Park House Care Home

50 Park Road, Wellingborough NN8 4QE
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9.6 51 Reviews
  • Park House Care Home, Wellingborough
Park House care home in Wellingborough cares for people with dignity and respect.

Trained staff give residents the care they need in a friendly and social home.

A wide range of activities are available for care home residents to enjoy that are tailored to their interests.

Tasty food that meets individual residents dietary requirements are served each day.

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Care Provided by Park House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Christine Skellham (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Park House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Thank you for requesting a tour of Kara Healthcare! The team are looking forward to welcoming you. The tour will last around 30 minutes and can accommodate up to 4 people. They’ll take you through the care home, showing you the resident rooms, communal spaces, and the wonderful facilities. You’ll also meet some of the friendly team members and learn about the personalised care they provide. Please arrive 10 minutes early to ensure they can start on time. They can’t wait to meet you, show you around, and answer any questions you may have!


  • Parking

  • The home are pleased to offer convenient on-site parking for visitors. There are designated parking spaces available close to the entrance, making it easy for you to access their facilities. Please feel free to use these spaces when you arrive. If you have any special parking needs, don't hesitate to let the team know in advance, and they’ll be happy to assist you.


Park House Care Home Reviews (51)

Total of 51, showing 21-40
9.6

Park House Care Home has a Review Score of 9.6 (9.558) out of 10, based on 14 reviews in the last 2 years. Over all time Park House Care Home has 51 reviews.

Overall Experience

  • 30
  • 18
  • 3
  • 0
  • 0

Date Published

51
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Review from S P (Sister of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park House Care Home is excellent, the care that they give to my sister is wonderful. Staff are very friendly and easy to talk to. I know my sister is in a very caring environment, and that makes me feel happy to know she is safe and well looked after.

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Review from J H (Friend of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a regular visitor to Park House, each time I have visited, the staff are very friendly and welcoming. The home is always clean. My friend is very happy at the home, she is also very happy with the care she receives.

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Review from Philip J (Husband of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at all levels are welcoming and seem to want to give the best service they can. Staffing level at the weekend seems a bit lower.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Phillip, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from K D (Daughter of Resident) published on 10 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly/family type atmosphere staff are wonderful and know that Mums needs are met fully.
Mum looks and is so happy here and knowing how well she is by the continuing outstanding care of all the staff.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you for letting us know how we are doing at Park House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from T W (Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy at Park House, staff lovely and excellent.

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Review from H G (Daughter-in-law of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Most staff were pleasant, kind and friendly. However, some are rather officious. On some visits, there has been a strong smell of urine and a trolley of food waste was left in the lift that, residents, staff and visitors use.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case.
Food waste trolleys are never left unattended in the home. On the occasion you are referring to, the lift was called by a team member on the ground floor without realising that a carer upstairs was moving the trolleys into the lift.
If there is anything you would like to speak about in more detail, please do not hesitate to reach out to us at the home.


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Review from Grae W (Son of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was diagnosed with dementia several years ago. When it became time for him to go into a home, they started looking for care homes in the area. The first one he went to was a care home that didn’t have the facilities to look after my dad. He became sick and spent 6 weeks in hospital. He was then
moved to Park House care home, where after a couple of weeks, we all noticed a huge improvement in his general health. He put weight on and was a lot happier. He made a big impression on all the staff that worked there, as only someone with dementia could do! I think in all he spent 3 1/2 years there and was well looked after. As was my sister and I whenever we visited. The staff were friendly, very helpful and exceptional at their jobs! Sadly he passed away in November 2020 and left a big hole in a lot of family and friends lives, I just wanted to say a big thank you to managers and all the staff there.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Grae, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Park House Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Dad with dignity and the compassion he deserved during his time at our home. We hope that his time at Park House did see some friendships flourish with both the Care team and residents. Thank you once again, if there is anything more we can do please do not hesitate to reach out.


