Broadgate Nursing Home

108/114 Broadgate, Beeston, Nottingham NG9 2GG
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9.8 45 Reviews
  • Broadgate Nursing Home, Nottingham
Broadgate Nursing Home is skilled in a wide range of nursing and care requirements, located in scenic surroundings and a centre of excellence for dementia care.

The home has recently been refurbished to incorporate modern and innovative techniques, while being organised with homeliness, comfort and dignity in mind. Extensions mean the home now has 41 single en-suite rooms, four lounge and dining rooms with comfortable character, a dedicated hair salon and sun lounge with shop and bar area, and a safe and enclosed garden area.

The interior is designed to suit the needs of clients, helping them to remain independent and even incorporating themes and decorations to suit the mental health challenges each client faces, for which staff are trained by specialists in best practice.

Loving refurbishment means the home will now have a forty-one room capacity.

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Care Provided by Broadgate Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kristine Rowlinson (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Broadgate Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,100
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Nursing Dementia Care from £1,250
  • (these prices are only a guideline, please contact Broadgate Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Broadgate Nursing Home Reviews (45)

Total of 45, showing 1-20
9.8

Broadgate Nursing Home has a Review Score of 9.8 (9.802) out of 10, based on 14 reviews in the last 2 years. Over all time Broadgate Nursing Home has 45 reviews.

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Review from T A (Wife of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a visitor seeing my husband, I am always made welcome from all members of staff. The care and dignity of all residents are appreciated, they do their very best to accommodate the needs of the residents. I've been visiting the home for over two years, I do get involved with fundraising, of which I
enjoy, it's just like having extra family members.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

We're grateful for the trust you place in us to care for your husband. Thank you for your review and I shall pass your sentiments onto the home team. Kind regards.


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Review from John T (Husband of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came to Broadgate Nursing Home in August 2024. Her care has been excellent and she is well looked after by a dedicated and caring staff. I know that she is in good hands.

Reply from Lukasz Holewik, Registered Manager at Broadgate Nursing Home

Dear John, thank you for entrusting us with care of your wife. Thank you for sharing your feedback. Please do not hesitate to contact us directly if you have any queries. Wishing you all the best.


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Review from Roger S (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Broadgate Nursing Home for two years and is incredibly well looked after. The staff are all brilliant with the residents and their relatives. The home provides five-star service in every respect.

Reply from Lukasz Holewik, Registered Manager at Broadgate Nursing Home

Thank you for sharing your experience with us. We are delighted to know your mother is settled and happy with her tailored care plan. We ensure to maintain our care standards always. Your kind words will be passed on to the team. Best regards.


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Review from Mary V (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided for my mother at Broadgate Nursing Home where she has been for nearly two years.
I liked the reception I got when I first visited. Although furnishings etc. are not luxurious, there is a great atmosphere of calm and kindness. One of the things that struck me
straight away was the way the staff behaved to each other, with respect and friendliness and without sense of hierarchy. They are nice to me, to my mother and other residents and communicate well with each other.
They don't impose unnecessary rules and always make me feel welcome.
They strike me as patient, intelligent and skilled. They always try to deal with things that crop up. I know that many of them are overqualified for the work they do.
I don't know all the ins and outs of running this home but I am impressed with the efficiency of all, laundry, catering, cleaning, house-keeping, medical, caring and management all seem to be working in amazing harmony to keep my mother happy and safe.

Reply from Lukasz Holewik, Home Manager at Broadgate Nursing Home

Dear Mary, we thank you for entrusting us with your mum's care. We will continue to provide the best care possible to all our residents. Your feedback is greatly appreciated. This is the reason why we do what we do! If there is anything that you would like to discuss further, please come to speak with me on your next visit. Love and best wishes from the team.


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Review from C H (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely warm and welcoming staff.
Excellent respect shown for residents and visitors.
Strong efforts to deliver individualised care within the inevitable limitations of staff-to-resident ratio.
Brilliant to have an on-site handyperson.
The corridors of the building feel institutionalised rather
than homely.
At times, a chaotic sensory environment. Recommend sensory support training for staff.
Overall, a family-feel to Broadgate Nursing Home.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for your thoughtful review. We're always committed to making our home feel as comfortable and homely as possible for the residents. Kind regards, Rahi.


