Park House Care Home

50 Park Road, Wellingborough NN8 4QE
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9.6 51 Reviews
  • Park House Care Home, Wellingborough
Park House care home in Wellingborough cares for people with dignity and respect.

Trained staff give residents the care they need in a friendly and social home.

A wide range of activities are available for care home residents to enjoy that are tailored to their interests.

Tasty food that meets individual residents dietary requirements are served each day.

Care Provided by Park House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Christine Skellham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Park House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Thank you for requesting a tour of Kara Healthcare! The team are looking forward to welcoming you. The tour will last around 30 minutes and can accommodate up to 4 people. They’ll take you through the care home, showing you the resident rooms, communal spaces, and the wonderful facilities. You’ll also meet some of the friendly team members and learn about the personalised care they provide. Please arrive 10 minutes early to ensure they can start on time. They can’t wait to meet you, show you around, and answer any questions you may have!


  • Parking
  • The home are pleased to offer convenient on-site parking for visitors. There are designated parking spaces available close to the entrance, making it easy for you to access their facilities. Please feel free to use these spaces when you arrive. If you have any special parking needs, don't hesitate to let the team know in advance, and they’ll be happy to assist you.


Total of 51, showing 1-20
9.6

Park House Care Home has a Review Score of 9.6 (9.558) out of 10, based on 14 reviews in the last 2 years. Over all time Park House Care Home has 51 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

This is a very nice and clean care home. All the staff seem to know and care after my mum. The room is clean but sometimes they forget to clean the bathroom properly. The food is nice but could be improved. Where I do get upset is the high costs that go with the care.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your feedback. We appreciate your comments on the room and meals - we'll definitely take them into consideration for improvements. We understand your concerns about the costs and truly value your honesty. Please don't hesitate to reach out if you'd like to discuss anything further.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing care home with very high standards when it comes to care and cleanliness and other areas.
I visited my nan a couple times a week and I always had a great experience and the staff would always make me very welcomed when visiting my nan.
Highly recommend.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your wonderful feedback! We're delighted to hear you had such positive experiences when visiting your nan. Your kind words mean a lot to us!


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Overall Experience  Overall Experience 5.0 out of 5

My mum was well looked after and the staff were all amazing. I highly recommend this care home. I staked this care home out for the first 2 weeks at the beginning going all different times due to the bad stories you hear, but I couldn't find fault with anything.
The main thing was the place was clean
and the staff were amazing from start to finish.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your kind words and for trusting us with your mum's care. We're thrilled to hear that your experience exceeded expectations. Our team works hard to maintain high standards. Your recommendation means a lot to us.


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Overall Experience  Overall Experience 3.0 out of 5

My dad has recently come into the care home and so far not overall bad, now his pain management is sorted after a conversation with SCA. All staff are friendly and welcoming. The home is warm and comforting.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your feedback. We're glad to hear that your dad is settling in well and that his pain management is now sorted. It's great to know that you find the staff friendly and the home warm and comforting. We truly appreciate your comments.


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Overall Experience  Overall Experience 5.0 out of 5

A pleasant environment with very kind and caring staff. Everywhere is clean and
comfortable. The patient's meal looked appetising and plenty of drinks available.
The home provides activities and entertainment.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your lovely review. We're so pleased to hear that you've found the environment welcoming, the staff kind and caring, and the facilities comfortable. It's great to know that the meals, drinks, and activities have made a positive impact. Your appreciation means the world to us!


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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant greeting, everything was explained properly. My friend is in good hands and seems happy, as does family with his overall care and the staff's attention. The room is adequate and all facilities are good.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your kind review. We're so glad to hear that your friend is happy and well cared for and that both you and the family feel reassured by the staff's attention. It's wonderful to know that the facilities and room meet your expectations. Your trust and positive feedback mean a lot to us!


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Overall Experience  Overall Experience 5.0 out of 5

My mum recently became a resident, she came from another residential home. I have noticed my mum is cleaner, with bedding changed regularly. She seems calmer in herself. The food always looks and smells delicious. There are always staff present to speak with.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your kind feedback. We're so pleased to hear that your mum is settling in well and that you've noticed such positive changes. It's wonderful to know she's feeling well cared for, and that the food and staff presence are making a difference. We truly appreciate your trust and are committed to providing the best care for your mother.


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Overall Experience  Overall Experience 5.0 out of 5

Park House has a wonderful and dedicated team of people who work in harmony to provide the very best care for residents and visitors. I cannot find the words to express my gratitude for the kindness and gentle support you have all given me this year. You all greet me and my daughter with a warm, welcoming,
reassuring smile. I know at times you are all under pressure, especially over the present Christmas and New Year period but the residents and visitors would never realise.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you so much for your heartfelt review. We are truly touched by your kind words and are so glad to hear that you and your daughter feel welcomed and supported by our team. It's our privilege to care for your loved ones, and we deeply appreciate your recognition of the dedication and care our staff provide, even during challenging times. Your gratitude means everything to us, and we'll continue to offer the best care and support possible.


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Overall Experience  Overall Experience 4.0 out of 5

Me and my siblings are happy with the professional care Mum has always received at Park House since she arrived back in 2017.
Mum is well looked after and cared for and the staff are friendly and easy to talk to when we visit.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your kind review. It's wonderful to hear that your mum feels she is well looked after with us. Your trust and kind words truly mean the world to us.


