Ashurst Mews Care Home - Avery Healthcare

Northampton Lane North, Moulton, Northampton NN3 7RQ
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9.7 60 Reviews
  • Ashurst Mews Care Home - Avery Healthcare, Northampton
Ashurst Mews Care Home is located just outside Northampton, in the charming village of Moulton.

The Northampton nursing home provides various care services, including residential, nursing, and dementia care. At the core of its mission is the well-being and happiness of residents. The dedicated staff strive to engage residents in every aspect of home life, fostering new friendships and encouraging the pursuit of new hobbies and firmly believe that age should never be a barrier to trying something new at Ashurst Mews.

The facility warmly welcomes couples and companions, allowing them to continue their care journey together and create cherished memories side by side. The garden surrounding the home provides a delightful outdoor space for residents to enjoy the sunshine and the blooming roses. The beautifully designed interiors offer ample space for various activities, socialising, or quiet contemplation.

The cinema room is a major attraction among the residents. Residents are encouraged to personalise their bedrooms, bring their mementoes and keepsakes to make their fully furnished and spacious rooms feel like home. The home emphasises the importance of family and friends in the care process, urging them to visit as often as they like and actively participate in the lives of their loved ones. Guests at the home can enjoy the hair salon, where they can sit back, relax, and be pampered.

Stay updated on Ashurst Mews' activities by visiting the Facebook page, where they regularly share the latest happenings in the home. For further inquiries or to arrange a tour of the home, contact the friendly management team. Go and experience the warmth and vibrancy of Ashurst Mews Care Home in Northamptonshire.

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Care Provided by Ashurst Mews Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Graham (Home Manager)
  • Admission Criteria
    • 65 years +
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for Ashurst Mews Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,280
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350

  • This excludes billables such as hairdressing or chiropody
  • (these prices are only a guideline, please contact Ashurst Mews Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ashurst Mews Care Home - Avery Healthcare Reviews (60)

Total of 60, showing 41-60
9.7

Ashurst Mews Care Home - Avery Healthcare has a Review Score of 9.7 (9.746) out of 10, based on 19 reviews in the last 2 years. Over all time Ashurst Mews Care Home - Avery Healthcare has 60 reviews.

Overall Experience

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Date Published

60
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5
19
41

Review from Rosalind B (Sister of Resident) published on 29 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my sister joined the home I feel she has been extremely well cared for. She seemed to settle after the first 6 months and now after 4 years I can say she is extremely settled and happy. The staff are always kind and caring and always have time to speak to me and keep me advised of my
sister's health. Very happy with Ashurst.

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Review from Susan B (Wife of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Above all, it is the staff who make the place what it is - always greeting residents and families with a smile, always attentive to the needs of both (only 1 ' non-smiler' seen in 5 weeks of visiting)! All the teams have systems that are well adhered to, housekeeping - not only very efficient with their
daily routine but giving time to the residents and visitors too. Activities coordinator provides a wonderful range of activities. Meals are amazing and all the extra culinary delights for special occasions certainly have the 'wow' factor. So many extras make this home special - flower displays, visiting hand massage, seamstress. The floor care teams are wonderful and get to know their residents well. Their 'one to one' is lovely - but of course, never enough of it with the routines/paperwork that has to be adhered to which occasionally can mean stress for some dementia residents can escalate. The fact that the home runs so well must be down to quiet, but 'on the ball', manager, deputy and team leaders.
Now, if they did day care.........?

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Review from G H (Son-in-law of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our mum has only had a short stay, this is just the sort of care home you would want for your family. All of the staff are welcoming, friendly and helpful. The facilities are plentiful and the environment clean and welcoming. Thanks to everybody here at Ashurst Mews Care Home.

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Review from D G (Daughter of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved into her new home and she suffered from two chest infections. The staff were absolutely amazing. Their kindness, care and attention were unending and thorough. Happily, my mother has pulled through. I can't thank the staff enough for their patience and support. It is a lovely
and warm home and my mother has settled in comfortably.

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Review from Bernadette Y (Friend of Resident) published on 15 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff so friendly, helpful and supportive not just to the residents but also the families and friends visiting and always with a smile.
Would have no hesitation in recommending.

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Review from M J (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are not enough superlatives to describe quality of care my mother received during her respite stay at Ashurst Mews.
Quality of building, amenities, all outstanding but even better, the humour, positivity, patience, compassion and care shown by all staff. From carers to kitchen.
Everything was
done to make her stay a positive experience.

