Pytchley Court Care Home

5A Northampton Road, Brixworth, Northampton NN6 9DX
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9.8 76 Reviews
  • Pytchley Court Care Home, Northampton
Situated in Brixworth, a village close to Northampton, Pytchley Court Care Home is a 37 bed setting offering quality care and support for those looking for residential, nursing and dementia care.

A small home, Pytchley Court offers a more intimate environment than many residential settings. The team are able to get to know residents personally, ensuring they provide the care and support they need whilst also seeking different ways to ensure each day brings something to enjoy, whether it be engaging with the varied activities programme or settling down to enjoy a favourite film.

The home is purpose-built and has been recently refurbished, offering residents a modern yet homely feel where there are plenty of spaces to relax, dine and socialise, with everything designed for maximum comfort. In addition, there is room to pursue hobbies and interests as well as a hairdressing salon for some well-deserved pampering. The lovely landscaped garden, looked after by a group of green-fingered residents, is the ideal spot to sit and socialise with friends and family.

Community is an integral part of life at Pytchley Court, and the team support residents to get involved with the community in Brixworth, maintaining existing relationships as well as building new ones with with local schools, charities and businesses in the area.

With everything in the capable hands of the experienced home manager, Pytchley Court offers a real home from home setting where kind care is at the centre of the team's practice.

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Care Provided by Pytchley Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Watson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required

Pytchley Court Care Home Reviews (76)

Total of 76, showing 41-60
9.8

Pytchley Court Care Home has a Review Score of 9.8 (9.819) out of 10, based on 12 reviews in the last 2 years. Over all time Pytchley Court Care Home has 76 reviews.

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Review from J S (Wife of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At Pytchley Court Care Home, the residents are given personalised care with team members who are trained to give holistic care, and the staff training is of a high standard.

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Review from Tony K (Son of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say for the record that my mother was admitted to Pytchley Court towards the end of March 2020 and remained there until she passed away in June 2020. During her time at this home, she was treated with respect and cared for in the highest possible and professional manner. At first,
she made great progress from whence she arrived and this was no doubt due to the care, help and support from the staff within this home. She was made to feel at home by all members of the nursing team and management. Unfortunately, my mother took a turn for the worse probably caused by her Dementia and finally a stroke; the staffs were extremely attentive and informed us of her condition on a regular basis. I have no hesitation in recommending Pytchley Court Care Home or its staff who I cannot thank enough for all their care and commitment they showed my mother.
Regards.

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Review from Martin K (Son of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wish to express my sincere thanks and appreciation to all the staff at Pytchley Court who have shown both myself, my brother and sister such kindness and consideration whilst looking after both my Mum and Dad at Pytchley.
Firstly, my Mum and Dad have received the kindest care, support and
attention during their stay. We have spoken on the telephone for daily updates on the well being of our parents and have visited several times during the difficult COVID period, with an absolute attention to detail, being provided full PPE protection, whilst also demonstrating such a caring and considerate approach to our visits.
We are so impressed having dealt with a great many staff at different times of the day, we have found every member to be very friendly, professional and a pleasure to deal with, making it a lot easier for us during these difficult times.
We sadly lost our lovely mother recently and all the staff were absolutely wonderful.
Thank you.

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Review from L G (Daughter of Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I still haven't been inside Pytchley Court due to the Covid-19 virus, but today I have the great pleasure of seeing my mother and father through the dining room window. It was a very memorable moment for us all, not having seen them for nearly three months. They both looked happy, smiling, clean and
smart and the first words my mother said was "it's so lovely here, everyone is so lovely to us". That was music to my ears. Thank you to all the staff. My parents both seem settled now and all the staff have kept me well informed about their health and progress. I would personally like to thank each and every member of staff at Pytchley Court for all the hard work and dedication and the great care they have given to my parents at this very difficult time.

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Review from Joyce S (Sister of Resident) assisted by family/friend published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When we arrived there was entertainment on for the residents which was very enjoyable.
My sister is well looked after and happy, the staff are nice and the home is very clean and tidy.

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Review from P C (Daughter of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both parents and one Uncle and one Aunt all at Pytchley Court. All seem happy and well cared for. They have all only been there for a few weeks and appear to have settled very well. My father has dementia and so far the staff seem to cope with him very well. Mum is not able to do much herself and does
not like to be a bother, but the staff do look after her and check on her regularly.

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Review from J C (Son of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall very pleased. I am more confident than I had hoped.

