Pytchley Court Care Home

5A Northampton Road, Brixworth, Northampton NN6 9DX
Submit a Review
9.8 76 Reviews
  • Pytchley Court Care Home, Northampton
Situated in Brixworth, a village close to Northampton, Pytchley Court Care Home is a 37 bed setting offering quality care and support for those looking for residential, nursing and dementia care.

A small home, Pytchley Court offers a more intimate environment than many residential settings. The team are able to get to know residents personally, ensuring they provide the care and support they need whilst also seeking different ways to ensure each day brings something to enjoy, whether it be engaging with the varied activities programme or settling down to enjoy a favourite film.

The home is purpose-built and has been recently refurbished, offering residents a modern yet homely feel where there are plenty of spaces to relax, dine and socialise, with everything designed for maximum comfort. In addition, there is room to pursue hobbies and interests as well as a hairdressing salon for some well-deserved pampering. The lovely landscaped garden, looked after by a group of green-fingered residents, is the ideal spot to sit and socialise with friends and family.

Community is an integral part of life at Pytchley Court, and the team support residents to get involved with the community in Brixworth, maintaining existing relationships as well as building new ones with with local schools, charities and businesses in the area.

With everything in the capable hands of the experienced home manager, Pytchley Court offers a real home from home setting where kind care is at the centre of the team's practice.

Show Pytchley Court Care Home on the Map

Care Provided by Pytchley Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Watson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required

Pytchley Court Care Home Reviews (76)

Total of 76, showing 21-40
9.8

Pytchley Court Care Home has a Review Score of 9.8 (9.819) out of 10, based on 12 reviews in the last 2 years. Over all time Pytchley Court Care Home has 76 reviews.

