Rushden Park Nursing Home has a Review Score of 9.5 (9.455) out of 10, based on 18 reviews in the last 2 years. Over all time Rushden Park Nursing Home has 50 reviews.
Review from N D (Next of Kin) published on 20 March 2025
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your valuable feedback. We appreciate your time in doing this review. I will share this with our team.
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Review from P S (Daughter of Resident) published on 30 January 2025
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your valuable review. It is really appreciated. I will share this with our team.
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Review from K S (Son of Resident) assisted by family/friend published on 15 January 2025
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Review from R W (Daughter of Resident) published on 9 January 2025
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your valuable review. It is really appreciated. I will share your feedback with our team.
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Review from C S (Daughter-in-law of Resident) published on 31 December 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your valuable feedback and your thank you for your time to do the review, it is really appreciated. I will share this with our team.
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Review from Lisa B (Daughter of Resident) published on 27 November 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your kind words, which is really appreciated. It is very important getting this feedback for us to improve ourselves. I will share this with my team.
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Review from F P (Resident) published on 27 November 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your valuable feedback, I really appreciated your time in doing the review for us. I will share this with our team. We are in the process of recruiting volunteers to support with activities in addition to our existing support. However, you can always speak to a team member if you want to go for outings.
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Review from N M (Niece of Resident) published on 12 November 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for completing a review on Rushden Park. We are extremely grateful for your feedback and will pass this on to our team.
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Review from L B (Daughter of Resident) published on 12 November 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for completing a review on Rushden Park. We are extremely grateful for your feedback and will pass this on to our team. In the areas, where you have scored us less than five, please do get in touch so that we can take any suggestions on how to improve.
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Review from H S (Granddaughter of Resident) published on 4 November 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your kind words and valuable feedback. It is very much appreciated. We will pass this on to our team.
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Review from S S (Granddaughter of Resident) published on 1 November 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your kind words. Your feedback is very much appreciated and thank you for your time. We will share this with the team.
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Review from A K (Daughter of Resident) published on 30 September 2024
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Review from L B (Daughter of Resident) published on 26 September 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your feedback, which is really appreciated. I have asked our Chef to speak to Mum, to find out Mum's preference as to cooking vegetables. We are trying our best for a continuous improvement, and I know we talk about things which concerned you and sorted out straightaway.
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Review from V P (Husband of Resident) published on 25 September 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your feedback, which is greatly appreciated. We will share this with our team.
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Review from K J (Resident) assisted by family/friend published on 25 September 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your valuable feedback. We will discuss this with the chef to arrange a discussion with you to give you a variety of meal options. With regards to going out of the home, we will be able to arrange it with you.
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Review from R S (Husband of Resident) published on 19 September 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your feedback, which is greatly appreciated. We will pass it on to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian F (Resident) assisted by family/friend published on 16 August 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your kind words, they are very much appreciated. I will pass your valued feedback on to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Husband of Resident) published on 6 August 2024
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Reply from Bindu Krishnan, Home Manager at Rushden Park Nursing Home
Thank you for your kind words and positive feedback. I would like to thank you for your time. I will share this with our team.
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Review from K W (Daughter of Resident) published on 23 September 2022
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Review from Vicky P (Daughter of Resident) published on 29 August 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your kind words they are hugely appreciated.
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The Review Score of 9.5 (9.455) out of 10 for Rushden Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.455 for Rushden Park Nursing Home is calculated as follows: ( (121 Excellents x 5) + (64 Goods x 4) + (22 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 209 Ratings = 4.455
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rushden Park Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Sep 2023
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