Glenmoor House Care Home - Avery Healthcare

25 Rockingham Road, Corby NN17 1AD
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9.7 72 Reviews
  • Glenmoor House Care Home - Avery Healthcare, Corby
Glenmoor House Care Home, situated on Rockingham Road, is a well-established residential facility proud to serve older people within Corby and Kettering. Offering a comprehensive range of care services, from nursing to residential and specialist dementia care, the care home also provides short-term respite care. This respite care service is ideal for carers seeking time off or individuals keen to experience full-time care home life.

Couples and companions receive a warm welcome in the home, where their well-being, comfort and happiness take precedence.

Diligent efforts are made to facilitate a smooth transition for all residents into home life, acknowledging the potential emotional challenges during this period. The experienced and caring staff ensure everyone feels valued in an environment where memories are shared. The holistic approach caters to the mind, body and soul, leveraging modern technological resources. Complimentary Wi-Fi is available throughout the home.

Residents are encouraged to personalise their rooms with familiar belongings, easing the adjustment to a new environment. The spacious and light bedrooms feature walk-in showers and flat-screen TVs. While most residents enjoy the cheerful lounges at Glenmoor House Care Home, quiet spots are always available for cosy chats or relaxation.

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Care Provided by Glenmoor House Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Bethany Whorton (Manager)
  • Admission Criteria
    • 65 years +
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Glenmoor House Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Residential Dementia Care £1,250 – £1,250
    • Self-Funded Nursing Care £1,300 – £1,300
    • Self-Funded Nursing Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,300
  • (these prices are only a guideline, please contact Glenmoor House Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home have parking onsite. However they are also permitted to use permises next door.


Glenmoor House Care Home - Avery Healthcare Reviews (72)

Total of 72, showing 21-40
9.7

Glenmoor House Care Home - Avery Healthcare has a Review Score of 9.7 (9.685) out of 10, based on 18 reviews in the last 2 years. Over all time Glenmoor House Care Home - Avery Healthcare has 72 reviews.

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Review from D L (Daughter of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had previously been in a totally unsuitable care home and had deteriorated so severely that I didn't think she could be nursed back to her former condition at 95. Glenmoor House staff have treated her with good humour and dignity and as a result of their efforts, she is able to communicate
and mobilise again. I am always made to feel welcomed and am very confident in my mother's care. Many thanks to everyone.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home in Corby. Your feedback is truly invaluable to us and our staff team, who go over and above the standards in order to provide person-centred care for all our residents. We are delighted to hear that your mother is now in better health since residing with us in the loving care community that we create. Best wishes, Rachel.


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Review from Andrea L (Daughter of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for almost four years. I have never had reason to fault the care she receives at Glenmoor. She is well fed and happy and very much thinks of Glenmoor as home. The staff are fantastic with plenty of activities to keep everyone entertained and stimulated. The building needs
some TLC which appears to be happening gradually, other than that, a massive thank you to all the team.

Reply from Angela Roughton, Home Manager at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home in Corby. It is always lovely for the staff to hear kind words. There are plans for redecoration and now we have our new permanent maintenance gentleman, this will hopefully be happening quite soon. Best wishes, Angela


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Review from Carl F (Son of Resident) published on 6 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Glenmore House is well presented as a care home but it lacks in the details and upkeep of the building i.e. lift doors, lift movement faulty lights flashing lights all needing repair. My father's overall care seems to be okay, the food needs improving undercooked sausage roll and beans for dinner are
not my idea of good food. The clothes situation is not good, items are constantly going missing as are personal items watch's, shoes. As with most care homes they are woefully understaffed and at times the carers are run to the point of exhaustion. Visitor control needs to be tightened up during cv19 restrictions. All visitors had to prove a negative test at the point of entry. On at least 2 occasions whilst I was waiting for my test results I witnessed people enter the building by just waving a negative cv19 test stick in front of a staff member and just walked in. A few days later the building was on lockdown with a cv19 positive case. This place needs to improve and fast.