Overall Experience

  • 48
  • 25
  • 3
  • 0
  • 0

Date Published

76
6
8
12
64

Review from M H (Son of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are not many words to describe our experience of Pytchley Court. But if pushed, phenomenal, springs to mind - excellent is another. The staff work tirelessly to ensure the welfare of the residents is upheld. The home is well run and organised with the staff from top to bottom superb. I personally
cannot fault it nor any of my family and would certainly recommend it to anyone without hesitation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B W (Friend of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely setting, residents appeared happy and well cared for. The staff were welcoming and had an excellent insight into the individual needs of the residents.
The resident I visited appeared happy, he looked very well, dressed and had a haircut. The staff were very aware of his likes and dislikes
and how to engage with him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the home from 1/11/21 until her death on 23/03/22. I cannot praise the staff enough for the great care that my mother received. For the last three weeks, mum was on end of life care. During this time, the staff were amazing, both to my mum and in the care and support they
gave me and other members of mum's family. A wonderful team of people, so dedicated, caring and just 'lovely'. Thank to them all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Husband of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at the home for nearly three months and seems to be settling in quite well. We have found the dedicated staff most helpful and are very caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Friend of Resident) published on 14 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to recognise the activities co-coordinator for the way she passionately cares so much and understands the residents' needs. The way she goes about her care is exemplary and really feel she should be recognised. I have been in other care homes and have never seen such a "caring family home"
this is clearly enhanced by the staff within it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Nephew of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The most important thing about Pytchley Court Care Home is the evident care and love displayed by the staff, not just to my uncle but to me as well. Also, the material things are delivered as well. Pytchley is not a luxury home what they did was always to the best standard - food, rooms, activities,
and cleanliness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah B (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Pytchley Court since October. She has improved in health and confidence now she has settled. All staff are kind, considerate and caring. Mum is treated with respect and provided with one to one care when required. I am kept informed of any health issues and her well-being. I am also
able to visit regularly. Thank you to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 13 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel safe to have my Dad here as he is well looked after and everyone is kind and friendly and always makes sure he is happy. Always do everything they can to keep us informed on all that we need or ask to know. And I love that they make dad laugh.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn L (Daughter of Resident) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after implicitly by this care provider. Every interaction I had with all members of staff was caring, considerate and professional. I am extremely grateful that my mother was cared for at Pytchley Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kim P (Daughter of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from the start I have found all the staff friendly, caring and supportive towards my Mum and us as her family, plus thank you to the manager. Mum's room was clean and bright with no underlying smells which was extremely welcoming. Mum is at the end of life care and the care home has treated us
with sensitivity and caring, enabling us to visit Mum at any time. The grounds are beautiful and kept tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T D (Husband of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Through very harrowing times before with my wife's illness to find a care home with the staff so caring is such a relief. Now I know I don't need to worry as she is in a safe environment, and in the hands of very caring staff. I can't thank them enough. To send me photos of my wife getting involved,
and seeing her happy is much more than relief - I am overjoyed (we both are). Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B G (Brother of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister appears to have settled in well and appears to be much calmer and happier than she was previously. I am sure she is being well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Resident) assisted by family/friend published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W W (Daughter of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now some months since my mother entered the care home during the Covid pandemic. It has been extremely difficult not to see her. However, I do feel reassured that without exception all the members of staff I have come into contact with have been caring, kind, helpful and reassuring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra H (Niece of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been as happy in Pytchley as she would in any home. And I have always appreciated the many kindnesses shown to her over the years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W F (Niece of Resident) published on 26 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been at Pytchley Court for over four years now. After major surgery at 89 years old, she moved into Pytchley Court unable to do anything. She has received excellent care throughout and is a testament to the care she been delivered by amazing consistent care of the staff. This includes the
laundry lady, handyman, care activity coordinator as well as nurses and carers. She had her 94th Birthday yesterday and with the ongoing care, will see 95!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane B (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Pytchley Court since January 2020. The last few months have been very difficult, not being able to visit Mum due to Covid-19, but both Dad and myself have had regular contact by phone. Mum struggles to hold a conversation over the phone now but she is encouraged to tell us what she has
been doing by the staff helping her. She seems happy, settled and still has her cheeky sense of humour. When we were able to visit pre-Lockdown, the staff were pleasant, attentive and always willing to answer questions, bearing in mind Mum was only there eight weeks before Lockdown started. So we were new to everything, but the staff couldn't have been more helpful and understanding. The home was clean and tidy and there was a fair bit of decorating going on. Mum moved into a newly decorated room which was bright and airy. The garden is very nice and I believe Mum was out there during the Summer. A huge thank you to all of the staff at Pytchley Court, you have all been amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola M (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If you are reading this review wondering whether to choose this care home for your loved one and worried that due to the current pandemic you are unable to visit to see if it is suitable, worry no more! The staff are very caring and regularly keep me updated with my mum's care plan and any issues. The
situation at the moment is extremely stressful and sad due to not seeing my mum often but they send me videos and FaceTime. Well done to all of the staff!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L J (Daughter of Resident) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pytchley Court is a very organised care home and I am satisfied with the care my Mum receives. It would appear she is not happy about having to wait to be escorted to her room in the evenings, probably a busy time for staff? meals are varied and mostly tasty and portions satisfactory. The cleanliness
of the building is good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to Covid19, I have obviously not been into the Home for at least 6 months, so most of my observations are dated. However, I must thank the entire staff, particularly the senior management and senior carers, for their passion and dedication during what is an extremely difficult period in all of our
lives.
Over the last 12 months, through better quality leadership in maintenance, there has been a great improvement in the quality of the decor both inside and out. However, the property is very tired and is in need of serious renovation. The heating system is an extremely old storage heater system that can cause the Home to be uncomfortably hot in summer and cold in winter at times. I understand that the bedrooms were all being refurbished but COVID has halted this.
I believe that my 102-year-old Mother is being well looked after at Pytchley due simply to a dedicated staff but to make me able to highly recommend the Home needs a serious refurbishment cash injection.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Pytchley Court Care Home

Thank you for the lovely comments about the care at Pytchley Court, we do have plans for refurbishment at this home in the near future and look forward to sharing these improvements with residents and relatives.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Pytchley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Pytchley Court Care Home is calculated as follows: ( (119 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pytchley Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Sue

Sue Watson

Job Title: Home Manager

Joined: 2018

Introducing Sue Watson
Home Manager at Pytchley Court, Northampton


What does ‘kindness’ mean to you?


“For me, kind care is taking the time to understand our Residents’ individual needs and cultures.”


As a Registered Nurse with 43 years' experience, Sue has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. Sue is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked in the care sector for many years, Sue closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. Sue extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


Sue also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Pytchley Court.


When asked what she enjoys most about her role, Sue remarked:


“There’s nothing more rewarding than seeing the Residents with a smile on their faces. I love to see them happy.”


Outside of work, Sue enjoys gardening and regularly tending to her chickens at her home.


If you would like to find out more information about Pytchley Court, Sue has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.