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Overall Experience  Overall Experience 3.0 out of 5

Always polite staff when have contact, don't really get any update on what great aunty has been up to. Room is always clean and tidy, would like a bit more communication on visit on how she is doing and anything we could do to support.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your feedback. We're glad to hear the staff are always polite and that your great aunt's room is clean and tidy. We appreciate your comments on communication and will work on providing more updates during your visits to ensure you're well-informed and can offer support as needed.


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Overall Experience  Overall Experience 5.0 out of 5

My partner went into Park House Care Home end of September and was there until he passed away peacefully on the 10th of December at 4.30 pm. I can only say we had excellent service from the manager the managerial staff, the nurses and cares. My partners time was pleasant relaxing and he was truly cared
for until the end. During his stay we were able to have a Birthday Party for him organised by the coordinator of entertainment for the patients and residents. The environment is non other than perfect. The cleanliness is exceptional. Everyone was friendly and obliging from the minute we stepped through the door until we left quietly and peacefully with my partner and the funeral director. Thank You Park House for looking after my partner and best friend.

Reply from Bernadette Cromwell, Head of Marketing at Park House Care Home

Thank you for your heartfelt review. We're so glad to hear that you felt supported by our team and that we could help create a peaceful, comfortable environment for you both. Your kind words are truly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Very good, caring staff. They do good activities. The staff are always smiling and welcoming. The management team update us with all news and they are happy to help. Mum really is enjoying it there. They do vegetarian food as well. They do cinema/museum and shopping trips as well.

Reply from James Hopkins, Chief Operating Officer at Park House Care Home

Thank you so much for this lovely review, it is heart warming to hear of the great outcomes your mum is having at Park House and how the whole team are part of your positive experience. The staff will be so happy to hear this feedback, they are committed to delivering first class care every day.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and homely feel. I know my mum is well looked after and cared for here.
They have regular entertainment and my mum is encouraged to join in, even though she never remembers, but their social media page posts regular updates.

Reply from James Hopkins, Kara Healthcare at Park House Care Home

Thank you so much for your review, it is lovely to hear your positive comments about our staff and home, we deliver our care with pride and it is always good to hear the recognition for our staff for their dedication and genuine care.


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Overall Experience  Overall Experience 4.0 out of 5

Thank you for the compassionate, professional care that my aunt received during her stay at Park House. Communication was always excellent, and staff always had time to talk and make the family welcome when visiting. I have no doubt that Auntie was well cared for. She was always relaxed and peaceful.
Her end-of-life care was also met with dignity and great communication, which allowed her family to be with her. A wonderful place and staff.

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Overall Experience  Overall Experience 5.0 out of 5

I found the staff very friendly and couldn't do enough for my mum. She got all the welcome she needed and she was very happy with her stay.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly, always there to help. Overall, very professional. Thanks for looking after Mum.

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Overall Experience  Overall Experience 5.0 out of 5

Grandma has been in residence for just over a month. From first visit, I have received a warm welcome from all staff. All asking how I am and if I needed anything. The staff are so friendly and caring towards grandma. Nothing is too much trouble. We are so pleased that Grandma is at Park House. The
room Grandma is in is always clean and tidy. The food is all home cooked and it smells and looks delicious.

Reply from Katie Barnett, Marketing Administrator at Park House Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do for you please do not hesitate to get in touch.


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Overall Experience  Overall Experience 5.0 out of 5

Park House Care Home is a lovely home. My mother has only been a resident for a short time, where she is being very well looked after and nothing is too much trouble. The team are always available to chat making sure that mum is ok and asking if we are too. Such a welcoming happy home.

Reply from Katie Barnett, Marketing Administrator at Park House Care Home

Thank you for your positive feedback towards Park House Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

Always welcome when visiting my friend. Nice staff, everywhere nice and clean. Every time I come in I'm made welcome.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Overall Experience  Overall Experience 4.0 out of 5

We has a really enjoyable afternoon. The sun was shining and there were two singers that had everybody involved. It would not be easy to organise all of the wheelchairs, but it was managed and everybody had a good time. Special thanks to one staff member who worked really hard with a big smile. It seemed
to go off smoothly.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, for your comments about your recent experience at Park House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care, and we are pleased to hear that you enjoyed the party. Have a wonderful day.


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Current Review Score: 9.6 (9.558)

Overview of Review Score

The Review Score of 9.6 (9.558) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.558 for Park House Care Home is calculated as follows: ( (106 Excellents x 5) + (33 Goods x 4) + (16 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 156 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Wasiu

Wasiu Ogundipe

Job Title: Home Manager

Wasiu has over 20 years of experience working within the care sector. He is passionate and consistently strives for the best performance in all areas of his work as a leader. Wasiu has many qualifications such as a BSc in Business Management and IT, an NVQ Level 4 Adult and an IOSH Managing Safely Certificate.


Outside of care, Wasiu is an avid reader and loves listening to music. He especially enjoys watching and playing football.


Wasiu says his favourite part of the job is dealing with a diverse group of people, whilst meeting their needs on a daily basis to make a difference in their lives.


Words of encouragement for someone looking for care right now would be “Finding the right care home for either yourself or a loved one is much more than just the care itself; it’s about relationships, it’s about peace of mind, it’s about good food and good friends...”.


Frequently Asked Questions about Park House Care Home

What types of Care is Park House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Park House Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Park House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Park House Care Home to the centre of Wellingborough?

0.2 mile(s) as the crow flies, distance by road may be significantly further.