Barchester Claremont Parkway Care Home

Holdenby, Kettering NN15 6XE
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9.6 134 Reviews
  • Barchester Claremont Parkway Care Home, Kettering
Claremont Parkway Care Home provides round the clock residential care, nursing care, and respite breaks in a modern setting in Kettering.

The home is surrounded by landscaped gardens and close to open green spaces and local amenities. The home has undergone an extensive and wonderful refurbishment in 2022 with new décor and more lounge and dining areas for sociable eating and activities.

Getting to know each resident is paramount for the team which ensures they can provide the best personalised care possible, along with a choice of activities and fine dining courtesy of the in-house Chef and catering team. Everything you could need to feel at home.

Care Provided by Barchester Claremont Parkway Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Mosses (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Barchester Claremont Parkway Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Claremont Parkway Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Claremont Parkway Care Home Reviews (134)

Total of 134, showing 1-20
9.6

Barchester Claremont Parkway Care Home has a Review Score of 9.6 (9.612) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Claremont Parkway Care Home has 134 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Very grateful to Barchester Claremont Parkway Care Home, Kettering, for the help they gave to my wife, who was seriously ill. The staff were excellent, particularly thanks to the general manager and the nurses, in my wife's time of need.
Well done to everyone. Thank you.

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you so much for your wonderful review of our home and the care we provide. On behalf of myself and the whole team, it was an absolute honour to provide the care your wife needed within Claremont Parkway.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in your care for three months in what was an unexpected downturn in his health. His family around him have been made to feel so welcome in this time which has meant he has a constant diary of visitors. The team go the extra mile on every occasion and has not only facilitated a beautiful
golden wedding party but also enabled us to have an extra special Christmas with ten of us being accommodated in beautiful surroundings with delicious food, all by a wonderfully friendly team. Thank you for everything you do and have done.

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you for your five-star review of the home and care we provide. It is our absolute pleasure to care for your father and any opportunity we have to bring you together is an honour. We love to have you all part of the Claremont Parkway family. I will be sure to share your comments with the team. Thank you once again, it means so much to everyone.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Barchester Claremont Parkway Care Home for the last eighteen months. In the last four months, three of the residents, including her, formed a very close bond. The youngest of them died unexpectedly in hospital on a Friday evening. My mum and the other resident were shocked and
bereft. Her death was totally unexpected. A carer in charge of activities came in on her day off without being asked to comfort them both. She was so caring and went way above the call of duty. A simply marvellous asset to Claremont.

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you for taking the time to share this touching experience. The friendships that form between our residents are truly special. We understand how difficult the loss has been and I'm moved to hear about the staff members' personal actions; coming in to provide comfort and support shows the caring spirit we encourage here at Claremont Parkway. Please know, we remain committed to supporting your mother and all our residents through this difficult time. Thank you for acknowledging the care and dedication of our staff.


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Overall Experience  Overall Experience 5.0 out of 5

Like a five-star hotel.

Reply from Joanna Mosses, General Manager at Barchester Claremont Parkway Care Home

Thank you so much for the five-star review! It's so wonderful for our staff to receive such positive feedback, I will be sure to share with everyone.


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Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for almost 6 weeks and is very happy here. I was worried she would not settle but she did and has made friends and loves the staff. A huge relief for me and my family.

Reply from Katie Wilkinson, General Manager at Barchester Claremont Parkway Care Home

Thank you for your review of our home and the care we provide, it is wonderful to hear your mum has settled in well and heartwarming she has made new friends. I will be sure to share your positive comments with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Very lovely home, very clean home. Lovely staff.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your five-star review, we love having you as part of the Claremont Parkway family. I will be sure to share your comments with the team. Thank you once again, it means so much to everyone.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident at Barchester Claremont Parkway Care Home since May 2024, where she was originally placed by local authorities for respite care, after release from hospital where she was treated for a serious stroke. Whilst at Claremont, she has had good care, treated with dignity, care
staff look after her well. The manager has provided me with some invaluable advice over the past months.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your review of the care we provide here at Claremont Parkway, it is our honour to care for your loved one. I will be sure to share your comments with the team. Thank you once again, it means so much to everyone.


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Overall Experience  Overall Experience 4.0 out of 5

Pleasant and friendly staff, always looking after Mum, the staff can't do enough to help.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your lovely review, it is a pleasure to care for your loved one. I will be sure to share your comments with the home team.


