Beaumont Nursing Home has a Review Score of 7.2 (7.159) out of 10, based on 3 reviews in the last 2 years. Over all time Beaumont Nursing Home has 17 reviews.
Review from Linda V (Sister of Resident) published on 12 January 2024
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Review from R C (Daughter of Resident) published on 21 November 2023
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Many thanks for your kind words. We are pleased we met with your expectations of the care of your mother. We aim to maintain our standards and continue to deliver a high standard of care.
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Review from T C (Daughter of Resident) published on 28 June 2023
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Your father was admitted on a temporary basis as a discharge to assess patient with a view to source a permanent place elsewhere. Your father could transfer only with a Zimmer frame as was the case when he was admitted to hospital due to adverse blood tests and multiple co-morbidity's. During your father's stay you made no complaints and actually requested he remain at the home.
Following his admission to hospital you made several accusations to relevant bodies alleging neglect/acts of omission. Following an investigation concerning your accusations these were found to be unsubstantiated. He was on a call bell chart, this is common practice to evidence funding. The activity co-ordinators log evidence the input he received was according with his wishes and needs. He was comfortable in his room and never once asked to go into one of our 2 lounges or conservatory.
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Review from Sally O (Daughter of Resident) published on 29 August 2022
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Many thanks for the review. We are happy to hear you are satisfied with the care given to your dad.
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Review from Benjamin D (Son of Resident) published on 24 August 2022
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Many thanks for your lovely review. We are grateful for your appreciation of the care we deliver to your mum and our other clients and will endeavour to maintain our standards. We always aim to respect individual choices and beliefs. I am glad to hear we are meeting her dietary requirements and providing it in a manner that she can maintain independence in feeding herself. I will pass your kind words on to the team.
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Review from B K (Daughter of Resident) published on 23 August 2022
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Manu thanks for your lovely review. We will endeavour to maintain our high standards in delivering care to all our clients.
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Review from Philip W (Resident) published on 23 August 2022
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Many thanks for the review. We are glad you are happy with the care Beaumont offers.
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Review from Michelle P (Daughter of Resident) published on 22 August 2022
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Many thanks for your kind words. We are grateful for your appreciation of the care we deliver to your Mum and our other clients and will endeavour to maintain our standards. I will pass your kind words on to the team.
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Review from Gary S (Son of Resident) published on 21 August 2022
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Reply from Joanne James, Area Manager at Beaumont Nursing Home
Thank you for your very appreciative post. The team works hard to maintain high standards. I will pass your kind words onto them.
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Review from J B (Daughter of Resident) published on 29 July 2022
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Reply from Joanne James RGN, Area Manager Responsible Individual (RI) at Beaumont Nursing Home
The home has adequate staffing levels. This is evidenced by the completion of a national dependency tool. The room this client was in was of a size that met her medical needs. The home has 2 large-sized lounges and a large garden all of which are communal areas. Her pre-existing medical condition did not permit her to be sat in a chair and to do so would have put her at risk of further damage to the pre-existing damaged area. This was following the advice of the physiotherapist. She was assessed by the physiotherapist as having no mobility potential therefore no physio was put in place. Concerning the rudeness of the manager, this very much surprises me. We have received quite the opposite. Clients, relatives and the MDT are nothing but complimentary about the manager and her staff. The complaint has been thoroughly investigated by Northampton County Council and has been found to be "no risk identified and no action taken". All parties concerned were made aware of the outcome.
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Review from G M (Wife of Resident) published on 3 June 2022
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Review from R C (Son of Resident) published on 6 September 2019
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Review from L T (Granddaughter of Resident) published on 7 May 2019
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Review from Andrew H (Son of Resident) published on 17 July 2018
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Review from D B (Wife of Resident) published on 25 June 2018
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Review from Alison S (Daughter of Resident) published on 4 June 2018
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Review from Kathryn K (Niece of Resident) published on 11 April 2016
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The Review Score of 7.2 (7.159) out of 10 for Beaumont Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.677 for Beaumont Nursing Home is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 31 Ratings = 3.677
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.482 Points relating to the number of positive Reviews for Beaumont Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 2 Positive Reviews ÷ 5.6 = 0.357
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 May 2023
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