios and the staff are particularly attentive. My mother had several medical issues quickly assessed and sorted - the senior nurses are excellent. I had no concerns with the setting.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for sharing your thoughts with us. We are happy to know that your mum is well cared for, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.


Kind Regards,


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Review from N C (Daughter of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheaney Court Care Home offers exceptional care to all its residents. The staff are excellent, patient, efficient, caring and considerate. The home is kept to a very high standard of cleanliness and the food provided is very good.

Reply from Rahi Joshi, Marketing Associate at Cheaney Court Care Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear you are satisfied with our person-tailored care. I'll forward your warm sentiments to our home team.
Best Regards,
Rahi.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Cheaney Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for Cheaney Court Care Home is calculated as follows: ( (305 Excellents x 5) + (72 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 381 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cheaney Court Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Estelle Johnson

Job Title: Care, Quality & Compliance Manager

Joined: 2020

Estelle has been at Cheaney Court for almost 4 years. She has a wealth of experience and is an asset to the team