Kenroyal Nursing & Residential Care Home

19 Oxford Street, Wellingborough NN8 4JD
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9.9 126 Reviews
  • Kenroyal Nursing & Residential Care Home, Wellingborough
Kenroyal Nursing in Wellingborough, Northamptonshire has been set up to ensure a versatile lifestyle for elderly and vulnerable residents with care needs.

Every step is taken to achieve a comfortable environment and pleasant social atmosphere. It is purpose-built to create exceptional environments in which expert care can be delivered by hand-selected and fully trained staff.

Food and activities are as important as the care. The home looks to make positive contributions to community life, working closely with local health services and the families of residents, while ensuring that each client has their own personal freedoms and lifestyle respected throughout the care package being practised by professionals.

This is nothing but a home away from home. Qualified nurses and carers are trained and up-to-date with health and safety concerns and modern care regulation, taking nutrition and dietary needs seriously and striving for efficiency in which loved ones can feel confident.

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Care Provided by Kenroyal Nursing & Residential Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Saila Das (Matron / Manager)
  • Admission Criteria
    • Self Funded residents are also welcome
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1900
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Kenroyal Nursing & Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Residential Dementia Care £1,100 – £1,200
    • Self-Funded Nursing Care £1,200 – £1,300
    • Self-Funded Nursing Dementia Care £1,200 – £1,400

  • Also it depends on the resident's need.
  • (these prices are only a guideline, please contact Kenroyal Nursing & Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Resident's family, friends and relatives are welcome to visit.


  • Parking

  • Limited parking space available.


Kenroyal Nursing & Residential Care Home Reviews (126)

Total of 126, showing 81-100
9.9

Kenroyal Nursing & Residential Care Home has a Review Score of 9.9 (9.865) out of 10, based on 22 reviews in the last 2 years. Over all time Kenroyal Nursing & Residential Care Home has 126 reviews.

Overall Experience

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Date Published

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Review from N S (Granddaughter of Resident) assisted by family/friend published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and accommodating nursing home, always a warm welcome. My grandad always looks clean and presentable when we visit.
The staff are always happy to answer questions about his care and any problems.

Reply from Saila Das, Matron/Manager at Kenroyal Nursing & Residential Care Home

Thank you very much.


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Review from Elaine B (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home is excellent.
Staff are great and are very very good with the residents.
Cannot fault it in any way (perfect).
Very clean and they make sure it is at all times.
The staff have a lovely bedside manner towards the residents.

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Review from Paula A (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at the care home for a few months now and the standard of care is excellent. The staff are all very attentive and nothing is too much trouble.

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Review from Linda U (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Kenroyal for the last 14 months of her life. Time I feel she only had due to the care and love she received from all at Kenroyal. They not only cared for mum but the whole family. I cannot thank them enough for everything and would recommend them to all.
An exceptional establishment.

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Review from D A (Wife of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager took my husband in within a few hours when I was unable to cope with his complex and 24 hour needs. Her staff are well trained - a welcome greeting and always offered tea or coffee. Trained nurses are always in attendance, a Dr makes weekly visits. There is a chiropodist and hairdresser.
My husband is always clean with fresh clothes daily. Every item is well laundered. The manager is approachable, ready to discuss any problem. I am content my husband is in a safe, warm and compassionate environment.

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Review from Wendy L (Daughter of Resident) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only at Kenroyal for a couple of weeks after leaving the hospital. She was treated with such care, dignity and respect by all the staff. The manager could not have been more helpful at all times nothing was too much trouble for her.

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Review from Terry M (Son of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All as ticked below. I could not believe our luck to find such a lovely nursing home for my mother. It is a lovely home, with an excellent manager. I would have no hesitation to recommend this home and if possible, nominate the manager for a 'special award' that she thoroughly deserves. All delivered
with excellent support from the excellent staff, all managed by the home manager. Thank you.

