Review from Heather R (Daughter of Resident) published on 1 March 2021
Submitted via Postal Card • Report

Overall Experience

Both my parents were residents until my mother sadly passed away. The place is spotlessly clean and the staff are wonderful. They treat everyone with respect and dignity. I couldn't ask for a better place for my parents.

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Review from S R (Son of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience

Mum was only in for a short while, but we have nothing but praise for the way she was treated in this time.

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Review from Elizabeth C (Daughter of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience

Mum came to Kenroyal after a bewildering stay in hospital and rehabilitation units. She settled straight away - said that the food was lovely and that it was a lovely place. We could see that mum was cared for with dignity. The manager made time to keep us informed on Mum's health and well-being. As

mum deteriorated and we were allowed to visit (COVID aware) we saw how spotlessly clean and fresh looking the care home is. The nurses and carers all treated mum as they would one of their own. I would not hesitate to recommend Kenroyal. Excellent palliative care.

Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thanks a lot. We are grateful.

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Review from N R (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience

My mum was moved here from the hospital and received nothing but excellent care from the day she arrived. Although she deteriorated quickly, I am confident that her last few weeks were comfortable as they could be, due to the care of the manager and her team. Whenever we contacted the home, we were

always treated with kindness and compassion, which was much appreciated, especially at such a strange and difficult time. Thank you, all.

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Review from Joy B (Daughter-in-law of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience

Excellent home, the manager is always available and polite. She is totally dedicated to ensuring the residents are looked after and treated with dignity and respect.
My father-in-law has been there several years and has been looked after well, there has never been any cause for concern he is very

happy there.
Thanks to the manager and the Kenroyal staff.

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Review from Judy (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience

My father was admitted to Kenroyal from his local hospital during the Covid-19 pandemic. The care my father received from the staff at the home was outstanding. They showed empathy and compassion to my father and his family at a very difficult time in our lives. Although all care homes were not permitting

visitors, they kindly allowed our family to see my father from a distance whilst we stood in the car park. Sadly my father's health deteriorated due to residual effects of his illness. Instead of taking him back to hospital we decided that he would receive the best care for his condition at Kenroyal. The staff kept our family informed when we phoned to see how he was progressing. We were blessed to have spent some quality time with my father prior to him passing peacefully in his sleep.
I would highly recommend this care home due to its high standard of care and compassion.

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Review from Megan A (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience

Mum is very happy at Kenroyal and is treated with respect. I cannot go to Wellingborough very often but when I do I am always made welcome by the manager and all the staff. It has been good to know that during this lockdown, Mum has been well looked after which eases any worries I might have. It is

so nice to visit a clean and welcoming home. Thank you to the manager and all the staff that have done a remarkable job during this difficult time.

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Review from Frances J (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience

The Kenroyal provided superb care to my father, who had dementia. He was always treated with great dignity by all the staff, who worked extremely hard to make each person's time with them as comfortable and enjoyable as possible. The home was very well managed by the manager, who worked harder than

anyone else, yet always had time to discuss each resident. Even under the pressure of Covid-19, her support and patience did not waver.
The facilities provided were of a very high standard, kept scrupulously clean. The food and drink were both excellent. Activities were provided by the charming, helpful and extremely positive activities lady. My father always felt safe and secure there.

Overall, superb value for money. Well done and thank you, Kenroyal!

Reply from Saila Das, Manager at Kenroyal Nursing & Residential Care Home

Thank you very much for your appreciation and kind words.

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Review from R C (Husband of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience

My wife's treatment and care were of the utmost importance to the staff and management. She was given first-class respect as were we, the visitors. If only all nursing homes were run on the same principles nobody would be apprehensive about being a resident. I shall always be grateful to Kenroyal.

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Review from J R (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience

I am very happy with Mum's care. I am not at all worried. I am very pleased the way Mum responds to carers and interacts with activities. The food is really tasty and Mum enjoys all of her meals. We visit daily and we are always made welcome as if it is our home as well as Mums. The manager is very

hands-on and very approachable. All staff are always friendly and smiling.

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Review from Barbara D (Daughter of Resident) published on 2 December 2019
Submitted via Website • Report

Overall Experience

Both my mother and father were in the Kenroyal Nursing Home, I have nothing but praise for them, nothing was ever a problem and if you needed help they were there for you.
I would recommend this home every time.

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Review from Elizabeth G (Sister of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience

From the moment you enter this beautiful building, there is an incredible smile and greeting, whether it's one of the guys or girls who opens the door. The next thing is the colour and warmth that continues throughout the building. Our loved ones have the best environment and care.
I also feel when

visiting Kenroyal that care is extended to us, we are always asked how we are coping. That's a good feeling, so when I leave my sister to go home, I am leaving my sister in safe hands. This is an amazing care home, with an amazing staff.

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Review from L M (Niece of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience

Whenever I visit, the staff are always friendly and the home is always clean. All the residents seem happy, I know my auntie loved it here. Also, whenever she was ill, the staff are on it immediately and we are notified. It's a brilliant place and also the gardens are beautiful.
The manager is present

whenever you need her. Nothing is too much for her.

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Review from E C (Granddaughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience

My grandfather is new to Kenroyal. The care he received is far superior to that of previous placements.
His attitude and demeanour are notably improved since moving here. The staff are always attentive and kind, nothing is too much trouble for residents and visitors alike. Cooperation between management

and family is excellent, ensuring that both my grandfather and the family are confident in the placement.

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Review from S S (Daughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience

The manager and staff are all warm, friendly, efficient and helpful. This is my father's 5th care home and the only one he has wanted to remain in. He says he feels comfortable, safe and well cared for. He is always well presented with cut nails and tidy hair. 10/10 is his score for the meals.

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Review from B T (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience

My mother was in Kenroyal Nursing home for two years and four months and they made her final years happy, bust and fun. The entertainment is daily i.e, bingo, bowling, art and crafts. It's a joy to see pictures of Mum busy and having fun. Great leadership skills from manager and nurses. We love the

fact that you see the same staff daily, very low turnover of staff which help both you and the residents in continuity. Total professionalism on Mum's passing and all staff couldn't do enough for us. Thank you.

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Review from Sandra H (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother's time in Kenroyal was the best that she could have had. She went in from hospital and from the very first day it was the very best. She was cared for with the utmost respect, always looked happy and enjoyed all of the time with residents and staff. She could not have had a better place to

spend her last months of her life. We will always be grateful for the care she received from all members of staff.

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Review from Anthony B (Son of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience

My mother went to Kenroyal from hospital. She was unable to care for herself or walk. The staff cared for her until her death. We are thankful that she was transferred to the right place and lived safely in her last years.

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Review from Susan M (Daughter of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience

My Dad was here for seven months before he died in hospital. He was well cared for and treated with dignity and respect. The staff are all amazing and the nurses were quick to notice when my Dad became ill. All the staff were so kind to us and the manager always kept us informed. She has an open door

that you can go to at any time. A brilliant home for my Dad's last months of care.

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Review from Marion W (Daughter of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience

Mum was in Kenroyal for 14 months with extreme dementia, unfortunately, she passed away recently (age 95), the treatment she received during her stay was absolutely amazing from the management and all of the staff but in her final week they were all wonderful in the treatment of both Mum and all the

family who visited, nothing was too much trouble.

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Kenroyal Nursing & Residential Care Home

Care Provided by Kenroyal Nursing & Residential Care Home

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Funding & Fees Guide for Kenroyal Nursing & Residential Care Home

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