Beeches Care Home

55 Furlong Street, Arnold, Nottingham NG5 7AJ
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9.7 79 Reviews
  • Beeches Care Home, Nottingham
At Beeches Care Home, near the small town of Arnold, Nottingham, the team provides personalised residential and nursing care to older people.

Residents enjoy the use of several welcoming communal areas with pleasant garden views, as well as a hairdressing salon, hobby room and treatment room. The attractive garden is very popular, offering a scenic area for residents and visitors to relax.

Beeches Care Home also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. And on those sunny summer days, the garden is the ideal spot for some alfresco dining.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Beeches Care Home to deliver the kindest possible care to residents, supporting them to lead their best possible life.

The team takes the time to learn about each resident’s individual hobbies and interests, supporting those living in the home to lead an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Arnold community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

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Care Provided by Beeches Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Donna Evans (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room

Beeches Care Home Reviews (79)

Total of 79, showing 21-40
9.7

Beeches Care Home has a Review Score of 9.7 (9.707) out of 10, based on 17 reviews in the last 2 years. Over all time Beeches Care Home has 79 reviews.

Overall Experience

  • 49
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Date Published

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Review from K H (Friend of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found our friend in very good care. The staff here were friendly and kind.

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Review from L J (Daughter of Resident) published on 2 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has recently come to the Beeches Care Home for end of life care. She has settled really well and the transition has been very smooth. I feel that this is because of the commitment and care that the staff have shown towards her. She is happy here and that is because her needs are met.

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Review from C H (Granddaughter of Resident) published on 2 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home went above and beyond to help my gran's 90th Birthday to be a memorable one! They baked a cake, facilitated all our decorations and requests and really made a fuss of her. We're really grateful we were able to enjoy a last Birthday with her. Thank you!

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Review from J F (Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived in the Beeches for a long time. The staff look after me very well.

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Review from R T (Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My room is warm and I get lovely food and I even have a shandy if I want it.

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Review from Eunice C (Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it at the home. The staff look after me very well. I have friends here and I feel safe here.

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Review from Yvonne W (Daughter of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In extremely difficult circumstances due to Covid-19, I would like to thank all the staff involved in the care of my Mum. On Tuesday after a phone call with her, I was quite upset and rang back and spoke to a member of the care team who let me offload my worries to her. I felt so much better afterwards.
The staff doesn't care only for their residents but the families too. Thank you again.

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Review from H H (Resident) assisted by family/friend published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Any concerns or wishes are met straight away. Staff are responsive and very kind - happy.

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Review from Andy G (Son of Resident) published on 3 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved into the Beeches in September 2020 and I can honestly say that I am impressed with her care up to now. The staff and carers are very polite, courteous, respectful and go out of their way to help in what is a very demanding and difficult job especially with Covid-19 to deal with as well,
cannot fault the home, carers or staff, 10/10 on all fronts.

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Review from Tim R (Son of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always considerate to our Mother and other guests, they have the patience and empathy that works well with their guests. Excellent at communicating with relatives of their guests of any needs or incidents. They are happy to accommodate requests from both guests and relatives.

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Review from Angela (Daughter of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the Beeches for three and half years now and I can honestly say the care she gets is amazing. Staff and management are so friendly, nothing is too much trouble for them. My mother is always happy in her own way and is always clean and looks well. Covid has been very
tough for us as a family not been able to go and see her but looking through the window all the residents look so well and happy which means a lot to us as a family. So can't thank the staff enough for all their hard work and loving care in this tough period.

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Review from K A (Resident) assisted by family/friend published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and hygienic. Staff and carers are all very nice. Food is generally very nice, occasionally can be a bit hit or miss. Respectful of privacy. Respectful when having personal care. Sometimes clothing goes missing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Beeches Care Home

Thank you for completing the Carehome.co.uk review in relation to The Beeches (Nottingham) Care Home, we value your feedback and have used it your to further enhance the services we provide. We are sorry your experience at The Beeches (Nottingham) included variable quality of meals and that your belongings had been mislaid. Following our discussions with you and your family – I hope you find these matters have been resolved. We would like to assure you that we pride ourselves on providing the kindest care at all times.


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Review from L W (Daughter of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum is well looked after and his happy at The Beeches Care Home. She enjoys the food. The staff treat Mum with dignity and kindness.

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Review from Helen H (Private Carer of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff is very helpful and pleasant. They treat the resident I visit with respect and she is very happy. The home is always clean and the food looks great. Any special requirement i.e. specific drinks are always available.

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Review from W H (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mother every couple of weeks. Although she is very confused because of dementia, she is always content and happy to be where she is. The staff are always kind towards her and look after her needs as best they can.

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Review from S G (Daughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found the care at Beeches to be very good. Pleasant and caring staff, regular updates to keep us informed. Mum is in the last stage of dementia, but we have no concerns over Mum's care. We are confident Mum is very well looked after.
Thank you so much Beeches.

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Review from David E (Son of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother is always clean, warm and fed. Rooms cleaned regularly. The staff although very busy are always helpful.

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Review from J N (Husband of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is being looked after very well here at the Beeches and her specific health and comfort needs are taken care of with both kindness and professionalism. The staff are excellent. Everyone is friendly and helpful.

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Review from Andrew C (Son of Resident) published on 3 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff shortages and poor management for some time and no signs of any changes apart from a new manager due end of September. The staff are doing their best under the circumstances but not functioning as a team and don't have time to give the attention required.

Reply from Tracy Hardy, Careline Team Leader at Beeches Care Home

Thank you for your review of The Beeches Care Home, we value all feedback, as it allows us to make improvements to the service we provide. We do understand that the change in Management may cause concern, however, please be reassured that the new Manager has looked into your comments. Thank you for providing the opportunity to meet and discuss the improvements have already been made.


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Review from I S (Son of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly place. Very pleased with the care provided to my mother.

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Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.707 for Beeches Care Home is calculated as follows: ( (144 Excellents x 5) + (50 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 198 Ratings = 4.707

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beeches Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Donna

Donna Evans

Job Title: Home Manager

What does ‘kindness’ mean to you?


“For me, kindness means treating everyone with respect and treating everyone as an individual, being a great listener and helping people to make their own choices and not to judge people.”


Donna has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked in the care sector for many years, Donna closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Donna remarked:


“My favourite thing about being a Home Manager is to make people feel happy and to smile each day and to feel valued. I like to care for people and give them a better quality of life, while helping them retain their independence.”


Donna says her proudest achievement as Home Manager has been:


“Being able to deliver excellent care and having an excellent team working with me.”


Outside of work, Donna enjoys spending time with her family and dog, going on holiday, going out for walks and being out in the open air.