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Review from Barbara A (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was only at Kenroyal Nursing Home for a very short time. She was treated with compassion and dignity from the very caring staff. I know she was comfortable and happy there.

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Review from Janis W (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is by far the best home my mother has been in. Managers and staff are very friendly and helpful. My mother can be very difficult and demanding but the staff are very patient with her and nothing phases them. The matron cannot do enough for us.

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Review from R T (Wife of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved to Kenroyal Nursing Home in May 2015. He is well looked after and well settled. The staff are very caring and friendly. We can visit anytime. The food is good and the manager is always ready to help and listen to people's problems. They do various activities which suits all the residents.
They do enjoy all the entertainments as well. On arrival staff always offer drinks to all family and visitors. A very happy atmosphere.

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Review from Steve B (Son of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is close to 96 years of age has been at Kenroyal since June 2017. The care and attention she has received has been excellent. The whole establishment is spotlessly clean, always has a fresh smell, the staff are professional, pleasant and courteous. Not just to us visitors but the way they
care for and nurse my mother.


It has not be a difficult decision for our family to decide this is where our mum will spend her final days. Knowing she will be well cared for and nursed to a very high standard and treated with the dignity she deserves as her time on this earth comes to an end.


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Review from Ron S (Husband of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Kenroyal enough, they were excellent from start to finish. All the staff greeted you from the start, the care of my wife was outstanding and our well-being was considered at all times, including emotionally. We were catered for throughout the day and night during my wife's stay. Nothing
was too much trouble, we only had to ask.

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Review from I P (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and caring. My mother receives very good care and is looked after.

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Review from Ian P (Son of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very clean at all times. The food and drinks are very good. Mum has been ver happy now she has settled in over the last year. The staff are very attentive and look after her needs. Well done Kenroyla Nursing and Residential Care Home

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Review from Janson K (Husband of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no worries or concerns regarding my wife's care. There is always someone on hand to attend to her every need.
The care and the environment at Kenroyal is first class. My wife is treated as an individual.

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Review from Teresa S (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only here for five months but she was looked after very well.
The staff and the manager were always very helpful and did everything they could to make Mum happy and comfortable.
I had no complaints whatsoever.

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Review from Trina B (Daughter of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was only a resident at Kenroyal for a short period of time as sadly he has recently passed away. I have been overwhelmed by the exceptional care he received from the Manager and all her team. They continually showed person-centered care and made his last days as comfortable and dignified as
they could. All staff are polite and friendly and provide me with peace of mind at a very difficult time.

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Review from L M (Daughter of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Kenroyal provides dedicated care for my father who at times, can display challenging behaviour due to his condition. The staff are competent, friendly and caring and there is a sense of cohesion where everybody is working together towards making everyone in their care happy and well looked after.
The staff also help relatives by listening to their concerns and assisting accordingly. When I leave my father after visiting, I gain great comfort from believing he has the best care possible I could find for him.

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Review from David W (Son-in-law of Resident) published on 2 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was admitted to Kenroyal, following a lengthy hospital stay, where we were informed he would be able to sit up again! After 24 hours he has been bathed and dressed and was sat up in the lounge area, what a surprise to us. The staff treated him with warmth and understanding, as at times
his dementia made him very confused and sometimes violent.
We couldn't ask for more, he had a lovely room, he was always clean shaven, with regular haircuts to make him very smart, as he would have liked it. A big thank you to all the staff.

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Review from Brigid G (Wife of Resident) assisted by family/friend published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at the home for only a short time before he passed away at the end of November. In that time my family was very pleased and impressed with the care and attention he received.
The carers were compassionate and helpful. The facilities were well maintained and resourced also
clean and spacious.
It gives us some comfort to know that he spent his last couple of months in your care.
Thank you.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Kenroyal Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Kenroyal Nursing & Residential Care Home is calculated as follows: ( (225 Excellents x 5) + (35 Goods x 4) ) ÷ 260 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenroyal Nursing & Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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