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Overall Experience  Overall Experience 5.0 out of 5

Overall experience was good and all staff were lovely and caring. They always had time to talk to us and update our family. Very nice and clean environment, pleasant lounges for visiting times. Only complaint was the bathroom bin and bag for stoma disposal were not changed during the respite week.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you so much for your positive review of our home; staff and the care we provide here at Claremont Parkway. I have taken immediate steps to improve the housekeeping process you have highlighted. Thank you again for your feedback, we are committed to making life within our home the very best for our residents and visitors alike.


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Overall Experience  Overall Experience 5.0 out of 5

All of the staff have been more than helpful.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

It is always wonderful to read we have received five stars across all areas, thank you so much for your lovely review on the helpful nature of all our staff.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone is lovely and helpful.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your wonderful review of our home and the care we provide here at Claremont Parkway. We really appreciate your feedback and I will share it across all departments.


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Overall Experience  Overall Experience 4.0 out of 5

The two areas which I feel need attention are;
1) Staff levels - the staff, especially carers, are very stretched which means residents often have very lengthy waits for attention.
2) The food - menu items are sometimes strange choices for elderly residents, with foreign/vegetarian options with which
they are unfamiliar. I suspect simpler, more traditional offerings (shepherd pie, for instance) would be more popular and get eaten.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your feedback. It would be really good to meet with you to discuss your highlighted points in greater detail. If you have time, please do pop in to see me or give me a call. I value your comments and I'm here to listen and make any necessary improvements that serve to enrich the lives of the residents in our care.


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Overall Experience  Overall Experience 5.0 out of 5

My friend seems to have settled very well, hopefully, she will be taken out to get some fresh air but all the staff are very approachable and friendly. Hope she is with you for a long time and has many happy memories.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your review, it is always wonderful to hear such positive comments about the staff here at Claremont Parkway, I will be sure to share your feedback with them all. As the weather starts to improve, we will do our best to ensure as many residents as possible benefit from spending time in our beautiful gardens, being entertained by visiting singers or taking trips out. Thank you again, it is appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care home in any way. My mother has been a resident for four years, and l know that she has the best care possible I'm happy to know that she is well looked after. Thank you, Claremont for everything.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you so much for your wonderful review of the care and services we provide. It is an absolute pleasure to care for your loved one, and I will be sure to share your comments with the Claremont teams.


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Overall Experience  Overall Experience 5.0 out of 5

Before choosing to send Mum to Barchester Claremont Parkway Care Home we visited a number of local alternatives and have not been disappointed with the choice we made on her behalf. Claremont Parkway is a very well-appointed care home, my mum's reaction on being shown around was very posh and that's
from someone who sets her standards high. We have found the care provided to be kind, compassionate, professional and flexible. This attitude pervades the organisation and having talked privately to staff I know they feel valued and cared for. Excellent.

Reply from Jacob Bindura, General Manager at Barchester Claremont Parkway Care Home

Thank you for your glowing review of our home and the professionalism and compassion of our staff. It makes me very proud to read such wonderful comments, I will be sure to share your positive feedback with all at Claremont Parkway.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Barchester Claremont Parkway Care Home for nearly four years and I can't praise and thank the staff enough for their excellent care. My mother is always clean and tidy and chats to the staff who know all her little ways and character. No task, however small, is too much trouble,
any concerns are sorted quickly. I know my mother is safe and comfortable which is a great comfort to the rest of the family. Thank you all.

Reply from Natalie Maxwell, General Manager at Barchester Claremont Parkway Care Home

Thank you for taking the time to review our home. It's lovely to read such kind and positive words toward the home and the staff. It's a pleasure to look after your mum.


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Overall Experience  Overall Experience 5.0 out of 5

For me, the staff are the vital core of the care home. The upgrade in material facilities which of course have helped with the ambience of the home. I am sure the staff are more relaxed. I genuinely feel there is a comfortable empathy between residents and staff. As a visitor, I have found it easy to
establish a rapport at the home. Thank you.

