Thank you for requesting a tour of Kara Healthcare! The team are looking forward to welcoming you. The tour will last around 30 minutes and can accommodate up to 4 people. They’ll take you through the care home, showing you the resident rooms, communal spaces, and the wonderful facilities. You’ll also meet some of the friendly team members and learn about the personalised care they provide. Please arrive 10 minutes early to ensure they can start on time. They can’t wait to meet you, show you around, and answer any questions you may have!
The home are pleased to offer convenient on-site parking for visitors. There are designated parking spaces available close to the entrance, making it easy for you to access their facilities. Please feel free to use these spaces when you arrive. If you have any special parking needs, don't hesitate to let the team know in advance, and they’ll be happy to assist you.
Park House Care Home has a Review Score of 9.6 (9.558) out of 10, based on 14 reviews in the last 2 years. Over all time Park House Care Home has 51 reviews.
Review from T S (Son of Resident) published on 12 February 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your feedback. We appreciate your comments on the room and meals - we'll definitely take them into consideration for improvements. We understand your concerns about the costs and truly value your honesty. Please don't hesitate to reach out if you'd like to discuss anything further.
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Review from Ryan D (Grandson of Resident) published on 31 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you so much for your wonderful feedback! We're delighted to hear you had such positive experiences when visiting your nan. Your kind words mean a lot to us!
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Review from Darren D (Son of Resident) published on 31 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you so much for your kind words and for trusting us with your mum's care. We're thrilled to hear that your experience exceeded expectations. Our team works hard to maintain high standards. Your recommendation means a lot to us.
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Review from Jennifer S (Daughter of Resident) published on 30 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your feedback. We're glad to hear that your dad is settling in well and that his pain management is now sorted. It's great to know that you find the staff friendly and the home warm and comforting. We truly appreciate your comments.
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Review from S C (Friend of Resident) published on 29 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your lovely review. We're so pleased to hear that you've found the environment welcoming, the staff kind and caring, and the facilities comfortable. It's great to know that the meals, drinks, and activities have made a positive impact. Your appreciation means the world to us!
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Review from M B (Friend of Resident) published on 29 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your kind review. We're so glad to hear that your friend is happy and well cared for and that both you and the family feel reassured by the staff's attention. It's wonderful to know that the facilities and room meet your expectations. Your trust and positive feedback mean a lot to us!
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Review from Samantha G (Daughter of Resident) published on 29 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you so much for your kind feedback. We're so pleased to hear that your mum is settling in well and that you've noticed such positive changes. It's wonderful to know she's feeling well cared for, and that the food and staff presence are making a difference. We truly appreciate your trust and are committed to providing the best care for your mother.
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Review from Martin G (Husband of Resident) published on 29 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you so much for your heartfelt review. We are truly touched by your kind words and are so glad to hear that you and your daughter feel welcomed and supported by our team. It's our privilege to care for your loved ones, and we deeply appreciate your recognition of the dedication and care our staff provide, even during challenging times. Your gratitude means everything to us, and we'll continue to offer the best care and support possible.
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Review from Julie C (Daughter of Resident) published on 29 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your kind review. It's wonderful to hear that your mum feels she is well looked after with us. Your trust and kind words truly mean the world to us.
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Review from L S (Great-Niece of Resident) published on 28 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your feedback. We're glad to hear the staff are always polite and that your great aunt's room is clean and tidy. We appreciate your comments on communication and will work on providing more updates during your visits to ensure you're well-informed and can offer support as needed.
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Review from M A (Partner of Resident) published on 28 January 2025
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Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home
Thank you for your heartfelt review. We're so glad to hear that you felt supported by our team and that we could help create a peaceful, comfortable environment for you both. Your kind words are truly appreciated.
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Review from Shital P (Daughter of Resident) published on 21 January 2025
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Reply from James Hopkins, Chief Operating Officer at Park House Care Home
Thank you so much for this lovely review, it is heart warming to hear of the great outcomes your mum is having at Park House and how the whole team are part of your positive experience. The staff will be so happy to hear this feedback, they are committed to delivering first class care every day.
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Review from Lee E (Son of Resident) published on 17 January 2025
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Reply from James Hopkins, Kara Healthcare at Park House Care Home
Thank you so much for your review, it is lovely to hear your positive comments about our staff and home, we deliver our care with pride and it is always good to hear the recognition for our staff for their dedication and genuine care.
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Review from Michelle D (Niece of Resident) published on 25 January 2024
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Review from Alison K (Daughter of Resident) published on 30 March 2023
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Review from Allan B (Son of Resident) published on 13 February 2023
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Review from S G (Granddaughter of Resident) published on 12 January 2023
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Reply from Katie Barnett, Marketing Administrator at Park House Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do for you please do not hesitate to get in touch.
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Review from S L (Daughter of Resident) published on 22 December 2022
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Reply from Katie Barnett, Marketing Administrator at Park House Care Home
Thank you for your positive feedback towards Park House Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.
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Review from Derek B (Friend of Resident) published on 23 June 2022
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Reply from Olivia Shields, Marketing Assistant at Park House Care Home
Thank you, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Sandra S (Wife of Resident) published on 23 June 2022
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Reply from Olivia Shields, Marketing Assistant at Park House Care Home
Thank you, for your comments about your recent experience at Park House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care, and we are pleased to hear that you enjoyed the party. Have a wonderful day.
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The Review Score of 9.6 (9.558) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.558 for Park House Care Home is calculated as follows: ( (106 Excellents x 5) + (33 Goods x 4) + (16 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 156 Ratings = 4.558
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Wasiu has over 20 years of experience working within the care sector. He is passionate and consistently strives for the best performance in all areas of his work as a leader. Wasiu has many qualifications such as a BSc in Business Management and IT, an NVQ Level 4 Adult and an IOSH Managing Safely Certificate.
Outside of care, Wasiu is an avid reader and loves listening to music. He especially enjoys watching and playing football.
Wasiu says his favourite part of the job is dealing with a diverse group of people, whilst meeting their needs on a daily basis to make a difference in their lives.
Words of encouragement for someone looking for care right now would be “Finding the right care home for either yourself or a loved one is much more than just the care itself; it’s about relationships, it’s about peace of mind, it’s about good food and good friends...”.