We offer excellent care at a sensible price to residents at Aslockton Hall
Extra serviceswhich are chargeable include hairdressers, chiropodist, escort to hospital/ appointments.
Top ups are accepted and are generally means & needs based. For more information please contact us.
There is an open door policy, however, the home has respected meal times between 1-2pm which should be avoided for visiting times if possible.
Ample parking on site
Aslockton Hall has a Review Score of 9.6 (9.643) out of 10, based on 20 reviews in the last 2 years. Over all time Aslockton Hall has 30 reviews.
Review from Margaret H (Resident) published on 19 June 2024
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Review from Beryl S (Resident) published on 19 June 2024
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Review from James W (Son of Resident) published on 13 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your lovely review i will pass your comments to the staff.
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Review from Sandra M (Daughter of Resident) published on 12 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your kind review. Covid was a difficult time for all, and the staff will appreciate knowing people understand they did their best throughout.
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Review from Sue W (Daughter of Resident) published on 7 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thankyou for your lovely review. Person centred care is very important to us.
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Review from Sophie A (Granddaughter of Resident) published on 7 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for such a lovely review. I will pass your comments to the staff.
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Review from A H (Daughter of Resident) published on 7 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for such a heartfelt review! This means a lot to all of us.
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Review from Victoria L (Daughter of Resident) published on 7 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for such a lovely review! I'm pleased we can help you feel at ease around your mother's care.
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Review from Jacqueline H (Wife of Resident) published on 6 December 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for taking the time to leave us such a kind review! He certainly does enjoy his food, and this is a nice, refreshing change for us! Take care.
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Review from A F (Daughter of Resident) published on 15 November 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your lovely review; we were glad we could help and that you could see such improvements.
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Review from F M (Son of Resident) published on 13 November 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
thankyou for your kind review we enjoy your dads respite visits very much.
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Review from Marcus L (Son of Resident) published on 8 November 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your kind review we look forward to welcoming your mother during her next visit.
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Review from K B (Next of Kin) published on 27 October 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your kind review. I wish you well with the future.
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Review from G H (Son of Resident) published on 20 October 2023
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Right from the first call to Aslockton Hall that was recommended to me by a family friend the level of service and effort to help my father was exemplary.
My father
The staff there are friendly, lively and bright and engaged with him that made him feel like a human being again and he developed what became true friendships.
I can only say Aslockton Hall is well run, clean and efficiently run establishment that also has a heart and cared about my father. A great team.
Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your truly lovely review. As you know your father won the hearts of staff and residents alike. he has left many lasting memories with us all.
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Review from Sue M (Daughter of Resident) published on 17 October 2023
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Reply from Sarah Durant, Home Manager at Aslockton Hall
Thank you for your lovely review I'm pleased to hear we are always your mother's first port of call through choice. I will pass your comments through to the team.
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Review from David M (Son of Resident) published on 17 October 2023
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Reply from Sarah Durant, Home manager at Aslockton Hall
Thank you for such a lovely review, David. I will pass your comments through to the team.
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Review from John H (Son of Resident) published on 16 October 2023
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Reply from Sarah Durant, Home manager at Aslockton Hall
Thank you for your lovely review, John, we pride ourselves on a homely feel around the home, and I will pass your comments to the team.
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Review from Jean R (Niece of Resident) published on 16 October 2023
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Reply from Sarah Durant, Home manager at Aslockton Hall
Thank you for such a lovely review Jean, your comments will be fed through to the team. Cleanliness is important to us and our team are always busy cleaning away whilst enjoying a natter with your loved ones at the same time.
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Review from Jill W (Niece of Resident) published on 16 October 2023
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Reply from Sarah Durant, Home manager at Aslockton Hall
Thank you for such a lovely review Jill, I will pass this on to the team.
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Review from Carl P (Next of Kin) published on 2 October 2023
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Reply from Faye Handfield, Business manager at Aslockton Hall
Thank you for the review which highlights the strengths of the home, the friendly, professional staff and the beautiful rooms we have. Aslockton Hall has a very robust complaint management process which is led by our highly trained senior staff, who are incredibly proud of the home they run. Given the nature of the complaint raised by this person, the staff escalated the matter to the highest authorities, only to find that there was no evidence or substance to the claim made. Despite the investigation being closed, we were very sorry to learn that the client remained unhappy and decided to pursue this with the owner of the home. Having almost 40 years’ experience in care, the charming and very caring owner felt there was nothing he could offer to pacify the person and so gently assured them we would happily continue caring for their loved one without prejudice. The home prides itself on being professional and caring in equal measure, and is proud of the Good CQC rating held.
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The Review Score of 9.6 (9.643) out of 10 for Aslockton Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.643 for Aslockton Hall is calculated as follows: ( (176 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 230 Ratings = 4.643
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aslockton Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Jul 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2006
Sarah has worked at Aslockton Hall since 2006. Originally working as a carer and then progressing to team leader before becoming the Residential lead in 2022. In July 2023 Sarah took over as Home Manager of Aslockton following her extensive knowledge of the building and care insights. She continues to maintain good relationships with residents, relatives and staff within the building.
Out of work, Sarah has a passion for theatre especially ballet, biking both on-road and off-road and drywall climbing.
Sarah is a believer in encouraging people to remain active to the best of their abilities throughout their lives and believes this does not have to stop in their final days.
Job Title: Nursing Manager
Denisa is the Aslockton Hall nursing manager. Denisa's role is to manage and support the nursing team in ensuring all the nursing residents' needs are adequately met.
Denisa works full-time within the home and is often found at the nurses station where she is extremely approachable.
Out of work Denisa enjoys social gatherings and has a love of dogs.