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Review from L B (Daughter of Resident) published on 10 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the time had come for Mum to choose a care home she decided on Ashurst mews. She has now settled in nicely having been there for 6 months.


As a family, we are very pleased knowing that Mum is being looked after in such a nice home.


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Review from Clive D (Son of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always good since re-furbish. Clean, good staff throughout including reception.

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Review from P C (Great-Niece of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family were looking for a home with a nice warm feel to it, we are very happy that this home is very close to the village and is very warm and welcoming.
The staff are very helpful from the Reception throughout the home.

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Review from A W (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving mum into a residential home was a very difficult and emotional experience. The staff at Ashurst were excellent at understanding mum's needs and settling her in very quickly. Knowing that all of mum's care needs, especially her own concerns, are being met is a great comfort. We always find the
staff and environment very welcoming when we visit.

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Review from G H (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring - both for residents and families. Creates a "home from home" family atmosphere. As a daughter, I feel I still have the same access to mum as to when she was living nearby in her own home.

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Review from Angela S (Granddaughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashurst Mews is a very kind caring and supportive home. Nothing is too much trouble they go out of there way to help the family and resident. They have given excellent care to my nan and have been an extended family.

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Review from Lizzie C (Daughter of Resident) published on 18 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't think of a better home for my Father to live in. Where I was struggling to keep him safe in his own home. At Ashurst court, all his needs are met. He is well looked after. He has regained his confidence and has a sense of purpose in life. I can't thank the manager and her incredible hard working
team who protect my father twenty four hours a day. The home is very clean and well organised.
We are very happy for my Dad to be here. I can rest knowing he is extremely well cared for.

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Review from Janet W (Daughter of Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in need of a great deal of care as she has fibromyalgia and now feels her legs will not carry her. At Ashurst Mews Care Home they soon recognised which equipment she would need to fulfill her every need. The home is light and airy unlike many I visited while trying to choose a home for
mum. It is kept spotless and doesn't smell unpleasant. The manageress is kind and always cheery and joins in with lunch, activities, etc. The staff are a great team always listening to any of your concerns and getting things done quickly to put your mind at rest. I cannot fault them in any way and my mum is settling in well. already calling her room home!

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Review from Susan (Daughter of Resident) published on 18 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was here as a resident and although very reluctant to move in to "an old people's home" she soon settled in. All of the staff recognise how difficult the initial transition is, and helped enormously to make her feel at home. The staff knew the names of her family and would always greet us when we
visited.
It was lovely to see her joining in the daily activities and she loved having her nails done and the weekly hairdresser's visit. When she became ill and we knew that she would not recover, the staff asked if she could return to the home for her final days - they could not have done more for her, with everyone from cleaners, waitresses, to the manager all calling into her room to see her every day and pass on their thoughts.
When I stayed overnight, a staff member would sit outside her room in case anything happened whilst I was asleep. They made the whole process of Mum's passing so much easier and I will be forever grateful to them all for the wonderful care that she received.

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Review from H C (Granddaughter of Resident) published on 14 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were exceptional when we came to view the home. Very attentive and knowledgeable. Visit to assess nan was reassuring. Transfer to home and welcome was smooth. Took a day or two to settle in (natural) communication between nan and some staff has been difficult due to hearing/accents. Only criticism
to date has been the poor quality of pillows and screwed up sheets on the bed. One nursing issue which was addressed immediately. So far so good!

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Review from S Y (Daughter of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents tarted living at this care home in January 2016. Without exception I have found the level of care exceptional. The manager and her staff go well beyond the call of duty to deliver the best possible experience for all the family at a very emotional time.
The home is beautifully decorated
throughout and has none of the less pleasant aspects common to other homes.

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Review from FL (Regular Volunteer) published on 21 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this home on a regular basis and I am always treated by such friendly staff. Everyone from the receptionist to the activities co ordinator always have lovely smiles on their faces. The residents I see will always tell me what they have been up to and it is evident how much fun they have on their
Facebook page.
Not being too many years away from retiring myself, I would absolutely choose this home to live.

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Review from David P (Son of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a nice size (not too big) plush, modern, clean and in my opinion well run. The staff are very good with the residents and visitors alike. They treat the residents with respect and dignity not forcing anything on anyone and the care is what you would hope my mother has been here now
for four months and I have been very happy with everything.

