Glenmoor House Care Home - Avery Healthcare

25 Rockingham Road, Corby NN17 1AD
Submit a Review
9.7 72 Reviews
  • Glenmoor House Care Home - Avery Healthcare, Corby
Glenmoor House Care Home, situated on Rockingham Road, is a well-established residential facility proud to serve older people within Corby and Kettering. Offering a comprehensive range of care services, from nursing to residential and specialist dementia care, the care home also provides short-term respite care. This respite care service is ideal for carers seeking time off or individuals keen to experience full-time care home life.

Couples and companions receive a warm welcome in the home, where their well-being, comfort and happiness take precedence.

Diligent efforts are made to facilitate a smooth transition for all residents into home life, acknowledging the potential emotional challenges during this period. The experienced and caring staff ensure everyone feels valued in an environment where memories are shared. The holistic approach caters to the mind, body and soul, leveraging modern technological resources. Complimentary Wi-Fi is available throughout the home.

Residents are encouraged to personalise their rooms with familiar belongings, easing the adjustment to a new environment. The spacious and light bedrooms feature walk-in showers and flat-screen TVs. While most residents enjoy the cheerful lounges at Glenmoor House Care Home, quiet spots are always available for cosy chats or relaxation.

Show Glenmoor House Care Home - Avery Healthcare on the Map

Care Provided by Glenmoor House Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Bethany Whorton (Manager)
  • Admission Criteria
    • 65 years +
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Glenmoor House Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,200
    • Self-Funded Residential Dementia Care £1,250 – £1,250
    • Self-Funded Nursing Care £1,300 – £1,300
    • Self-Funded Nursing Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Care £1,300 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,300
  • (these prices are only a guideline, please contact Glenmoor House Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home have parking onsite. However they are also permitted to use permises next door.


Glenmoor House Care Home - Avery Healthcare Reviews (72)

Total of 72, showing 41-60
9.7

Glenmoor House Care Home - Avery Healthcare has a Review Score of 9.7 (9.685) out of 10, based on 18 reviews in the last 2 years. Over all time Glenmoor House Care Home - Avery Healthcare has 72 reviews.

Overall Experience

  • 50
  • 20
  • 2
  • 0
  • 0

Date Published

72
2
9
18
54

Review from M F (Son of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother seems very happy in Glenmoor. Staff seem caring and attentive, and she seems to be well looked after. The covid pandemic means we don't have the same close contact but the team have done well to keep mum safe and the 'opening up' seems to be proceeding well. We have found that the central
accounts are not good. Twenty-nine per cent of monthly accounts have been wrong over nearly five years and I have to keep a close on matters. Accounts let the team down.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home and for your kind words which are truly invaluable to us and our staff team. We understand how difficult the past year has been for us all, however now that the government have eased restrictions, we are delighted to welcome you back into our home for regular, safe visiting. We sincerely apologise for the issues that you have faced regarding the accounts system, I will ensure this is fed back to our Finance Department. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H H (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice clean and friendly place.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. As always we appreciate the positive feedback. Best Wishes, Ryan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David I (Son of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well organised, perfect surroundings inside and out. My mother is very happy and has never looked so well. All staff are courteous and friendly and have taken all Covid measures onboard.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. Our highly trained staff team go above and beyond to deliver an exceptional level of care for all our residents whilst strictly following our stringent hygiene protocols to create a safe, loving, care community. We are delighted to hear how happy and comfortable your mother feels living here. Best Wishes, Ryan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Irene D (Daughter of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Glenmoor House look after mum extremely well. She is happy living there. It is difficult not being able to access her room due to covid restrictions but we will soon be able to do so and make sure she has everything she needs to be comfortable. The building decoration is looking tired and
the home would benefit from refurbishment to keep apace with current care home standards.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. Our staff team are delighted to hear that your mother is happy and has settled in well in the loving care community we create. Now the Government restrictions have eased, we are looking forward to inviting you into our home for more regular safe visiting. We have recently acquired a new maintenance employee whose primary focus will be redecorating our home and we can't wait for you to see the final finish. Best Wishes, Ryan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Wife of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, polite and caring. Any questions that I have are answered. No problems found.

