Visitors welcome at most hours, however, some times are busier than others. If in doubt please ring the Home beforehand.
Due to COVID 19, visiting arrangements are changing constantly, please ring the home to enquire about the current situation.
On site car park.
The Old Vicarage has a Review Score of 9.8 (9.791) out of 10, based on 24 reviews in the last 2 years. Over all time The Old Vicarage has 96 reviews.
Review from Julie B (Daughter of Resident) published on 24 February 2025
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you so much for reviewing us with such kind words, it is very much appreciated by the whole staff team.
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Review from S D (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you so much for your kind words and lovely review of our home and the care. It is a pleasure to care for your loved one.
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Review from Paul W (Son-in-law of Resident) published on 8 January 2025
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you so much for your kind words, which are very much appreciated. Thank you for taking the time to write such a beautiful review.
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Review from Lesley W (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you so much for taking your time to review us and your kind words, which are very much appreciated by all the staff in the home.
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Review from D E (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for your kind comments and taking the time to review us. It is very much appreciated by the staff team.
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Review from Debbie B (Daughter of Resident) published on 4 December 2024
Submitted via Website •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you so much for your review and kind words, it is so very much appreciated by all the team.
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Review from Maria E (Daughter of Resident) published on 4 December 2024
Submitted via Website •
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Reply from Helen Finlay, Manager at The Old Vicarage
Wow! Thank you so much for your kind words and lovely review. we are proud of the kind and caring staff within our home.
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Review from John W (Son-in-law of Resident) published on 4 December 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking time to review us. We appreciate your kind words.
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Review from Lesley W (Daughter of Resident) published on 4 December 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking time to review our home. Your kind words are greatly appreciated.
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Review from Janet H (Friend of Resident) published on 2 December 2024
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking the time to review us. Your kind words are very much appreciated by all the team.
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Review from J S (Relative of Resident) published on 11 November 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking the time to review us and your kind words, it is much appreciated.
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Review from L F (Wife of Resident) published on 11 November 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for your lovely review, it is very much appreciated.
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Review from R J (Stepson of Resident) published on 11 November 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for your kind review and lovely review, it is very much appreciated.
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Review from C J (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking the time to review us and for your kind comments, it is very much appreciated.
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Review from Melanie C (Daughter of Resident) published on 7 May 2024
Submitted via Website •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking time to review us and your kind words. Your comments will be very much appreciated by all the staff.
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Review from Dorthe Karin L (Wife of Resident) published on 29 April 2024
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking the time to review us at this sad time. The staff team value and appreciate your comments.
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Review from Susan M (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking the time to leave a review and for your kind words, they are much appreciated.
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Review from Gillian E (Wife of Resident) published on 4 April 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for taking the time to leave a review and your kind words.
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Review from Jason G (Son of Resident) published on 4 April 2024
Submitted via Postal Card •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for your kind words and taking the time to leave a review.
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Review from Brian R (Son of Resident) published on 18 March 2024
Submitted via Website •
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Reply from Helen Finlay, Manager at The Old Vicarage
Thank you for your amazing response and kind words. We have an amazing caring team at The Old Vicarage and I will be sure to pass on your comments.
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The Review Score of 9.8 (9.791) out of 10 for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.791 for The Old Vicarage is calculated as follows: ( (228 Excellents x 5) + (49 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 282 Ratings = 4.791
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Old Vicarage is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Nov 2023
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