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Review from Sue M (Daughter of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was discharged from the hospital into Park House; they welcomed her into their care and did all they could to help her feel settled. In the last days of her life, the staff supported all of us with their kindness and care.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Sue, for your comments about your recent experience at Park House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Jonathan R (Son of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the care my Mum was given throughout her time at Park House. The communication has always been very good, particularly during the past months during the Covid related lockdown.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Jonathan, for your feedback following your recent experience of our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Belinda F (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park House care home is amazing, my dad is very special to me, the staff are so professional and caring, I wouldn't trust anybody else. They have gone beyond for the care for their residents during Covid, some staff not even leaving the home to keep the residents safe. Activities have been exceptional,
keeping everyone entertained during this time and even Skype calls to keep relatives in touch with each other. Thank you Park House care home Wellingbourgh for your care and support not just for residents but for supporting the relatives too. If I could give you all a medal I would, keep up the amazing work you all do and many thanks.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Belinda, for your comments about your recent experience at Park House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jacki (Niece of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful and extremely satisfied with the care the whole team have given to my Aunt. The last few months have been especially difficult and they have kept me in touch with phone and Skype calls, all the staff continue to be happy and positive which can't be easy sometimes. The food is always
good with homemade cakes and lots of special attention is given for birthdays. The home is very clean and the washing is done daily to a very high standard. I love the Facebook page which keeps me updated and smiling with what the Activity coordinator and staff are doing. They have also been cutting her hair and giving her a manicure since March when the normal hairdresser can't come in. My Aunt was recently poorly and the nursing care and attention given was excellent and I'm pleased to say she has fully recovered. All the staff are always happy to chat and reassure me when I ring them.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Jacki, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Sandra B (Granddaughter of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is having palliative care and we can not say in words how pleased we are with her care. All the staff have helped my nan to look so comfortable and so well looked after. Since April the communication has been fantastic, always taking all the families feelings and wishes for my nan at top value.
Through such a tough time the staff have been amazing.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Sandra, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home has been so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Shirley Y (Wife of Resident) published on 8 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent staff and care for my husband.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Shirley, for sharing your recent experience of our home. We are pleased that it has been so positive.


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Review from M O (Son of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Under the circumstances which are happening today, everyone involved is dealing with it excellently.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Have a lovely day!


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Review from M P (Partner of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has always been well looked after with kindness. Always clean and tidy, and well-fed. Over a period of nearly three years, he was extremely poorly when he arrived after a long hospital stay. The home built him up and got him eating, walking and talking.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you for letting us know how we are doing at Park House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from J L (Son of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful. No problems.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you for letting us know how we are doing at Park House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Elizabeth W (Niece of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely welcoming staff. Due to COVID, the visit was restricted to a small lounge. But it was very clean and the staff are very hospitable. My aunt said she was always being offered drinks - tea, coffee or water - all very important for older adults to keep hydrated. It was lovely to see my aunt, even
under difficult circumstances.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Elizabeth, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.


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Review from J G (Daughter of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In Park House my parents were always well cared for, they were always presented clean and tidy. I cannot fault the love and care the staff gave, the staff loved them as their own family. The care home is always well presented and the food is excellent. I would highly recommend. Thank you so much.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Robbie P (Son of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a nursing resident at Park House. She moved here in 2017 from another cordial FSHC home she resided at since 2013. She settled in fine being very well cared for.
The new home manager and the activities co-ordinator have developed a strong genuine connection with my mum who will grasp their
hand to cheerfully interact and smile.
My mum spends time in the rear garden or garden patio enjoying the fresh air, admiring the plants and relaxed listening to birds singing.
During the Covid-19 lockdown, the home has kept me updated with my mum’s health and the activities she participates in.
With restrictions easing, the home has allowed me to visit my mum by arrangement at the patio garden maintaining mandatory protocols.
The home welcomes diversity, adapting to ensure inclusion and a supportive home community. The home also acknowledges and accommodates my hidden disabilities and needs.
Park House has demonstrated that my mum will receive quality care through to her last days.

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Review from Stephanie M (Daughter of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were always very pleasant and helpful. I was regularly updated on issues relating to my mother.
Despite the current lockdown situation, we were very grateful to staff for giving us the opportunity to say goodbye to our mother hours before she passed away.

Reply from Olivia Shields, Marketing Assistant at Park House Care Home

Thank you, Stephanie, for your feedback and for taking the time to share your experience at Park House Care Home. We are so sorry to hear about your mother, but pleased you felt she received great care and hope that her time at Park House did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.


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Current Review Score: 9.6 (9.558)

Overview of Review Score

The Review Score of 9.6 (9.558) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.558 for Park House Care Home is calculated as follows: ( (106 Excellents x 5) + (33 Goods x 4) + (16 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 156 Ratings = 4.558

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Wasiu

Wasiu Ogundipe

Job Title: Home Manager

Wasiu has over 20 years of experience working within the care sector. He is passionate and consistently strives for the best performance in all areas of his work as a leader. Wasiu has many qualifications such as a BSc in Business Management and IT, an NVQ Level 4 Adult and an IOSH Managing Safely Certificate.


Outside of care, Wasiu is an avid reader and loves listening to music. He especially enjoys watching and playing football.


Wasiu says his favourite part of the job is dealing with a diverse group of people, whilst meeting their needs on a daily basis to make a difference in their lives.


Words of encouragement for someone looking for care right now would be “Finding the right care home for either yourself or a loved one is much more than just the care itself; it’s about relationships, it’s about peace of mind, it’s about good food and good friends...”.