The home have parking onsite. However they are also permitted to use permises next door.
Glenmoor House Care Home - Avery Healthcare has a Review Score of 9.7 (9.685) out of 10, based on 18 reviews in the last 2 years. Over all time Glenmoor House Care Home - Avery Healthcare has 72 reviews.
Review from Michael R (Husband of Resident) published on 12 March 2025
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your kind words, I will pass onto our team and management. We hope your wife continues to prosper with us here at Glenmoor and you are happy with the care we provide.
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Review from Helen P (Daughter of Resident) published on 5 November 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your lovely words about our team. We loved having your Dad here and his/your family are all so kind. Let him know we wish him all the very best.
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Review from Ann R (Wife of Resident) published on 27 August 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you so much for your kind words. We will be happy to see you and your husband again in the future.
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Review from C C (Daughter of Resident) published on 6 June 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your kind comments. It is our aim to help all of our new residents settle in and feel comfortable, just like home. With the help of our carers and our activities team, we endeavour to have all residents involved in the day-to-day entertainment etc planned for the home.
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Review from Georgina P (Daughter of Resident) published on 6 May 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your kind words. So glad our house feels like home. I will pass your comments on to our fantastic carers.
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Review from David B (Brother of Resident) published on 29 April 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your review. We are always glad to hear such positive things about Glenmoor staff. I will be sure to pass your lovely comments to them.
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Review from Karen C (Daughter of Resident) published on 24 April 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your review. It is especially nice when we hear that family members are happy with the care we are giving. I will pass your comments on to staff. Again, thank you.
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Review from D W (Son of Resident) published on 22 April 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your lovely review. To hear such positive things about Glenmoor staff will boost their confidence and to know that your Mum has improved since coming to Glenmoor only proves to staff here at the home that the care they are giving is making a difference. I will share your review with staff.
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Review from T G (Brother of Resident) published on 22 April 2024
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Reply from Dorothy Barnes, Customer Service Advisor at Glenmoor House Care Home - Avery Healthcare
Thank you for your review. This is exactly the way we want our home to feel. This is the resident's home so when family visit they should feel at home too. Great to hear that this makes the whole family happy.
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Review from Alison F (Daughter of Resident) published on 30 January 2024
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Review from Pat L (Wife of Resident) published on 30 January 2024
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Review from Terry G (Relative of Resident) published on 25 January 2024
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Review from Julie K (Daughter of Resident) published on 20 November 2023
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Reply from Ruby Mayes, Home Manager at Glenmoor House Care Home - Avery Healthcare
Thank you for such a lovely review and kind words.
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Review from Brian P (Father of Resident) published on 17 November 2023
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Reply from Ruby Mayes, Home Manager at Glenmoor House Care Home - Avery Healthcare
Thank you for a lovely review and kind words, this has been passed to the team at Glenmoor.
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Review from M R (Daughter of Resident) published on 15 November 2023
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Review from M K (Son of Resident) published on 28 July 2023
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Reply from Jessica Morris, Regional Director at Glenmoor House Care Home - Avery Healthcare
Thank you very much for your kind words and review, we look forward to sharing the feedback with the team!
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Review from G W (Son of Resident) published on 24 July 2023
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Reply from Jessica Morris, Regional Director at Glenmoor House Care Home - Avery Healthcare
Thank you very much for your kind review, we will share your feedback with the team!
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Review from R W (Daughter-in-law of Resident) published on 24 July 2023
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Reply from Jessica Morris, Regional Director at Glenmoor House Care Home - Avery Healthcare
Thank you very much for your kind review ! We will share your feedback with the team!
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Review from F B (Daughter of Resident) published on 31 January 2023
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Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare
Thank you for taking the time to review Glenmoor House Care Home in Corby and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mother has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of mind. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.
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Review from A S (Sister of Resident) published on 1 September 2022
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Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare
Thank you for taking the time to review Glenmoor House Care Home in Corby and for your amazing 5-star rating. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care whilst creating a fun and safe environment for our residents. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. Best wishes, Rachel.
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The Review Score of 9.7 (9.685) out of 10 for Glenmoor House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.685 for Glenmoor House Care Home - Avery Healthcare is calculated as follows: ( (157 Excellents x 5) + (45 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 213 Ratings = 4.685
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glenmoor House Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Sep 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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