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Review from Susan B (Wife of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management have the best interest of the residents' needs. Always kept informed of any medical problems which arise and get him any treatment that's required as a matter of urgency. I am pleased he was able to get a place here, gives me peace of mind.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Ensuring the well-being and comfort of our residents is our top priority and we strive to keep families informed and involved every step of the way. Thank you for sharing your feedback and for entrusting us with your loved one's care.


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Review from Tonia L (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very outset the manager and her team of staff gave valued advice and guidance, proactively liaising with and supporting our father's transfer from hospital for a period of palliative care. From the moment our dad arrived at Broadgate, he was welcomed and treated with dignity and kindness throughout
his stay. The staff were always cheerful, caring and encouraging, not only the nurses and carers, but also all the additional roles needed to make all the residents' stay comfortable and homely. Although only at Broadgate for a few weeks, we were able to set up Dad's room so it felt like his with his personal belongings and television, and there were no structured visiting hours - we loved that we could come and go throughout the day and evening. We were never made to feel that we were in the way, and we too felt part of the Broadgate family for the duration of his stay. We will always be grateful for the kindness, compassion and care shown to my dad when he needed it most.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

We are truly touched by your words. Providing a warm, and homely environment for the residents is our utmost priority. We are delighted to hear that he was comfortable at Broadgate. Thank you for taking the time to share your experience with us. Kind regards.


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Review from D J (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent time at Broadgate Care Home recently. I wanted to write this review because they made a difficult time so much easier to bear. The support the staff gave us as a family, and my father, was incredible. Broadgate gives a warm welcome to everyone. Nothing is too much trouble for them. They
treated Dad with dignity and respect throughout his stay. I highly recommend this wonderful care home.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

We are deeply touched by your appreciation for the care and support for your father at Broadgate. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with his care.


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Review from R H (Wife of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into the nursing home in need of full nursing care, he was also registered blind. He was so warmly welcomed and cared for all the time he lived there. The staff were always available and able to meet his needs especially as these increased as he deteriorated in his health. We became
known by name as we came to visit and visiting could be at any time. If ever we had any questions about his care or needs staff were always available to answer us. His room was kept clean and tidy and there was always a chair on which a visitor could sit. The staff were always respectful and gentle in their care of my husband and diligent in the repeated caring tasks that were needed.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your husband was comfortable with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.


Kind regards,
Rahi.


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Review from Sandra T (Daughter of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team at Broadgate Nursing Home are amazing. Through all circumstances, they have been respectful, helpful, easy to contact and get along with. Their kindness and support have been overwhelming. They are like a family to the residents and their relatives.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for sharing your heartfelt feedback about your experience at Broadgate. We are truly touched by your kind words.
Kind regards,
Rahi.


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Review from Ian M (Son of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was under total nursing care. The staff were so friendly, helpful and treated her with the utmost respect, kindness and total all-round care. The management was so helpful and caring. I cannot recommend the place highly enough.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
Rahi.


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Review from Ken D (Friend of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent, they are always very friendly and very helpful and they treat all their patients and visitors with respect. I would highly recommend this care home without question, thank you to all the staff.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for choosing Broadgate Care Home for your friend's care and for sharing your positive experience with us. We are delighted to hear that you are happy with the tailored care for your friend. Our team ensures to maintain high standards of care at all times.
Kind regards.


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Review from RoseAnn S (Daughter of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and helpful and keep you updated with what our mum is doing. They do activities, songs and it is very good at keeping residents engaged. There is a warm welcome when you come to visit, all the staff have smiles on their faces, it is a very happy place. My mum is happy.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you so much for your heartfelt review! We are truly grateful for your kind words and for taking the time to share your experience with us.
Kind regards.


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Review from Paul A (Son of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I initially visited Broadgate Care Home for its ideal location for my mother to live and relatives to be able to visit. First impressions were very good, the home was very clean, the manager was very welcoming and introduced me to her staff on duty who were very pleasant and well presented. I was impressed
that management had in a relatively short time improved the care home's rating and strived to improve things further.
Since my mother moved in she has been treated very well with respect and dignity despite Mum often being a bit feisty and uncooperative. A nice touch when she moved in was to have her nails painted to help her feel welcome in her new home. Staff are very friendly and have been very caring and supportive to my mother and to the family at a difficult time for us all. I have been kept informed of any changes or concerns staff have with regard to my mum's health and well-being.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for sharing your experience with us. It is our pleasure to care for your mother and our team maintains a high level of quality care at all times. I will pass on your kind words to the home team.
Kind regards.


