Barchester Claremont Parkway Care Home

Holdenby, Kettering NN15 6XE
Submit a Review
9.6 135 Reviews
  • Barchester Claremont Parkway Care Home, Kettering
Claremont Parkway Care Home provides round the clock residential care, nursing care, and respite breaks in a modern setting in Kettering.

The home is surrounded by landscaped gardens and close to open green spaces and local amenities. The home has undergone an extensive and wonderful refurbishment in 2022 with new décor and more lounge and dining areas for sociable eating and activities.

Getting to know each resident is paramount for the team which ensures they can provide the best personalised care possible, along with a choice of activities and fine dining courtesy of the in-house Chef and catering team. Everything you could need to feel at home.

Show Barchester Claremont Parkway Care Home on the Map

Care Provided by Barchester Claremont Parkway Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Mosses (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Barchester Claremont Parkway Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Claremont Parkway Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Claremont Parkway Care Home Reviews (135)

Total of 135, showing 41-60
9.6

Barchester Claremont Parkway Care Home has a Review Score of 9.6 (9.622) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Claremont Parkway Care Home has 135 reviews.

Overall Experience

  • 78
  • 53
  • 3
  • 1
  • 0

Date Published

135
9
15
17
118

Review from James C (Son of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering Claremont, its warm and inviting. There is not that smell of a care home. All the staff have a lovely smile for you and assist you in any way they can. The whole house and garden are kept to a high standard of cleanliness with some of the residence playing dominos in the lounge. My father
was only with them for a few weeks but they made his last weeks special. When Dad was struggling to sleep, his friend next door came in and played his accordion to help him settle and sleep. We couldn't ask for more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip C (Grandson of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited our nan on the day of the 1970 Disco/BBQ. The event was very well organised with food, music and a raffle. All the residents were in the garden area and enjoying the music. The staff were very pleasant and the day went off very well. There also is activities for the residents each month which
is really good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Husband of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Claremont Parkway is a very well run, caring home. The friendly atmosphere is always very welcoming and the residents are treated with care and respect. Lots of activities are arranged and the garden is a delight.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen S (Mother of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An ideal care home for our son.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care and support I have been given by everyone who is at the home. They cannot do enough for you. The facilities are good.

Reply from Alison Geddes, Marketing at Barchester Claremont Parkway Care Home

Many thanks for your positive comments about our home, the team will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter R (Brother of Resident) published on 30 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother had a pleasant room with a nice outlook and well equipped with TV etc in a quiet part of the home. Staff were attentive and kind and responded well to any requests I had. They maintained a cheerful, upbeat outlook which can't be easy in the circumstances.
In summary, very pleased with the
care.

Reply from Alison Geddes, Marketing Administrator at Barchester Claremont Parkway Care Home

Thank you for your positive comments on our home. At Claremont Parkway, we pride ourselves on our high standard of care, so it is great to hear you find our dedicated team to be "attentive and kind" with a "cheerful, upbeat outlook". They will be delighted to hear your kind words. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark L (Son of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been delighted by the quality of care offered to my father since his admission to Claremont Parkway in late November 2018. His carers have all demonstrated a very high degree of empathy and appear to go the extra mile to help him. There is a very good food service with a wide variety of quality
meals created by the in-house chef. I suppose the strongest endorsement I can give, is that after each visit when we head home to Lincolnshire, we are confident that we are leaving Dad in safe, caring hands.

Reply from Alison Geddes, Marketing Administrator at Barchester Claremont Parkway Care Home

Thank you for your positive comments about our home, it is wonderful to hear how happy you are with your Dad's care here at Claremont Parkway. We pride ourselves on the service we provide, including our dining experience, so it is great that you find our food service to be "very good". The Home Manager and the team will be delighted to hear your great feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean C (Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the home and all the staff for looking after me during my stay.

Reply from Alison Geddes, Marketing Administrator at Barchester Claremont Parkway Care Home

Thank you for your positive review, your comments will be passed onto the team who will be delighted to hear such great feedback. Best wishes to you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B J (Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were caring and friendly and always helpful. I will miss them all.

Reply from Alison Geddes, Marketing Administrator at Barchester Claremont Parkway Care Home

Thank you for your positive review of our home, we are pleased to hear you found our team to be 'caring', 'friendly', and 'always helpful'. Your feedback has been passed onto the home manager and team. Thank you again, best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill H (Resident) assisted by family/friend published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found it pleasant once I settled down, plenty to see out of the window also the room was more than satisfactory. Food was excellent and a lot of variety, better than the hospital. The carers were caring a with TV in the room, it was an extra perk. Activities ladies made sure my nails were cut. Very
lovely place.

