Cherry Holt Care Home

28 Welham Road, Retford DN22 6TN
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8.6 4 Reviews
  • Cherry Holt Care Home, Retford
Cherry Holt Care Home is a 52 bed care home located in residential Retford. Offering residential and nursing care, they specialise in care for the elderly and have a current CQC rating of Outstanding (February 2020).

The team at the home offer personalised care that prioritises residents' dignity and privacy whilst meeting the specific needs of each person. They pride themselves on understanding their residents and having the ability to respond quickly to any changing needs. Health care professionals are always on hand too, ensuring there is always somebody to offer the care and support required.

Inside the home, there are 52 bedrooms each with en suite facilities and a homely setting for residents to relax and settle in to life at Cherry Holt. Residents are also encouraged to bring their own belongings with them to help them to feel at home. There are spacious and welcoming living and dining areas in the home where residents can socialise, as well as more tranquil areas for those who prefer a little peace and quiet.

The team love to welcome visitors and show what Cherry Holt has to offer, so please book a visit if you'd like to find out more.

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Care Provided by Cherry Holt Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Willows (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2001

Funding & Fees Guide for Cherry Holt Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,050
    • Self-Funded Nursing Care from £1,050
    • Self-Funded Nursing Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Nursing Care from £1,050
    • RESPITE Self-Funded Nursing Dementia Care from £1,050
  • (these prices are only a guideline, please contact Cherry Holt Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Cherry Holt Care Home Reviews (4)

8.6

Cherry Holt Care Home has a Review Score of 8.6 (8.586) out of 10, based on 4 reviews in the last 2 years. Over all time Cherry Holt Care Home has 4 reviews.

Overall Experience

  • 4
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Review from Karen F (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident of Cherry Holt Care Home in March 2023. Our first impression was of a clean, well decorated and homely environment where clients were treated with empathy, compassion and dignity. The staff were extremely welcoming, friendly and helpful. I felt that nothing was too much trouble
for either my father or myself. The care team include myself in all decision making regarding my father's ongoing care and treatment. During a period of unsettled behaviour, the staff remained resilient and continued to support my father in the same way they had previously. I cannot commend the Cherry Holt enough for their care of my father. The food is of high quality, he is always clean and well presented and there a number daily activities he can participate in involving other residents. My father is happy and settled at Cherry Holt and I have peace of mind that whilst I am at work, he is being safely managed by people who are a credit to their profession.

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Review from Jacqueline G (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard and quality of care at this home is exceptional. All the staff are caring and thoughtful. They have vastly improved both the mental and physical condition of my mother, who is now able to do so much more than I ever expected. In many ways she has been returned to us. She is never going
to 'get better', but she is so much improved. I am always made to feel welcome and there is always someone available if I need to discuss any aspects of her current or future care. There are a wide range of activities to stimulate residents and staff are very receptive to new ideas or suggestions. In warmer weather the garden is invaluable and this is appreciated by residents and family alike. I cannot give enough praise.

Reply from Laura Willows, Home Manager at Cherry Holt Care Home

Thank you for taking the time to write such a lovely review. Your mum is thriving and has certainly turned a corner since admission. We as a team are so thrilled, and even more so that you continue to be happy with not just with the care that is provided to your mum, but with activities and the general approach you receive from the staff within the home. This feedback is vital and helps motivate the team to continue doing what they do to a high standard.


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Review from M B (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Cherry Holt for 6 weeks, now and his health has greatly improved due to the excellent care he receives. He has settled in well and is happy and comfortable, which makes us realise that he is in the right place to meet his health and welfare needs.
We are always made to feel
welcome and enjoy visiting. The atmosphere is always calm and relaxed. There are a variety of activities every day, where staff and residents interact in a positive manner.

Reply from Laura Willows, Home Manager at Cherry Holt Care Home

Thank you so much for taking the time to leave us such a lovely review. Your dad and you as a family are a pleasure to have within the home. We will ensure to pass on your lovely feedback to the rest of the team.


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Review from Spencer W (Son of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been a real support to the family. Going into a care home is a difficult time for all involved and is not an easy process, however, the warm welcoming atmosphere helps overcome that. The staff are friendly and approachable which helps dealing with problems as they occur. Cherry Holt have
put on family days and activities which gives the opportunity for all to be included in the life of the home. Visiting times are flexible and it is not an issue at any time of day to pop in and see Dad.

Reply from Adam Knights, Managing Director at Cherry Holt Care Home

Thank you for taking the time to share your review, your feedback is invaluable to us and to the Cherry Holt team. We are extremely proud of the work the staff at Cherry Holt do, thank you for entrusting us with the care of your dad.


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Current Review Score: 8.6 (8.586)

Overview of Review Score

The Review Score of 8.6 (8.586) out of 10 for Cherry Holt Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Cherry Holt Care Home is calculated as follows: ( (38 Excellents x 5) + (8 Goods x 4) ) ÷ 46 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.76 Points relating to the number of positive Reviews for Cherry Holt Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 4 Positive Reviews ÷ 10.4 = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

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Laura Willows

Job Title: Registered Manager

Joined: 2015

Awaiting bio


Simone

Simone Ritchie

Job Title: Deputy Manager

Joined: 2017

I commenced employment at Cherry Holt in December 2017 as the very first Deputy Manager, a role I am very passionate about.


Prior to working here, I started my journey in Healthcare in August 2006, after my 3rd child. After 2 weeks of working as a carer in the Community, I realised this was my calling in life. 2 years later I became a senior carer, working in a Care Home. After completing my NVQ Levels 2 & 3, I applied to work as a Healthcare Worker for Nottinghamshire Healthcare, for the Twilight District Nursing Service. Whilst working within the NHS, I gained experience by working in the Rapid Response Team, swiftly being promoted as part of the Care Home training pilot to reduce pressure ulcers, as an Assistant Practitioner.


I co-wrote React To Red/Moisture within 6 years of being part of the team and gained an Award of the Unsung Hero for Clinical Setting in 2016.


I was approached in 2017 after I had gained my Foundation Degree to join the Cherry Holt team. It was a difficult decision to make initially, due to the success of my Care Home work, however, this role has taught me so much, and what a true family feeling it is to work at Cherry Holt.


I look forward to seeing the home grow from strength to strength under Knights Care.


Denise

Denise Allen

Job Title: Receptionist

Joined: 1998

I started working at Cherry Holt on the 29th of December 1998 in the Laundry working only three days a week, part-time due to having an 8-year-old son. After a couple of years, I added another day to that and worked four days a week. During this time, I also helped out in the kitchen doing teas mainly and also helped out on the morning shifts too, so after a few months I then took on a full-time varied role. Following Knights Care's takeover, I was offered a new position of front-of-house receptionist in November 2022 which I gladly said yes to.


Out of work, I enjoy Family holidays abroad, family meals out, reading, cinema, going out with friends socializing.


Frequently Asked Questions about Cherry Holt Care Home

What types of Care is Cherry Holt Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherry Holt Care Home provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Cherry Holt Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Cherry Holt Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cherry Holt Care Home to the centre of Retford?

0.5 mile(s) as the crow flies, distance by road may be significantly further.