Berry Hill Park Care Home

Berry Hill Lane, Mansfield NG18 4JR
Submit a Review
9.4 101 Reviews
  • Berry Hill Park Care Home, Mansfield
Situated in Mansfield, Nottinghamshire, Berry Hill Park Care Home is a friendly and comfortable purpose-built care home with 59 beds, which offers residential, nursing and dementia care to older people.

At Berry Hill Park, the care team go above and beyond to make sure the home is a happy place to live for every resident. Led by a kind and experienced home manager, respect, dignity and empowerment underpins everything they do.

By getting to know each individual, the team encourage every resident to take an active part in life at the home, and there genuinely is something to suit each person's interests. Whether it be engaging with the activities programme, from baking to gardening, visiting the on site salon for some pampering, or relaxing in the landscaped gardens, each day offers something to look forward to.

For residents who wish to get involved with the wider community, the team also organise events with local schools, charities and businesses in the area, making it possible to stay connected with the Mansfield neighbourhood.

Show Berry Hill Park Care Home on the Map

Care Provided by Berry Hill Park Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tara Spencer (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Berry Hill Park Care Home Reviews (101)

Total of 101, showing 1-20
9.4

Berry Hill Park Care Home has a Review Score of 9.4 (9.441) out of 10, based on 11 reviews in the last 2 years. Over all time Berry Hill Park Care Home has 101 reviews.

Overall Experience

  • 69
  • 29
  • 3
  • 0
  • 0

Date Published

101
2
8
11
90

Review from K B (Wife of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to move my husband, who is only 58, from a dementia care home to nursing home was a very difficult time for us all. Berry Hill care home made that transition the best it could have been and they have been absolutely wonderful looking after him for the last 3 months. All staff are very friendly,
compassionate and caring, as well as being very professional. The food is fabulous and they make sure everyone is well catered for. They even put on a lovely birthday tea for my husband. The home is very clean and they put on some wonderful activities. I can't thank everyone at the home enough for everything! Would definitely recommend Berry Hill if you are looking for care for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Resident) assisted by family/friend published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been in Berry Hill Park Care Home for 3 months now and I have been welcomed and cared for by all the lovely hardworking staff. Nothing is too much trouble. Everyone is fantastic from management to laundry and domestic staff. The bedroom has views overlooking the gardens and I have my own toilet
and sink with bathrooms close by. The food is very good and I get to enjoy a beer, which is a plus. There are many activities and I am in gardening club. I would highly recommend Berry Hill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary K (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Berry Hill Park Care Home is amazing. It is superbly run. All the staff are caring, hardworking and nothing is too much trouble. The food is excellent and the variety brilliant. The home is spotlessly clean with the cleaners constantly up and down the corridors, always chatting and assisting residents.
The management is brilliant and are constantly keeping us in the loop of what's happening. Overall, a brilliant place to be. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James A (Husband of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my wife weekly. She has acute dementia so I have no cognisense with her.
Overall, I feel the staff try to look after her which I appreciate. I also understand the difficulty in running a 24-hour business and consider that the home is run competently.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard C (Son of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I stepped into Berry Hill Park Care home, I knew it was the right place for Dad. The staff are just so caring and I have to use the word amazing. They have his best interests at heart. He likes the food and has his own room. I cannot thank them all enough, they are all worth their
weight in gold.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R S (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to Berry Hill and sadly recently passed away in the home. Throughout Mum's care, each and every member of the team strived to deliver care in a compassionate, efficient manner.
For anyone looking for a caring environment for their elderly relative, I would certainly have no hesitation
recommending Berry Hill as an outstanding home. The staff also took the time to speak to us as a family especially after Mum had passed away.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Wife of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came here from being very poorly in hospital. The staff were very welcoming, caring and friendly.
In particular, I would like to mention the food. At first, he was having a pureed diet, each item was individually pureed and had lost no taste in the process. Now on a soft and bitesize diet
and again it is very tasty, varied and presented well. Have to say compliments to the cooks who do a sterling job and really care.
I do think there should be more staff, the lack of is particularly noticeable at the weekends. My husband had been in two other care homes on respite and I have to say they were the same so not just Berry Hill. The staff never seem to stop it is just that there is not enough of them. If they are doing personal care they can't just respond to other requests.
On balance, my family and I are very happy with the care and support from all the staff. They certainly earn every penny doing a job that at times is very difficult. It is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I support the staff working here as the company provides a minimum of people to do a difficult job. The company needs to address staffing levels and be a little less profit-making rather than care-delivering.
I do find it inexcusable that medication patches are left on a patient for a number of days
rather than a daily swap. This causes the patient to have a red and sore rash that needs treating. There is no apology for poor care of this type, I consider it negligence.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Berry Hill Park Care Home