Reply from Natalie Maxwell, General Manager at Barchester Claremont Parkway Care Home

Thank you for your positive review and kind words with regard to the Claremont staff and environment. We love our refurbished home and love welcoming people to visit and enjoy their stay, whether as a resident or visitors. Thank you again, I will share your comments with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad has recently gone to the Claremont Parkway for respite care and we are very happy with the support he is receiving. He needs a lot of help and he is given this with compassion, understanding and good humour - he loves to joke with the staff and they jolly him along when he is in the doldrums.
They have even got him joining in with some of the musical events, which is something I thought I'd never see! Beyond that, the staff have arranged for him to have a trip out each week so that he can keep doing some of his weekly activities, which he has really appreciated and makes such a difference.
The staff are all lovely and friendly and clearly care about the residents. They are happy to help with whatever the request is and have responded quickly to any concerns raised. Altogether, we are very pleased with how Dad is being looked after, and fully appreciate that this is not an easy job - the team there have made a difficult time much easier for us all.

Reply from Natalie Maxwell, General Manager at Barchester Claremont Parkway Care Home

Thank you for your kind words. I will ensure that this is expressed to the rest of the team. I am so happy that we have been able to support your dad with his weekly activities, which I know he looks forward to.


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Overall Experience  Overall Experience 5.0 out of 5

A rock and a safe haven in a sea of tears. Your staff are sublime. When my sister was given a rose her smile lit up the room! It touched our hearts. Thank you! Thank you! Thank you!

Reply from Natalie Maxwell, General Manager at Barchester Claremont Parkway Care Home

Thank you for your kind words which I will share with the rest of the Claremont Parkway team. We are thrilled that we made your sister smile.


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Overall Experience  Overall Experience 5.0 out of 5

I came to see a friend and enjoyed a coffee and a very delicious cake in the coffee lounge. I am most impressed with the home and the help given.

Reply from Natalie Maxwell, General Manager at Barchester Claremont Parkway Care Home

Thank you for taking the time to write a review and I am pleased that you enjoyed your experience in the coffee lounge.


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Current Review Score: 9.6 (9.612)

Overview of Review Score

The Review Score of 9.6 (9.612) out of 10 for Barchester Claremont Parkway Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.612 for Barchester Claremont Parkway Care Home is calculated as follows: ( (134 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 201 Ratings = 4.612

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Claremont Parkway Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (12)

Joanna

Joanna Mosses

Job Title: General Manager

Joined: 2024

Hello and welcome to Claremont Parkway Care Home - I'm Jo, and as the General Manager I'm dedicated to ensuring exceptional care for all our residents.


Our team is committed to providing dignified, respectful care that enables residents to thrive in their new home at Barchester. With extensive experience across nursing, residential care, learning disabilities, mental health, and acquired brain injury services, I bring a comprehensive approach to resident care. I've also trained in reflexology and massage therapy to support the well-being of both residents and staff.


I believe strongly in collaborative care, working closely with residents, families, and healthcare professionals. My door is always open, and I welcome you to visit for a coffee and discussion about our services.


Nicoleta

Nicoleta Cercel

Job Title: Acting Deputy Manager

Joined: 2024

Hi, my name is Nicoleta and I am the Acting Deputy Manager and Clinical lead here at Claremont Parkway Care Home.


My role as Deputy Manager is to support our General Manager in running the home, and lead the clinical team of nurses, care practitioners and care assistants to provide high quality, person- centred care that exceeds regulatory standards.


I am passionate about our residents and committed to supporting friends and family members of our residents throughout their stay. Feel free to approach me anytime to have a chat, I am happy to help you always!


Emma

Emma Moore

Job Title: Home Administrator

Joined: 2012

Hello. I am Emma, the Home Administrator at Claremont Parkway. I have worked here for over 10 years in several roles so I feel I know the home, the residents and the team really well. I support the work of our General Manager and help residents and families with paperwork and financial matters.


Barbara

Barbara Head

Job Title: Care Home Assistant Practitioner

Joined: 2012

Hello. I am Barbara, a Care Home Assistant Practitioner at Claremont Parkway. My role is to support the work of the Nurses so I help with medication rounds and wound dressings, as well as working as a Senior Carer. I have been part of the Claremont Parkway team since 2012 and I love what I do. Every day is different and I enjoy being able to make residents feel as comfortable, supported and healthy as possible.