Reply from Angela Roughton, Home Manager at Glenmoor House Care Home - Avery Healthcare

Thank you for reviewing Glenmoor House Care Home. I am sorry to read the concerns you have noted in your review. Please allow us to reassure you that all your points made have been dealt with. If some of your father's belongings have gone missing please speak to the Senior on duty or speak to me. I would be more than happy to discuss any future concerns in person when you next visit or via a telephone call. Best Wishes, Angela


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Review from Lee B (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled well at Glenmoor. She is well cared for by
the outstanding team. There is always a warm welcome for family and friends visiting loved ones at Glenmoor.
There is lots of entertainment/activities for the residents.
I would unreservedly recommend Glenmoor to other

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home in Corby. We are delighted to hear such positive feedback about our community. It is a pleasure to care for your mother and to have her as part of our loving care community. Visitors are always highly recommended and we look forward to seeing you next time. Best Wishes.


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Review from S J (Son of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Glenmoor is not the best but not the worst care home for Mum, I completely understand the difficulties of managing dementia patients and the frustration that comes with it however for £5k a month I should be giving an excellent review but sadly it can only be satisfactory. Since Mum has been there she
has lost her teeth, her engagement ring, her hearing aid and sometimes when I visit she’s wearing someone else’s clothes! I had to get two new hearing aids for her and deliberately kept one in case she lost that one. She never has her hearing aid in when I visit and we have to search for it before I can speak to her. Even if she has it in the battery will be dead. We found mouldy sandwiches in her drawer a few months ago. The staff do their best. However, Avery was very good allowing Mum to stay without charge until her house was sold which took nearly two years so I’ve recently handed over over £80k to cover the backlog. Saying all this Mum is happy and that’s the main thing.

Reply from Angela Roughton, Home Manager at Glenmoor House Care Home - Avery Healthcare

Thank you for reviewing Glenmoor House Care Home in Corby. I am sorry that your experience has been so disappointing. As you know we have resolved the issue about her putting food in her drawers but if you would like to call in and speak to me about your concerns next time you are in I will be happy to see you. Best Wishes.


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Review from Corinne K (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since June 2020. I am so pleased she is a resident in Glenmoor as the staff are amazing. So polite, helpful and friendly. The rapport they have with the residents is amazing. The home is impeccably clean and well decorated and can't fault it.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home in Corby. It is great to hear how well your mother has settled into her new home and it's a pleasure to care for her. Our staff team go above the standards daily to provide exceptional care for all residents whilst creating a fun and happy environment to live in. We look forward to seeing you on your next visit. Best Wishes.


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Review from Mary T (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself, brother and sister viewed other care homes, which we really did not want our mother to go to. We found the ideal home for her that we were happy with. The home is spotlessly clean and the staff are very friendly and look after the residents well. If the nurses feel our mother requires medical
help, they arrange for a doctor to see her. The manageress and assistant manageress are quick to respond to any concerns that may pop up. My mother has a ground-floor room which looks over the garden. She is very happy there and her family visit frequently.

Reply from Angela Roughton, Home Manager at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House in Corby. I shared this feedback with staff and they were so pleased to hear such positive comments it gives them the boost they need to continue giving support to our residents. Kind words make it all seem worthwhile and they feel appreciated. Best Wishes, Angela


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Review from Z W (Friend of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear friend has been made to feel very welcome since moving in. Staff have taken the time to get to know what is important to her and have adapted to her needs. The carers and nurses laugh and joke with my friend, giving her something to smile about, whilst looking after her every need. I am hopeful
she will have a happy future living here.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for reviewing Glenmoor House Care Home in Corby. We are delighted to hear how well your friend has settled into our community. Our highly trained staff team go above the standards daily to ensure each resident receives an exceptional level of care, meeting each individual's care needs, whilst creating a happy and safe environment. Our residents loved ones are always welcome to visit and join in with our activities, and we look forward to seeing you on your next visit. Best Wishes.


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Review from Robert I (Son of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident in Glenmoor and appears to have all her needs met by the staff at Glenmoor House.
The staff are always friendly and always helpful. They keep us in the loop whenever there are any changes to house rules that we need to be aware of.
I would rate Glenmoor House very high in every
category and I am pleased with the care that my mother receives.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House in Corby. It is an absolute pleasure to care for your mother and to have her as part of our loving community. We are delighted to hear how satisfied you are with our home and the exceptional level of care that our staff provide. We look forward to seeing you on your next visit. Best Wishes.