Reply from Alison Geddes, Marketing Administrator at Barchester Claremont Parkway Care Home

Thank you for your positive comments about our home, we are pleased that you found our home to be a 'lovely place' and that you were very happy with your room. At Claremont Parkway, we pride ourselves on the high level of service we provide, which includes our dining experience, so it is great to hear how much you enjoyed the food. We also offer a varied activities programme as part of our Magic Moments Club which can be accessed by all residents. Thanks again for your review, the team will be delighted to hear your wonderful feedback. Best wishes to you and your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew M (Next of Kin) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really exceptional and they are so compassionate and caring; they provided a truly exceptional end of life care for my Dad. They treated everyone with the utmost respect and no matter how busy they were they were always friendly and smiling and supportive. Our family could not have wished
for a better environment for the final month of my Dads life. Thank you to all at the Claremont Parkway for everything you did, myself and my family cannot thank you enough.

Reply from Alison Geddes, Marketing Administrator at Barchester Claremont Parkway Care Home

Thank you very much for such lovely feedback about our home, it is wonderful to hear that you found your Dad's care at Claremont Parkway to be "truly exceptional", and you found our team to be compassionate, friendly, smiling and supportive. Your kind wishes and comments from your family will be passed onto our Home Manager and Team, who will be delighted to hear such high praise. Thank you again, and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda J (Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Treatment was good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald H (Respite Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how much the staff and all went out of their way and beyond to take care of us. It is, without doubt, the most wonderful treatment I could have received and if I should have to come again, Claremont is my one and only choice. God Bless you for the great work you do.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G T (Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst at the home I have been treated with dignity and respect. I am completely satisfied with everything.
The staff have been most helpful and courteous. Thank you very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony H (Son-in-law of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law broke her hip and was placed in Claremont by the hospital. As you will see from my ratings, I have nothing but praise for the care home.
Your staff are a credit to you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barry Norman E (Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were all brilliant. Any queries were answered. Excellent accommodation and food was great. Social activities were great, great care taken by all members of staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Respite Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I enjoyed my stay in the care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wilfred C (Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was resident in Claremont Parkway for 30 days after discharge from hospital with fractured distal radius and pubic ramus. I cannot speak too highly of the care and convalescent service I received during my residence.
The individual attention I was given and the teamwork by the nursing, catering,
domestic and activities staff were outstanding.
My rapidly improving condition was due entirely to the staff's work and encouragement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donald R (Respite Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say my stay at Claremont and the care etc, was absolutely 100 and a half per cent. and told the lady in charge on my day of leaving.
The staff cannot make a decent English cup of Rosie Lea (tea) if they tried, ha ha!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Respite Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I assume I was a 'service user' having spent 2 weeks (post-operative) gaining strength before returning home on 30th May 2018. I was well cared for, even though I found the food disappointingly dull. The morning activities (fun-physio) were always enjoyable, so was the company in the dining area.

Reply from Rebekah Saint, Marketing Executive at Barchester Claremont Parkway Care Home

Thank you for taking the time to review our home, our team will be very happy to hear you felt well cared for and found them to be of an excellent standard.
I am sorry that on this occasion we did not meet your expectations with respect to our food service, our menus are created through a feedback process involving all our residents via our regular residents’ meetings where any comments or concerns are actioned.
As always our home manager has an open door policy and would be happy to speak with you at your earliest convenience should you find yourself at Claremont Parkway again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for Barchester Claremont Parkway Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.622 for Barchester Claremont Parkway Care Home is calculated as follows: ( (136 Excellents x 5) + (56 Goods x 4) + (8 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 201 Ratings = 4.622

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Claremont Parkway Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (12)

Joanna

Joanna Mosses

Job Title: General Manager

Joined: 2024

Hello and welcome to Claremont Parkway Care Home - I'm Jo, and as the General Manager I'm dedicated to ensuring exceptional care for all our residents.


Our team is committed to providing dignified, respectful care that enables residents to thrive in their new home at Barchester. With extensive experience across nursing, residential care, learning disabilities, mental health, and acquired brain injury services, I bring a comprehensive approach to resident care. I've also trained in reflexology and massage therapy to support the well-being of both residents and staff.


I believe strongly in collaborative care, working closely with residents, families, and healthcare professionals. My door is always open, and I welcome you to visit for a coffee and discussion about our services.


Nicoleta

Nicoleta Cercel

Job Title: Acting Deputy Manager

Joined: 2024

Hi, my name is Nicoleta and I am the Acting Deputy Manager and Clinical lead here at Claremont Parkway Care Home.


My role as Deputy Manager is to support our General Manager in running the home, and lead the clinical team of nurses, care practitioners and care assistants to provide high quality, person- centred care that exceeds regulatory standards.


I am passionate about our residents and committed to supporting friends and family members of our residents throughout their stay. Feel free to approach me anytime to have a chat, I am happy to help you always!


