Rushden Park Nursing Home has a Review Score of 9.4 (9.412) out of 10, based on 19 reviews in the last 2 years. Over all time Rushden Park Nursing Home has 51 reviews.
Review from Vicky P (Daughter of Resident) published on 29 August 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your kind words they are hugely appreciated.
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Review from Clifford A (Brother of Resident) published on 27 August 2022
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Review from D P (Brother-in-law of Resident) published on 24 August 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
It was our absolute pleasure, and the ‘wedding blessing’ was a first for us... due to its success and enjoyment by all those who attended, we can now consider putting wedding planners on our training matrix!
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Review from L G (Daughter of Resident) published on 18 August 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your kind words. I will share this with the care team.
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Review from G S (Resident) published on 19 July 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your very kind words. I will share them with the team.
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Review from V P (Mother of Resident) published on 30 June 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your kind words which reflect your experience at Rushden Park Nursing Home.
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Review from D D (Wife of Resident) published on 25 April 2022
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your very kind words, and it was our absolute pleasure to organise a BBQ party for your husband's birthday.
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Review from Elizabeth C (Daughter of Resident) published on 3 September 2021
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
We appreciate your kind words – thank you #teamrushdenpark.
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Review from Roger C (Resident) published on 18 March 2021
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for the very kind words in respect of your recent stay here at Rushden Park – we take all feedback constructively and use it as a positive platform from which to build going forward.
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Review from Karin S (Daughter of Resident) published on 7 January 2021
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
We are delighted to read this excellent review of our services and as always it is our privilege and pleasure to care for our residents.
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Review from Janet W (Wife of Resident) published on 20 May 2020
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Review from Vivienne S (Daughter of Resident) published on 5 May 2020
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your very kind words which will be shared with the staff of Rushden Park.
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Review from Martin B (Son of Resident) published on 18 February 2020
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your very kind words which I will share with the staff team.
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Review from L A (Daughter of Resident) published on 11 February 2020
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Such lovely words which are appreciated in recognition for all that we do. Thank you.
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Review from S W (Son of Resident) published on 5 February 2020
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your very kind and positive words. I will share these with the staff team.
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Review from Geoffrey R (Son of Resident) published on 16 January 2020
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you so very much for your kind words which are hugely appreciated by the staffing team here at Rushden Park Nursing Home.
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Review from Claire B (Daughter of Resident) published on 11 June 2019
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your kind comments in respect of the delivery of care received by your late brother and mother. Your very positive comments will be shared with the staff team here at Rushden Park.
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Review from Glenys M (Daughter of Resident) published on 4 April 2019
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Review from John M (Son of Resident) published on 24 February 2019
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your kind comments. It is always our privilege to try and make a difference.
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Review from John L (Son of Resident) published on 16 July 2018
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
We are always so proud and pleased to learn we make a difference – thank you for your kind review.
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The Review Score of 9.4 (9.412) out of 10 for Rushden Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.412 for Rushden Park Nursing Home is calculated as follows: ( (123 Excellents x 5) + (68 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 221 Ratings = 4.412
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rushden Park Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Sep 2023
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