Review from Stephen W (Son of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience

We had our mum at Cheaney Court for over 4 1/2 years and the care was first class. We are eternally grateful and would recommend this home to people.

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Review from B W (Resident) assisted by family/friend published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience

The staff, from the manager down, are all so kind and helpful. They are all so concerned that the resident's needs and comfort are fully met. I hope that the manager will stay for many years to come as he runs the home so well.

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Review from S P (Son of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience

My father was in Cheaney Court Care Home for 14 months. He was looked after well and always well fed, they served him good food and attended to all his needs.

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Review from Dianne P (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience

The staff look after the residents with dignity and compassion.
The building could do with some decorating and updating.

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Review from David F (Son-in-law of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience

I find Cheaney Court to be a very caring home where management, staff and residents enjoy a really good close relationship. The atmosphere is always good, everybody seems to work towards the aim of providing the best possible experience for the residents in often difficult circumstances.

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Review from Richard W (Son of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at this care home for three years to date. My mother has always been treated with dignity and respect.
The carers are always attentive, caring and professional at all times.
The care home itself is always kept very clean at all times. All in all, I am very happy with

my mother's overall care.

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Review from H W (Regular Volunteer) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience

I am invited into the home once a month to interact with the residents. I have noticed lately a real affection from all the staff towards the residents. It is beautiful to watch the home provide more than just the resident's needs but are reacting well to their emotional ones too. I have been coming

to the home for 8 years now and have always found a good level of consistency in the service they provide. The manager has always put an emphasis on activities to stimulate which shows and 'above and beyond' kind of approach.

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Review from Donald B (Son of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience

Very caring, nice and polite, people are very helpful. Clean, tidy, nothing too much trouble.

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Review from Christine C (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience

I feel my dad is well cared for, he is always clean shaven and in fresh clothes, I feel showers could be more frequent.
My main concern would be the lack of stimulation in the home. Only 1 telly works and that is around the corner. The residents all have set seats which they sit in every day there

is a TV where my dad sits but it is never on. Not many activities seem to be on either. When I visit, I seem to visit 3 or 4 residents as they don't get much company.

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Review from Susan J (Wife of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience

My husband was first in Cheaney Court Care Home in 2014 for seven months and then came home. In 2016/2017 he became very ill and needed 24/7 care again. He came back to Cheaney Court in March 2017 because it was the only place I wanted him to be because of the brilliant care and support from all the

staff. He previously received and still is receiving.

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Review from Rachel D (Daughter of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience

My father was resident at Cheaney Court Care Home from November 24th, 2016 to February 4th, 2017. During this time, he received excellent care and understanding. As a family, we also felt fully supported and informed of his needs.

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Review from E S O (Wife of Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience

My husband has been here for 5 months. As soon as we walked in we could tell it was the right place for him. It's not a 5 star hotel but a genuine friendly helpful warm place where patients and visitors are treated kindly and with respect. I can't praise them enough for all they have done for us. The

help and support they have given to me during this difficult time as been wonderful. A great place doing a great job.

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Review from Ben W (Grandson of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience

Fantastic care with fantastic staff. From the start they have been brilliant with him and with his dementia and now he is really ill, staff are genuinely concerned for him and the family. Every need he has has been met and I cannot recommend this place enough.

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Review from Stewart G (Friend of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience

Everyone made us feel very welcome. My friend decided to cut all contact at the very end and this was adhered to by staff. I haven't rated what I didn't come into contact with, we were both truck drivers and it was without saying that I was given access to see him at some strange times. The only downside

was that no one knew what time he died, we knew what time he was born but time is relative anyway. Thank you for looking after my friend when he needed you the most.

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Review from Lynette M (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience

My mum spent 8 months in Cheaney Court and her quality of life greatly improved during this time. The care given by the doctors, nurses and carers was very, very good. Families and friends were welcome at all times. The staff endeavour to help all the residents keep their individuality and encourage

interests for them. The domestic staff work hard to ensure a clean and warm environment and the catering is very good and balanced. The emphasis on Cheaney Court is 'Home'.

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Review from John P (Son of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience

A well run care home with very good staff ratio to the needs of residents. Care workers are always considerate and show dignity to all residents. Excellent information and any change to residents to family.

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Review from Tina P (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience

Nobody wants to accept that a parent needs that little bit of extra care, you feel that you have let them down. To find my mum a loving and caring place to be happy, a "home to stay" makes me and my dad and my son's happy. Thank you.

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Review from Susan T (Daughter of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience

My mother spent two and a half years at 'Cheaney Court Care Home'. She suffered from an aggressive form of dementia. The staff all greeted her on first name terms and always asked her permission to undertake any procedures. Staff were professional, caring and hard-working at all times. Management were

quick to deal with any issues. There were a couple of incidents with another resident but this was dealt with speedily and to my satisfaction. The maintenance and ground staff kept the facilities in good condition. Thank you to all at 'Cheaney Court Care Home'.

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Review from W M (Son of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience

The care home is excellent. I feel confident that my mum is being well looked after and that the carers do everything they can to make their residents comfortable and happy. The food provided is excellent and the rooms are spotless. My wife used other care homes for her mum but unfortunately they did

not come up to Cheaney Court standards.

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Review from Sue P (Daughter of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience

I found the staff very pleasing and helpful.

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Cheaney Court Care Home

Care Provided by Cheaney Court Care Home

Good to Know

Funding & Fees Guide for Cheaney Court Care Home

Facilities