Emma

Emma Moore

Job Title: Home Administrator

Joined: 2012

Hello. I am Emma, the Home Administrator at Claremont Parkway. I have worked here for over 10 years in several roles so I feel I know the home, the residents and the team really well. I support the work of our General Manager and help residents and families with paperwork and financial matters.


Barbara

Barbara Head

Job Title: Care Home Assistant Practitioner

Joined: 2012

Hello. I am Barbara, a Care Home Assistant Practitioner at Claremont Parkway. My role is to support the work of the Nurses so I help with medication rounds and wound dressings, as well as working as a Senior Carer. I have been part of the Claremont Parkway team since 2012 and I love what I do. Every day is different and I enjoy being able to make residents feel as comfortable, supported and healthy as possible.


Elena

Elena Toma

Job Title: Night Nurse

Joined: 2015

Hello. I am Elena. I'm a nurse and I work at night. I believe it is important to support residents with their evening routines whether that is relaxing in their rooms or spending time with other residents. I make sure evening and morning medication is taken on time and I check residents are as comfortable as possible when they go to bed and throughout the night. We also make sure everyone has the bed and mattress they need according to their needs. And then I look forward to helping people begin the new day feeling as well as they can. I am always happy to tell families more about how we support night-time routines and answer any questions.


Mary

Mary Heyward

Job Title: Resident Ambassador

Joined: 2023

Hello, my name is Mary, welcome to our beautiful home.


I've lived here since July 2023 and know the staff really well.


I enjoy attending the activities as used to love creating my own decoupage items. It’s an honour being the liaison point between my fellow residents and the Management team. I’m a mother of two, and have 6 grandchildren and 10 great-grandchildren. I love all sports, particularly Rugby and Tennis. When the weather is good you’ll find me in the garden enjoying the wildlife and flowers.


Jorge

Jorge Miranda

Job Title: Head Chef

Joined: 2012

Hi. My name is Jorge and I am the Head Chef at Claremont Parkway. I am passionate about providing delicious, nutritious menus every day, with a choice of new foods and residents' favourites. Food is freshly cooked in our own kitchen and we can blend or thicken food and drinks for residents who require some support with swallowing. We also have Dining Hosts to provide assistance with menu choices and serving. We have lots of celebrations and special events here so the Kitchen Team and I make lots of cakes and treats.


Madalina

Madalina Milea

Job Title: Head of Housekeeping

Joined: 2016

Hello, my name is Madalina and I'm the Head of Housekeeping here at Claremont Parkway.


I joined the Claremont Parkway team in 2016. Starting in laundry and working my way up to learn all the necessary skills to provide the quality of service Barchester Healthcare requires of a Head of Housekeeping. I'm an organised person who believes everything has its place. It is a daily pleasure for me to be able to care for our residents’ rooms and their belongings. Getting to know them, and their families is a real privilege.


I’m a local lady with a teenage son, husband and dog! With a passion for horticulture and house plants, the flora in and around Claremont Parkway will also be safe in my hands.


Karen

Karen Whitney

Job Title: Activities Coordinator

Joined: 2013

Hello, my name is Karen and I'm the activities coordinator for Claremont Parkway. Living life to the full is my motto, and I wish to instill this in all our residents, whatever your ability there is something new to learn or try. Life is for enrichment and enjoyment.


I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me please call or email the home - New entertainers are always welcome.


Elain

Elain Carey

Job Title: Activities Assistant

Joined: 2017

Hi. My name is Elain and I help to deliver the daily programme of activities entertainment and celebrations - there is always a birthday to celebrate! I like to see residents making friends and chatting with each other. I have a background in dance, music and acting, and I am also a qualified Zumba instructor, so I love it when we have entertainers in the home. We also have regular visits by therapy pets which residents find very relaxing.


Lauren

Lauren Marriott

Job Title: Healthcare Assistant

Joined: 2022

Hi, my name is Lauren and I'm a healthcare assistant here at Claremont Parkway. I joined the team here in 2023 however, I started my Barchester career at our sister home; Elm Bank in Kettering.


My reason for moving was purely a logistical one as Claremont is closer to where I live. I enjoy working at Claremont, it feels like one big family and I love caring for our residents, supporting them daily and making life here happy, if they're smiling so am I.


Elly

Elly Syapooli Fundiwa

Job Title: Healthcare Assistant

Joined: 2024

Hello, my name is Elly and I’m a healthcare assistant here at Claremont Parkway. I joined the team in October 2024. Whilst in Africa I qualified as a registered Clinical Care Nurse and worked for over 10 years in an Intensive Care Unit.


I have a passion for care and enjoy getting to know our residents better, I'm supported by the team here, and encouraged to learn more, being motivated daily I feel I made the right choice joining this wonderful home.