Thank you for your review, we appreciate all feedback as it helps us to make improvements where required. We are sorry that you have had cause for concern. We sincerely apologise and assure you this is now monitored very closely; systems and processes are in place to prevent a re-occurrence. We would like to take this opportunity to reassure you that we take all concerns seriously and use all lessons learnt to further enhance the quality of care we deliver at Berry Hill Park.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen M (Daughter of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been treated with dignity and respect. All staff are very pleasant and nothing too much trouble. They have been fantastic with me as well as Mum. My mum has been happy coming to this home. I would highly recommend. The meals are excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen B (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On my mum’s first day experience in a care home, the staff, without exception, couldn’t have made Mum and her family more welcome. Early days for sure but Mum loves her room, has already met some lovely residents and the staff have been so kind to ensure she has a lovely first day. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie S (Niece of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited on numerous times and all the staff are very caring and friendly but came to the summer fete and didn’t find it very well organised and the weather obviously didn’t help, the singer was nowhere as good as the gentleman they had entertaining for the pride party, you couldn’t hear her,
the pride party was so much better. Also, I didn’t think there was enough seating outside or many flowers to look at after struggling to get my mum and auntie outside to have some fresh air.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Berry Hill Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your comments on our staff team who work hard to deliver kind, quality care. We are sorry you feel the booked entertainment was not to our usual standard, this will be shared with our well-being coordinator to relay this to the entertainer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura K (Granddaughter of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, absolutely spotlessly clean. Fantastic staff, very caring and compassionate, could not ask for better care for my grandad. Nothing is ever too much trouble, and the staff really take the time to get to know the residents and cater for all their needs.
The manager is always on hand and
you really get a sense that not only she but all her staff truly enjoy their jobs and caring for people. Cannot recommend enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Friend of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, caring, helpful and polite at all times. Nothing is too much trouble for the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne J (Daughter of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how wonderful this home and all its staff are. My father sadly passed away here in January and the staff could not have been more helpful and supportive both to my father and my family. Nothing was too much trouble and they went above and beyond to make sure my father and our family
were looked after in those final days. Thank you for everything you did and how you continue to look after my mum. I have no doubt my mum is in the best care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue J (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the fantastic care my father received while he had end of life care. He was there from April until September where he sadly passed away all the staff were kind and well organised thank you very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N S (Daughter of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father len was only in for a short period, but the care and support he had was second to none. In his final hours, myself and my daughter were supported by an amazing member of staff. Nothing was too much trouble she tended to our dad with love care and compassion as well as making sure we were both
ok. She is an absolute credit to your care home also other staff who made sure we were ok and brought us drinks and constantly asking if she could get us anything to eat. All the staff are amazing the nurse, you all are complete diamonds and you should be very proud to have them as part of your team. After my dad passed the compassion was still there they rang us at home to see if we was ok. We as a family will be forever grateful love to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was our first time we had any dealings with a care home, and I had heard good reports of this one. We were not disappointed; they were lovely to our Mum, so much so, she wants to go and see them again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John F (Son of Resident) published on 16 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for at Berry Hill for the past 16-months until she passed away there recently after a long illness. Her care there was wonderful! All the staff I came into contact with on my many visits were very kind, considerate, empathetic and genuinely cared about my mum. On many occasions,
they went above and beyond what you would expect, giving her cuddles, dancing with her and taking the time to really get to know her. I would like to make a special mention to the kitchen staff who were fantastic with Mum, often spending valuable time with her whenever they could. And also the care home manager, who was always kind and very professional during some very difficult times! I would highly recommend Berry Hill to anyone considering using a nursing home for a relative!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Son of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only in Berry Hill Park Care Home for four days due to rapidly deteriorating health, but myself and my siblings believe she received the very best care anyone could ask for. She was treated with total dignity by everyone. All the staff we came into contact with were very approachable and
friendly whilst still being very professional. We are sure that the staff and the pleasant surroundings made mum's final days as comfortable as could be hoped for. Many thanks from the whole family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane M (Daughter of Resident) published on 28 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only at the care home for four days, everyone was fantastic from her arrival until her passing. My two brothers and myself were really impressed with the home and all the staff that we met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.441)

Overview of Review Score

The Review Score of 9.4 (9.441) out of 10 for Berry Hill Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Berry Hill Park Care Home is calculated as follows: ( (94 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 123 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.758 Points relating to the number of positive Reviews for Berry Hill Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 10 Positive Reviews ÷ 13.2 = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Tara

Tara Spencer

Job Title: Home Manager

Introducing Tara Spencer
Home Manager at Berry Hill Park care home, Mansfield


What does ‘kindness’ mean to you?


“Kind care to me means going above and beyond to deliver person-centred care and treating our residents with love, dignity and respect. It’s sometimes the little things we do that demonstrate kind care.”


As a Registered Nurse, Tara has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents:


“I am passionate about elderly care and feel privileged to be a part of someone's life, to make a difference, and to drive high standards of care.”


Having joined HC-One in June 2024, Tara closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Tara remarked:


“My favourite thing about being a Home Manager is getting to build relationships with residents and families and supporting my team to be the best they can be.”


Tara’s name badge says, ‘I am a proud mummy’, which she says is because:


“I am very proud of all of my children; they are something that is very important to me. My biggest achievement has been raising my family, they make me happy every single day of my life.”


Outside of work, Tara enjoys spending time with her family and visiting her parents, who have recently moved to Cornwall.


If you would like to find out more about Berry Hill Park care home, Tara would be delighted to have an informal discussion with you to answer any questions and provide further information.


Frequently Asked Questions about Berry Hill Park Care Home

What types of Care is Berry Hill Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Berry Hill Park Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Berry Hill Park Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Berry Hill Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Berry Hill Park Care Home to the centre of Mansfield?

1.4 mile(s) as the crow flies, distance by road may be significantly further.