Reply from Rachel Aran, Marketing Administrator at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home and for your lovely feedback. Our highly trained staff team goes over and above the standards to ensure all our residents receive exceptional standards of care. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K A (Daughter of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved to Glenmoor following a short stay in hospital. It was recommended as the best care facility in the area for his palliative care. All the staff were excellent in the way they cared for Dad and helped make our limited time work the best for us and Dad. Not only did they tend to Dad's
medical needs, they kept his spirits up with chats and general kindness. We are very grateful for the hard work of the management and staff.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for reviewing Glenmoor House Care Home. Your kind words about our home are truly invaluable to us and we are delighted to hear just how satisfied you are with the facilities that we provide. Our highly trained staff team go above the standards to ensure that everyone who stays here receives an exceptionally high level of care catered to each individual's needs, and always ensures that each of our residents feels welcome and comfortable. Best wishes, Ryan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catriona E (Daughter-in-law of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family 25 years ago we had a horrendous experience of a nursing home so when there was no alternative but nursing care for my mother in law, the family whilst reassured by the good reviews and personal recommendations we received were understandably concerned, and actively looking for any clue
that there may be issues.
From our first phone call the service was friendly, dignified and helpful - everything was made very easy and great care was taken to ensure that her admittance and transfer went through as smoothly as possible, despite Covid. Glenmoor has a great team of staff - from day 1 everyone knew her primary family members by name, nothing was too much trouble, difficult or "later" - and as well as visiting we always felt that we could ring any time - and we always received a friendly and helpful reassuring response.
My mother in law has sadly passed away, but her end of life care was exactly that - the friendly professional care required.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. Your kind words are truly invaluable to us and our staff team are delighted to hear how satisfied you are with our home and staff members. It was a pleasure to have your mother-in-law as a resident at our home and her presence will be sadly missed throughout Glenmoor House. Best Wishes, Ryan.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, Mum was a resident for less than a week before passing away. During this short period, she was treated with dignity and respect and I never felt that it was a nuisance when I contacted the home. The staff treated mum the same way they would treat their own loved ones, which is all you can ask
for.
I'm unable to answer all questions due to the short time mum was a resident.

Reply from Ryan Farrelly, Marketing Assistant at Glenmoor House Care Home - Avery Healthcare

Thank you for taking the time to review Glenmoor House Care Home. We were very fortunate to have had your mother living with us, and your kind words are invaluable to us. I will be sure to pass on the message to our staff team - best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been here for a week but the care and the staff are absolutely amazing from talking on the phone to the dedication of each member of staff in our time of need we can't thank you enough, thankfully dad recovered. You are all a credit. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Friend of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend is receiving excellent care at Glenmoor House, and we have noticed a steady improvement in both his mental and physical health in the time he has been here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Daughter of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care my mum has received at Glenmoore House Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T R (Daughter of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very helpful and show empathy.
Activities are okay, although activity assistant often finds it difficult to manage on her own, needs more help.
The rooms are generally well maintained. The lounges could do with being brighter, not well lit and the residents cannot see to read or knit
etc on these dull; winter days.
Mum enjoys the camaraderie of living here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Val S (Daughter-in-law of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law doesn't like getting out of bed and sometimes get upset. The staff are always supportive, kind and give her a cuddle when needed. There's never an unkind word spoken, even on one of her bad days, she loves living at Glenmoor House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kath W (Sister of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my brother received has been first class. He feels very safe and secure. Staff are wonderful and the atmosphere is a good one. Meals are very good, his room is bright and airy with a view to the beautiful gardens. We could not wish for a better end of life experience for our brother. Thank
you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sassy T (Friend of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the time that my "Aunty" has been a resident, I have noticed visible improvements in her physically. She benefits greatly from the social aspect of eating together in a dining room and the variety and quality of food are clearly nourishing her, helping her to gain a little weight and have better
colour and tone to her skin.
There are a variety of activities arranged to suit the interests and abilities of all residents, "Aunty" particularly enjoys the singers who visit and she joins in readily with the songs that she is very familiar with. Other activities that are arranged are both mentally and physically stimulating.
As a resident with dementia, she is not always easy but the staff treat her with dignity and respect, which is a comfort to see. Overall "Aunty" is happy as a resident and I'm confident that she is well looked after. As a regular visitor, the staff recognise family and friends and treat them with a professional yet friendly and kind manner.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit mum, I am always welcomed like a family member and greeted by my first name. Even when I have not been able to visit as regularly as I would like, due to my own health, my mind is put at rest in the knowledge that mum is well looked after. Should her condition change suddenly, we would
be informed straight away. The home has a pleasant atmosphere, just like a home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vilma F (Wife of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the wonderful care my husband receives. The staff are friendly, helpful and caring. The activities are varied and amazing. The food is now excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charles N (Nephew of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I walked into Glenmoor House, it was like walking into a 4-star hotel. Everyone was very kind and polite and welcoming. I was really impressed and so is my uncle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret K (Wife of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Glenmoor House is an attractive home with a friendly, homely atmosphere. I am always made welcome when I visit and my husband is well cared for. I'm impressed by how well the staff in all departments work together and make time to talk to both residents and family members. Any queries or problems are
quickly dealt with.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W M (Daughter of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very nice care/nursing home. One of the best in the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for Glenmoor House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for Glenmoor House Care Home - Avery Healthcare is calculated as follows: ( (157 Excellents x 5) + (45 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 213 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glenmoor House Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 13 Apr 2025

2 x Rockingham Nursing 2 x Uppingham Memory / Residential


Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet