Rushden Park Nursing Home has a Review Score of 9.4 (9.412) out of 10, based on 19 reviews in the last 2 years. Over all time Rushden Park Nursing Home has 51 reviews.
Review from R C (Son of Resident) published on 16 July 2018
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your honesty in reviewing Rushden Park Nursing Home as you found it – we are delighted to be said to be akin to angels.
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Review from A M D (Wife of Resident) published on 3 July 2018
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The food and laundry service is excellent and the home is very well run throughout.
I can't
Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Your appreciation for all that we do is very well received. Thank you.
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Review from Maria B (Daughter of Resident) published on 18 June 2018
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Such lovely kind words that recognise the commitment of the staffing team. I am proud to be their Manager.
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Review from N G (Son of Resident) published on 15 June 2018
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
As the Home Manager of Rushden Park Nursing Home, it is always a delight to receive such very positive comments in respect of the care home and its staffing team – thank you.
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Review from S K (Daughter of Resident) published on 18 May 2018
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your very kind words. We consider it a privilege to have known you all.
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Review from Sue D (Daughter of Resident) published on 18 May 2018
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
It is always our pleasure and privilege to give the best possible care for our residents. As a staffing team, we are proud and pleased to have prompted such a kind response to the work that we do.
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Review from S G (Daughter of Resident) published on 24 August 2017
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Please accept our sincere condolences on the passing of your Mother. Thank you for taking the time to tell us about your experience of Rushden Park at this time. I will ensure that your comments are shared with our team. I am so pleased to hear that you fully intend to continue your relationship with Rushden Park and the staff.
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Review from Peter C (Son of Resident) published on 24 August 2017
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your feedback which is much appreciated. I will ensure your comments are shared with our team.
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Review from Maria B (Niece of Resident) published on 28 July 2017
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for taking the time to feedback your experiences of Rushden Park. I will ensure that your comments are shared with our team. Thank you.
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Review from Keith (Brother of Resident) published on 20 March 2017
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for your lovely positive comments. I will make sure your comments are passed on to the staff team.
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Review from A H (Wife of Resident) published on 7 June 2016
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Reply from Jacqueline Jeynes, Home Manager at Rushden Park Nursing Home
Thank you for taking the time to feedback your experiences of Rushden Park and, in particular, your acknowledgement of the care, compassion and good humour of our staff team. I will ensure that your feedback is shared with our team.
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The Review Score of 9.4 (9.412) out of 10 for Rushden Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.412 for Rushden Park Nursing Home is calculated as follows: ( (123 Excellents x 5) + (68 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 221 Ratings = 4.412
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rushden Park Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Sep 2023
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