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Review from N I (Sister of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 90-year-old brother moved from a previous care home to Pytchley Court on 6th February 2020 and I spent the whle of the following day with him. He seemed a little confused and I promised him I would be with him again on the Sunday. Unfortunately, I was taken ill but rang the home and explained how
anxious I was about my brother. I was assured that he would be well cared for and they would explain to him what had happened. Over a week later I was able to see him and he was so happy about everything. He liked his room, his television, the staff and the meals etc. I was so grateful for the way he had been treated and I have complete faith in Pytchley Court.

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Review from Emma (Great-Niece of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've always found the care home clean and tidy. The residents all appear to be well cared for. There regularly seems to be entertainment for the residents which they seem to enjoy. Staff are friendly. Overall I am pleased with the standard of care at the home.

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Review from A B (Grandson of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents always seem happy and safe.

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Review from W W (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing. The staff are hardworking, polite and friendly. They answer any questions I may have, and now that Mum is more settled, she is happier than she has been for a long time.

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Review from D M (Son of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad receives the best possible care provided however there is a shortage of carers but this is by no means the home's fault. The staff are very caring and interact with my dad well and ensure he is comfortable. We are always kept up to date with Dad's care and can approach the manager with any problems
or questions we have. The manager does a fantastic job as do the other staff who are under immense pressure.

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Review from R S (Partner of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daily visits have now come to an end as my partner passes on. Throughout her 13-odd weeks' residency, the staff not only helped her in every way but ensured by way of frequent discussions with the senior staff that I, also, coped with the situation. The staff are 'pushed' sometimes, but I'm left
with an impression of friendliness and caring.

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Review from B M (Brother of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, friendly atmosphere. Although my sister was often unable to communicate, the staff provided a kind and caring attendance.
A fitting place for my sister to spend the last few weeks of her life.
The family are very grateful.
Thank you.

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Review from J H (Son of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my mum is receiving.
The staff are all friendly and helpful, kind and considerate to mum, which, in our opinion, is the main things.

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Review from L G (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the home were always helpful and caring to my father during his time there.
They have shown compassion at this time of his passing. Many of them have expressed how much they will miss him.
Many thanks for their support during this difficult time.

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Review from S B (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are very friendly and caring. My father had difficulty in settling in somewhere different than his own home. All the staff at Pytchley Court helped him overcome this. He has now settled down thanks to the patience of all the staff and their caring friendship.

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Review from P P (Friend of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always welcoming. Residents seem well cared for. Parking for visitors is now a bit of a problem, need more spaces. Pleased to see a vast improvement to a couple of years ago. The manager seems very caring.

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Review from E O (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at this home have treated my father very well and have kept us informed of his wellbeing. Very impressed and would highly recommend.

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Review from Linda H (Granddaughter of Resident) published on 16 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old gran has lived in Yorkshire all her life. However, due to increasing care needs, she needed to move into a residential care home and as the majority of her family now live in the Northampton area, she decided to move to Pytchley Court at the beginning of July 2019.
It was an enormous
change for her, as she had always lived independently until then. However, thanks to the professional, caring and friendly staff at the Pytchley Court, she has adapted and settled well.
It was lovely to visit with my daughter on Sunday (11th August) and sit with gran and other residents, as they enjoyed afternoon tea and cakes. The staff made us feel very welcome and even offered us a cup of tea and cakes too! Seeing my gran look so happy and chatting with another resident and staff was very heart-warming.
I'd like to say a massive thanks to the manager and the team for all of their support, help, understanding and advice in helping gran to settle; you are all doing a fantastic job. Thank you!

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Pytchley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Pytchley Court Care Home is calculated as follows: ( (119 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pytchley Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Sue

Sue Watson

Job Title: Home Manager

Joined: 2018

Introducing Sue Watson
Home Manager at Pytchley Court, Northampton


What does ‘kindness’ mean to you?


“For me, kind care is taking the time to understand our Residents’ individual needs and cultures.”


As a Registered Nurse with 43 years' experience, Sue has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. Sue is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked in the care sector for many years, Sue closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. Sue extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


Sue also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Pytchley Court.


When asked what she enjoys most about her role, Sue remarked:


“There’s nothing more rewarding than seeing the Residents with a smile on their faces. I love to see them happy.”


Outside of work, Sue enjoys gardening and regularly tending to her chickens at her home.


If you would like to find out more information about Pytchley Court, Sue has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.