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Review from Samantha P (Regular Volunteer) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and great with residents.

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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Ashurst Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.746 for Ashurst Mews Care Home - Avery Healthcare is calculated as follows: ( (172 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 224 Ratings = 4.746

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashurst Mews Care Home - Avery Healthcare is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (5)

Balwinder

Balwinder Marwaha

Job Title: Home Deputy Manager

Joined: 2011

My name is Bindu and I am the Home Deputy Manager here at Ashurst Mews, my role is to oversee the home runs smoothly in the Home Manager's absence. I oversee the Nursing Team and support all of the team to provide Person-Centred care and that all resident's needs are met.


I started my career as a Qualified Nurse back home in India. I moved to the UK for a higher study in Nursing, graduating BSC Hons from the University of Bedfordshire. I started my career as a Home Carer, was promoted to Senior, Team Leader and then was given the opportunity to become an Advanced Care Practitioner for nursing care. I was encouraged and promoted to Deputy Manager, I have been working at Ashurst Mews for 12 years now.


I am proud to be a part of the wonderful caring Ashurst Team, I am very compassionate, dedicated and committed to my team, residents and families.


Keeley

Keeley Wan

Job Title: Head Chef

Joined: 2017

Hello, I'm Keeley and I work in the kitchen at Ashurst Mews as Head Chef.


I have actually worked for Avery for 13 years, working in 4 different homes during this time, but I have settled and found my future here at Ashurst Mews where I have now been for 6 years.


Part of my role is to come up with different meals that are both healthy, nutritious and tasty. I tailor the meals to the individual needs and dietary requirements of each resident within the home and make these meals look inviting and the menus appealing.


My favourite thing about my role is seeing the faces of the residents tucking into their food, with my favourite quote being " That was my favourite meal." In my kitchen, I also spend time making sweet treats, for staff birthdays, coffee mornings, visitors and my most enjoyable to make, the resident's birthday cakes. When their faces light up it really makes my day.


Georgina

Georgina McDonald

Job Title: Well-Being & Activities Coordinator

Joined: 2023

My name is Georgina & I am the Well-Being & Activities Coordinator at Ashurst Mews. I am new to the role but have many years of experience in activities, planning and supporting the well-being of others.


I largely gained my experience from working within the Educational System for 15 years, working my way from unqualified to management, using my skills as transferable skills to the home.


I really enjoy event planning and making each and every activity larger than life, adding the small details and tailoring the day to the residents and also our families and friends.


My family are very close and we enjoy taking time out of our personal lives to support the elderly within our community, so what better way to extend that than to support those residing in Ashurst Mews? I am excited about the future and can't wait to share it with you all.


If you see me around the home please stop to say Hello, I love getting to know everybody & it's wonderful to learn about new people. There may be an activity you would like to join in with, one we may not do here and you could suggest, the opportunities are endless & I can not wait to hear all about them.


Julia

Julia Power

Job Title: Head Housekeeper

Joined: 2017

Hi, I'm Julia and I have worked at Ashurst Mews Since May 2017.


Within my role I ensure the house is kept in a presentable condition, and that residents are living in a warm, welcoming, clean and fresh environment, making this their home from home and a place they are comfortable in.


I have a team who work alongside me, they are a very strong and reliable team who work hard to maintain high standards. I am proud of my team and the standards we produce. Within our role we also make time to gain bonds with the residents and their visitors, we meet and greet them in their rooms daily, supporting them with any cleaning tasks, laundry needs and general housekeeping. We ensure everything is labelled correctly, hung and sorted for each resident.


I enjoy taking time to get to know residents' routines and their personalities so I can support them on a person-centred approach.


Patrick

Patrick

Job Title: Head of Maintenance

Joined: 2022

My name is Pat and I'm the Head of Maintenance at Ashurst Mews.


Daily I look after the running of the maintenance side of the home, planning and carrying out scheduled tasks as necessary.


I have been doing maintenance for 25 years now but with Avery, I have been employed for 1 year. I always ensure any issues are always dealt with and make sure Ashurst Mews runs smoothly and safely for all who enter and live in the home.


I feel Ashurst Mews is a home that is running very well with very good communication and the atmosphere is always a pleasure to work in.