Pytchley Court Care Home

5A Northampton Road, Brixworth, Northampton NN6 9DX
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9.8 76 Reviews
  • Pytchley Court Care Home, Northampton
Situated in Brixworth, a village close to Northampton, Pytchley Court Care Home is a 37 bed setting offering quality care and support for those looking for residential, nursing and dementia care.

A small home, Pytchley Court offers a more intimate environment than many residential settings. The team are able to get to know residents personally, ensuring they provide the care and support they need whilst also seeking different ways to ensure each day brings something to enjoy, whether it be engaging with the varied activities programme or settling down to enjoy a favourite film.

The home is purpose-built and has been recently refurbished, offering residents a modern yet homely feel where there are plenty of spaces to relax, dine and socialise, with everything designed for maximum comfort. In addition, there is room to pursue hobbies and interests as well as a hairdressing salon for some well-deserved pampering. The lovely landscaped garden, looked after by a group of green-fingered residents, is the ideal spot to sit and socialise with friends and family.

Community is an integral part of life at Pytchley Court, and the team support residents to get involved with the community in Brixworth, maintaining existing relationships as well as building new ones with with local schools, charities and businesses in the area.

With everything in the capable hands of the experienced home manager, Pytchley Court offers a real home from home setting where kind care is at the centre of the team's practice.

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Care Provided by Pytchley Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Watson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required

Pytchley Court Care Home Reviews (76)

Total of 76, showing 61-76
9.8

Pytchley Court Care Home has a Review Score of 9.8 (9.819) out of 10, based on 12 reviews in the last 2 years. Over all time Pytchley Court Care Home has 76 reviews.

Overall Experience

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Review from Richard B (Son of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Pytchley Court for just over a year. She suffered from dementia and did not like change or unfamiliar surroundings and could be demanding with her requests. She loved Pytchley Court because the people were fantastic and made her smile. Unfortunately, mum passed away earlier
this month and the staff were all fantastic with their support and help during this difficult time.

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Review from Michael S (Husband of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The improvement in the standard of service is really having an effect on residents, carers and concerned relatives.

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Review from David Samuel B (Husband of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers at this place, I find very kind in manner to non-residents and patients. I have great views to the staff here and respect for help I need in my task ahead of me with my wife, that I love so much.

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Review from Kate K (Sister of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Pytchley Court failed a CQC inspection and was put into 'special measures' I have noticed a considerable increase in the standard of care towards residents and customer service towards relatives. The care staff are attentive, the nursing staff are more professional, listening to the patients and
take action. The home has a more 'friendly' atmosphere and the residents (and care staff) appear happier.
The senior clinical nurse has a positive attitude, is pro-active, approachable and professional. She obviously 'cares' about the residents and 'their' home.
The home is clean, me relative enjoys the food and the increase in the type of activities she enjoys. She is now much happier.
If I had been writing this twelve months ago, just after my relative entered Pytchley Court, my concerns would have been very different. The level of nursing care was poor and erratic, some staff did not listen or appeared no to be interested in any concern voiced to them. There was very little consistency in the level of care staff who seemed to change on a daily basis and it was difficult to speak to the manager. My relative did not 'thrive' or appear happy for several months.

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Review from Roger C (Son of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My impression of Pytchley Court Care Home is that most of the staff are kind and caring and that my mother looks and feels well cared for. She says the food is very nice. My view is that there are not sufficient staff or training to offer the standard of care the company claims such as "leading the
way in dementia care". For me, too many of the residents are left to fall asleep in chairs and sometimes have to wait for enough staff to be able to take them to the toilet etc.

Reply from Clare Sheehan, Careline Advisor at Pytchley Court Care Home

Thank you for your feedback, I am pleased that you find the staff to be kind and that your mother is well cared for and enjoys the food. In order to establish the number of staff required to be on duty the home regularly reviews the dependency levels of our residents and uses a tool to help us determine how many staff are required on duty. The home offers a comprehensive programme of activities, however, not all residents choose to participate in these. Should you wish to discuss your relatives care in more detail, please speak to the Home Manager to arrange a care review.