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Review from Patricia F (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start of my dad's care last August I have been thoroughly impressed with the professionalism from all staff at Broadgate House. The staff are as concerned about my well-being as his daughter with all the challenges I have had to face with dad's care, as they are my dad. They have been marvellous
in their unfailing support for me and the Care Team are so kind and friendly to us all. They have tried to accommodate anything that my dad needs both mentally and physically including external support from professionals too.
They appreciate his love of gardening and feeding the birds which gives him great pleasure. He has found a lovely friend who rooms next door to him and he and his lovely wife (who visits daily) have helped to enrich his days and enliven his spirit. He fights to maintain as much independence as possible and the home understands and encourages him.
Thank you for helping him to settle into this new chapter of his life.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for your kind words. We are delighted to know your father is doing well with us and ensure to maintain high standards of care at all times. I will pass on your kind sentiments to the home team.


Kind regards,


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Review from E M (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been extremely kind, caring and attentive to my father over the past two months. I have always received a warm welcome from the staff, who take the time to get to know you and update you also. In an emergency, the response time has been exceptionally fast. I am very grateful to all at
Broadgate. Thanking everyone involved in Dad's care.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for sharing your experience with us. We are delighted to know your dad is doing well with his tailored care plan. We ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards.


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Review from Veta M D (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Broadgate Nursing Home is highly recommended by my family, my friends and of course myself. We are very lucky to have our mother, grandmother great-grandmother and great-great-grandmother living at this beautiful care home. The manager and every staff member work professionally together and make a truly
great team. Everyone works in harmony with each other from the manager through to the caretaker and I truly admire that. The home is spotlessly clean, tidy and always smells fresh. Every member of staff are always very polite, helpful, kind, caring and willing to help at the drop of a hat. They are very understanding and reassuring with all clients. I visit my mum daily and speaking from what I have observed, I honestly cannot praise and thank them all enough for the love, care and kindness, they all deserve medals. I would highly recommend this care home for your loved ones. Thanks to all of you, from all our family and friends. Keep up the fantastic work that you do.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

It is a pleasure to have your loved ones with us. Thank you for sharing your thoughts with us. Our team maintains high care standards for all our residents. I will pass your kind sentiments to the home team. Kind regards.


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Review from R S (Niece of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed by the care Broadgate is providing for my aunt. She is really known and cared about by the staff, but they also try to get to know her visitors and show caring there, also. My aunt recently turned 93 years old and Broadgate set aside a room for a small family party. We were provided
with lots of helpful directions so that we could protect our aunt and other residents, as well as ourselves. It was a truly lovely occasion, well-supported by the Broadgate staff. Thank you to the Broadgate staff for all you do.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your aunt is at ease with us. I'll forward your warm sentiments to our home team. Kind regards.


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Review from Joan S (Niece of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my aunt has become a resident at Broadgate, I (together with my sister) have visited her on several occasions and have found the management and staff to be very welcoming, caring and friendly. I feel that my aunt is given very good care and is known by her first name by all members of staff, making
it feel very much, her home. Was very touched at how accommodating they were recently in allocating a room, so that my aunt could celebrate her birthday, with her close family. It was a beautiful occasion and I know that my aunt enjoyed it. Her room is always very clean and tidy and it is obvious that Broadgate tries to accommodate her and her family's wishes, wherever possible.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for taking the time to drop us feedback. It is a pleasure to take care of your aunt and we ensure to maintain high-quality care for all our residents. I will pass your kind words on to the home team. Kind regards.


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Review from V K (Sister of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative was made very welcome and his health has greatly improved since his arrival (a year ago). This is due to the staff and management, who we thank very much. Keep up the good work. Many thanks.

Reply from Rahi Joshi, Marketing Associate at Broadgate Nursing Home

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your relative is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards,
Rahi


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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Broadgate Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Broadgate Nursing Home is calculated as follows: ( (137 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 162 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broadgate Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Broadgate Nursing Home

What types of Care is Broadgate Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broadgate Nursing Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Broadgate Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Broadgate Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broadgate Nursing Home to the centre of Nottingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.