Elena

Elena Toma

Job Title: Night Nurse

Joined: 2015

Hello. I am Elena. I'm a nurse and I work at night. I believe it is important to support residents with their evening routines whether that is relaxing in their rooms or spending time with other residents. I make sure evening and morning medication is taken on time and I check residents are as comfortable as possible when they go to bed and throughout the night. We also make sure everyone has the bed and mattress they need according to their needs. And then I look forward to helping people begin the new day feeling as well as they can. I am always happy to tell families more about how we support night-time routines and answer any questions.


Mary

Mary Heyward

Job Title: Resident Ambassador

Joined: 2023

Hello, my name is Mary, welcome to our beautiful home.


I've lived here since July 2023 and know the staff really well.


I enjoy attending the activities as used to love creating my own decoupage items. It’s an honour being the liaison point between my fellow residents and the Management team. I’m a mother of two, and have 6 grandchildren and 10 great-grandchildren. I love all sports, particularly Rugby and Tennis. When the weather is good you’ll find me in the garden enjoying the wildlife and flowers.


Jorge

Jorge Miranda

Job Title: Head Chef

Joined: 2012

Hi. My name is Jorge and I am the Head Chef at Claremont Parkway. I am passionate about providing delicious, nutritious menus every day, with a choice of new foods and residents' favourites. Food is freshly cooked in our own kitchen and we can blend or thicken food and drinks for residents who require some support with swallowing. We also have Dining Hosts to provide assistance with menu choices and serving. We have lots of celebrations and special events here so the Kitchen Team and I make lots of cakes and treats.


Madalina

Madalina Milea

Job Title: Head of Housekeeping

Joined: 2016

Hello, my name is Madalina and I'm the Head of Housekeeping here at Claremont Parkway.


I joined the Claremont Parkway team in 2016. Starting in laundry and working my way up to learn all the necessary skills to provide the quality of service Barchester Healthcare requires of a Head of Housekeeping. I'm an organised person who believes everything has its place. It is a daily pleasure for me to be able to care for our residents’ rooms and their belongings. Getting to know them, and their families is a real privilege.


I’m a local lady with a teenage son, husband and dog! With a passion for horticulture and house plants, the flora in and around Claremont Parkway will also be safe in my hands.


Karen

Karen Whitney

Job Title: Activities Coordinator

Joined: 2013

Hello, my name is Karen and I'm the activities coordinator for Claremont Parkway. Living life to the full is my motto, and I wish to instill this in all our residents, whatever your ability there is something new to learn or try. Life is for enrichment and enjoyment.


I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me please call or email the home - New entertainers are always welcome.


Elain

Elain Carey

Job Title: Activities Assistant

Joined: 2017

Hi. My name is Elain and I help to deliver the daily programme of activities entertainment and celebrations - there is always a birthday to celebrate! I like to see residents making friends and chatting with each other. I have a background in dance, music and acting, and I am also a qualified Zumba instructor, so I love it when we have entertainers in the home. We also have regular visits by therapy pets which residents find very relaxing.


Lauren

Lauren Marriott

Job Title: Healthcare Assistant

Joined: 2022

Hi, my name is Lauren and I'm a healthcare assistant here at Claremont Parkway. I joined the team here in 2023 however, I started my Barchester career at our sister home; Elm Bank in Kettering.


My reason for moving was purely a logistical one as Claremont is closer to where I live. I enjoy working at Claremont, it feels like one big family and I love caring for our residents, supporting them daily and making life here happy, if they're smiling so am I.


Elly

Elly Syapooli Fundiwa

Job Title: Healthcare Assistant

Joined: 2024

Hello, my name is Elly and I’m a healthcare assistant here at Claremont Parkway. I joined the team in October 2024. Whilst in Africa I qualified as a registered Clinical Care Nurse and worked for over 10 years in an Intensive Care Unit.


I have a passion for care and enjoy getting to know our residents better, I'm supported by the team here, and encouraged to learn more, being motivated daily I feel I made the right choice joining this wonderful home.


Frequently Asked Questions about Barchester Claremont Parkway Care Home

What types of Care is Barchester Claremont Parkway Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Claremont Parkway Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Barchester Claremont Parkway Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Barchester Claremont Parkway Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Claremont Parkway Care Home to the centre of Kettering?

1.7 mile(s) as the crow flies, distance by road may be significantly further.