Ashley Care Centre

Ashfield Care Ltd, Sunnyside, Worksop S81 7LN
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5 Reviews
  • Ashley Care Centre, Worksop

Care Provided by Ashley Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • L M Patil
  • Person in charge
  • Amit Patil (Manager)
  • Admission Criteria
    • Pre-admission assessment
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Single Rooms with ensuite Wet Room (49)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Ashley Care Centre Reviews (5)

Over all time Ashley Care Centre has 5 reviews.

Overall Experience

  • 4
  • 0
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  • 1

Date Published

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5
Overall Experience  Overall Experience 5.0 out of 5

Mum was warmly welcomed into Ashley Care Centre more than 5 years ago. Having discussed her needs with friendly, caring staff and inspected the home, I was confident she was in the best possible place for her safety and well-being. My opinion has never wavered since. Special mention must go to the staff
who established a bond with Mum. Her smiling interaction with them was a joy to behold and a great comfort to our whole family. Despite the advancing dementia this interaction is still apparent. Even through the dreadful pandemic, management and staff did everything they could for their residents and relatives given the enormously difficult challenges they must have faced. I have recommended this home in the past and will continue to do so. Thank you Ashley, for everything.

Reply from Amit Patil, General Manager at Ashley Care Centre

Hi J E, thank you for your ongoing support of the home. It's really nice to hear that you and the family are very happy with the care Mum receives and your compliments mean a lot to everyone here.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Ashley Care Centre for over 5 years and I feel it is about time I wrote a review. In all that time I have found the staff to be supportive, caring and flexible to my mother's care. My mother's needs have changed due to the progress of dementia. She doesn't respond verbally much
now but I notice her face lights up whenever staff approach and interact with her and I am well aware that if she is not happy she will let you know by body language! I am confident in the staff's decisions for my mother and know they have readily sought advice from other professionals eg doctor, tissue viability nurse, physiotherapist etc as required. They keep the family informed of any health issues and actions taken. I would just like to add my thanks and respect for all staff and management during the very difficult and ever-changing circumstances of the covid pandemic. I recommend Ashley Care Centre to anybody needing professional and caring support for a loved one.

Reply from Amit Patil, General Manager at Ashley Care Centre

Thank you for such a lovely review it has been and continues to be our pleasure to look after mum so it's so good to hear you're confident and happy with her care she receives at Ashley.


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Overall Experience  Overall Experience 5.0 out of 5

What can I say, what an absolutely fantastic care centre, nice friendly staff and very welcoming, cracking service to all residents. Definitely recommend. Thanks to all the staff who are looking after my grandad and other residents.

Reply from Amit Patil, General Manager at Ashley Care Centre

Thank you for your kind words. It's our pleasure to look after your grandad and we're really pleased you're happy with the care here. It's also a pleasure to help you and the whole family who feel like part of the home when you visit and call.


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Overall Experience  Overall Experience 1.0 out of 5

My mother ended up in the hospital from this disgusting place. She needed 2 blood transfusions and had severe bruising to 70% of her body, yes 70%, and Ashley Care Home doesn't know what happened?, how can this be, injuries like that don't just happen. Hospitalised for 3 weeks, they never even rang
to see how she was until the hospital Safeguarding team got in touch. Absolutely awful place, if you care about your loved ones, this is definitely not the place for them.

Reply from Amit Patil, General Manager at Ashley Care Centre

We are all very sorry that your mum suffered an injury at the home that caused hospital treatment. Unfortunately, after a thorough investigation, we were unable to highlight the moment this injury occurred.
Initially, it was quite a small bruise and this spread over a longer period. We believe that as well as the injury itself other contributing factors not in our control had a direct impact on the extent of the injury. We reported ourselves to the safeguarding team the next day and we felt we kept in regular contact but am sorry if this was not sufficient and will aim to do better. We always look to provide high-level dementia nursing care for all our residents. We overwhelmingly have satisfied clients who are genuinely pleased with the service we provide so we take this issue very seriously. We have taken other steps to avoid such incidents and can outline these if you wish. Again, I would like to apologise and wish you and your mum all the best in the future.


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Overall Experience  Overall Experience 5.0 out of 5

There is so much that is to be recommended about Ashley Care Centre. The way the staff and carers interact with residents is truly excellent. That is not only my observation as a relative but most important of all it is an observation of my aunt, who always says how well she is being treated, how she
loves the carers, and how well-fed she is. That is hugely reassuring to me. My aunt is settled and whilst the dementia has taken its inevitable toll she is still well enough to let us know that she is very well cared for. That matters more than anything. Staff have been stretched beyond anything any of us could have imagined over the past two years during the pandemic but still the carers find time for a reassuring handhold, hug, and words of reassurance when managing residents' personal needs. I would highly recommend this home based on my experience over the last two years whilst my aunt has been a resident.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Ashley Care Centre

What types of Care is Ashley Care Centre registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashley Care Centre provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ashley Care Centre have?

There are 49 Single Rooms.

What are the Facilities & Services at Ashley Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashley Care Centre to the centre of Worksop?

0.7 mile(s) as the crow flies, distance by road may be significantly further.