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Review from J G (Brother of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and helpful. My brother is treated very well and he seems to get on great and have a laugh with all the staff. The home is very clean and my brother says the food is excellent.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home in Corby. It is a true pleasure to care for your brother and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life and we highly appreciate such wonderful words about our staff. We look forward to seeing you on your next visit. Best Wishes.


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Review from V R (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Mum is treated with care and support and the staff are lovely. Mum is treated with dignity. The activities have been very good. Mum enjoys the singing, one big happy family.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home in Corby. We are so delighted that your mum is happy and settled living with us, as part of our Glenmoor family, giving you and your family the peace of mind you deserve. It is so lovely to see her joining in with the daily activities provided by our talented well-being team. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.


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Review from Jackie S (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely day in Glenmoor House Care Home today to celebrate 25 years opening, had a singalong with Mum and residents. Was a lovely morning. All the people there are lovely.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home and for your amazing 5-star rating. We are delighted you were able to celebrate with us. It is a true pleasure to have your mum living with us, in the loving care community that we create. Best wishes, Rachel.


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Review from Cynthia J (Sister of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother passed away on the 16th of December after 8 weeks at Glenmore house. The care he received was so good we could not fault anything about the home. He was there for a short period but all the staff cared in every way as if they were caring for their own loved one. From the manager to the nursing
staff, housekeepers, cleaners, just everyone cared so much.

Reply from Angela Roughton, Home Manager at Glenmoor House Care Home - Avery Healthcare

Thank you for your kind words, it means such a lot to all of the staff to hear that you found some comfort at such a difficult time. It was a pleasure to meet all of you and your brother was a lovely gentleman.


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Review from Annette J (Daughter of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care that my mum received during her stay at Glenmoor house was excellent. The staff showed care and compassion to my mum and family at a very sad time and I am very grateful.

Reply from Angela Roughton, Home Manager at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. It was a pleasure to care for your mother in the time she was with us. She showed great bravery and strength throughout, the staff send their condolences. Many thanks for your kind words they mean a lot to the staff. Best wishes, Angela


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Review from Karl G (Son of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager and her team enough. Such wonderful care and attention to detail at all times. Such a wonderful place to come and visit both parents. Both Mum and dad were residents at Glenmore House and both said how much they enjoyed living there. Unfortunately, they were not well enough
to take part in their lovely activities that are organised but if their health was better I'm sure they would've loved to. Top marks all round. Well done.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. Your kind words about our staff team are truly invaluable to us. Our highly trained staff team go above the standards daily to provide an exceptional level of care for all residents and we are glad to hear that this gives you the peace of mind that you deserve. Best Wishes.


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Review from C B (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Glenmoor for three and a half years. Staff were kind and friendly, and she was well looked after. At the end of her life, care was truly excellent. Nurses treated her with great dignity and respect after she had passed away and I was most impressed.

Reply from Angela Roughton, Manager at Glenmoor House Care Home - Avery Healthcare

Thank you very much for taking the time to review Glenmoor House Care Home and for your kind words about our staff team. Your mother became part of the Glenmoor family and a joy to nurse. She never complained and will be greatly missed by the staff. Best wishes, Angela


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Review from C M (Daughter of Resident) published on 2 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As the care home is open now it would be good if we could go to mum's room as to see her surroundings.

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Review from Susan G (Daughter of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As Covid restrictions are lifting, it would be nice to be able to touch mum and visit her in her room for privacy.

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Review from Helen R (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support given was excellent. Loving, with a high standard of looking after the welfare and feelings of the person involved. I have no hesitation to say Glenmoor were excellent and a caring loving environment for your loved one.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. Our highly trained staff team go above and beyond each day to provide a safe, warm and welcoming environment, whilst delivering exceptional support and care to all our residents. Best wishes, Rachel.


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Review from Kim C (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always friendly and accomodating, they really put the residents first.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for reviewing Glenmoor House Care Home. Our staff team go above and beyond the standards each day to provide a safe and loving community whilst providing an exceptional level of care. Best Wishes, Ryan.


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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for Glenmoor House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for Glenmoor House Care Home - Avery Healthcare is calculated as follows: ( (157 Excellents x 5) + (45 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 213 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenmoor House Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 13 Apr 2025

2 x Rockingham Nursing 2 x Uppingham Memory / Residential


Awards / Recognitions (11)

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