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Review from Mark P (Regular Volunteer) published on 5 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a Church visit Pytchley Court 3rd Wednesday of each month to deliver a short Church service, Hymns, Prayer and a short message. We are always very warmly welcomed by staff and residents. In my experience, most of the residents are happy and pleased to see us. We have a great relationship with
the Activity Coordinator and have worked well with her over many years.

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Review from Pat A (Daughter of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have always been kind, Mum's always been happy.
Always made to feel very welcoming when visiting my mum.

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Review from Jean W (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever we visit, everything seems well organised and residents treated with dignity.
Rooms are clean and tidy and bathroom/toilet clean.
Residents need stimulating sometimes.
Very pleased generally with everything.

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Review from Christine F (Friend of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ten years ago, my mother-in-law received care and kindness at Pytchley Court for the last two months of her life.
Now, a dear friend, in her mid-nineties is at Pytchley Court via several weeks in hospital, seriously ill. Within two weeks of going to Pytchlet Court, in a "bed-ridden" state and scarcely
eating or drinking, my friend is up during the day in a chair. Eating much better, receiving visitors and thriving. Her hair looks lovely and all the staff I've met couldn't be kinder or more welcoming. It's a wonderful place.

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Review from S T (Wife of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my husband first came into the home it was very hard for me. It was as though I had lost him but with the kind help of the staff and he has settled quite well and feels much better, I don't worry so much when I leave him. Thank you.

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Review from Andrew M (Son of Resident) published on 9 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is unable to walk and needs a hoist operated by two staff. She has occasional visits to the doctor/hospital/dentist and is accompanied by a carer. I have to provide soap, toothpaste and tissues for her, which surprised me but might be a general requirement of all care homes.
She sits in
the dayroom and watches television and occasionally attends a short concert put on for the residents with appropriate vintage music. She tends to keep to herself and at the age of 92 this is unlikely to change, but I think the idea of residents being interviewed and a book of memories being kept is a good one and could benefit future generations. The staff are caring and respond to all her needs.

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Review from Helen J (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all the staff to be very kind, friendly and attentive to residents.
I feel my father is very well cared for.
He looks well looked after - clean, tidy, comfortable and happy.
They tend to his needs very well and despite his shortcomings in communication, they managed to get to know him
well and understand his character in a short space of time.
Medically they are very on the ball and well equipped to deal with a wide range of health issues.

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Review from Susan E (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been in your care for a few weeks she has low blood pressure the staff are monitoring it regularly. I am very very happy that she is out of her bed and is sitting in the lounge instead of being confined to her room all day. The carers ask her how she is feeling and if there are any
signs of her blood pressure dropping they take her back to bed. All staff are very friendly and approachable if any assistance is required. I feel confident that my mother is receiving the care that is required.

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Review from Ronald O (Resident) assisted by family/friend published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very awkward eater so they do their best. Also not willing to go to the lounge to socialise.

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Review from Anne M (Friend of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was given a warm welcome to entertainment on 2nd June. I watched so many small kindnesses done by many carers to the residents.

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Review from Janice W (Daughter of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father came here after a spell in hospital and his improvement during the first week was excellent, the staff are very caring and patient.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Pytchley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Pytchley Court Care Home is calculated as follows: ( (119 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pytchley Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Sue

Sue Watson

Job Title: Home Manager

Joined: 2018

Introducing Sue Watson
Home Manager at Pytchley Court, Northampton


What does ‘kindness’ mean to you?


“For me, kind care is taking the time to understand our Residents’ individual needs and cultures.”


As a Registered Nurse with 43 years' experience, Sue has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. Sue is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked in the care sector for many years, Sue closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. Sue extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


Sue also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Pytchley Court.


When asked what she enjoys most about her role, Sue remarked:


“There’s nothing more rewarding than seeing the Residents with a smile on their faces. I love to see them happy.”


Outside of work, Sue enjoys gardening and regularly tending to her chickens at her home.


If you would like to find out more information about Pytchley Court, Sue has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.