I am very happy that my mother is in the best place possible and wouldn't have it any other way.
Dominic T (Son of Resident)
they were exceptionally caring, considerate and kind.
Angela A (Daughter of Resident)
My mother's care was superb and her dignity respected
J R (Son of Resident)
There is limited parking on site, however the nursing home is next to the village car park which has free parking for 3 hours.
Church Farm at Field House has a Review Score of 9.4 (9.364) out of 10, based on 8 reviews in the last 2 years. Over all time Church Farm at Field House has 65 reviews.
Review from L C (Daughter of Resident) published on 21 October 2024
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you so much for your lovely feedback. We're delighted to hear that your mum has settled in and is enjoying her time with us, especially the food and care. Knowing that she feels safe and well looked after gives us great satisfaction. We appreciate your kind words and support, and we're always here if you need anything.
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Review from J C (Daughter of Resident) published on 21 May 2024
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
It was our pleasure and honour looking after your mum. She is missed by everyone. Thank you for leaving us a review.
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Review from Martyn B (Husband of Resident) published on 7 May 2024
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you for taking time to share your experience with us.
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Review from R H (Wife of Resident) published on 29 April 2024
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
We are glad to hear that you felt welcome by our team. Thank you for taking the time to leave your feedback. Nice words make a huge difference to our hardworking staff.
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Review from K R (Daughter of Resident) published on 29 April 2024
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you so much for your precious feedback. It means a lot to our hardworking team.
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Review from Vanessa S (Partner of Resident) published on 5 September 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you for your lovely words Vanessa. We have been honoured to be part of this journey of yours and your partner's.
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Review from Elaine F (Daughter of Resident) published on 1 August 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Dear Elaine, thank you for taking the time to leave such lovely feedback for one of our homes. I am the manager at Church Farm at Field House and I am responding on behalf of the manager at Rusticus. We are glad to hear that our hardworking team made a difference to your mum's quality of life. Kindest Regards.
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Review from Kelly S (Daughter of Resident) published on 18 May 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you so much for taking the time to review our home and our team. It's been a pleasure looking after your dad and we are glad to hear we could make a difference in these challenging times for him and the family.
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Review from Jacqueline N (Daughter of Resident) published on 16 March 2023
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Reply from Dimitra Gontzoulia, Manager, Field House Nursing Home at Church Farm at Field House
Jacqueline, thank you so much for leaving this lovely feedback for our team. It's rewarding for us to know that your mum and her family are happy with the care provided and we hope to see your mum blowing many more candles in the future.
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Review from Louise M (Niece of Resident) published on 26 January 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Dear Louise,
Our team and myself are glad to know you are pleased with the home and the care provided. We are deeply grateful you took your time to leave us a review.
Kindest Regards,
Dimitra.
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Review from G E (Daughter of Resident) published on 16 January 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you so much for taking the time to leave us your kind feedback. The team is deeply grateful.
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Review from Barbara M (Sister of Resident) published on 16 January 2023
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Review from A S (Daughter of Resident) published on 12 January 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Angela, the Field House team and myself are grateful for taking your time to leave lovely feedback for us.
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Review from Joanne S (Daughter of Resident) published on 12 January 2023
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Joanne, thank you for taking the time to leave feedback for our team and home. We are deeply grateful.
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Review from C W (Sister of Resident) published on 13 December 2022
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you for taking the time to leave a review for us. It means a lot to the Fieldhouse family.
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Review from Ruth M (Daughter of Resident) published on 8 August 2022
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Dear Ruth,
We are grateful to you for taking the time to provide us with your lovely feedback. It means so much to our team. It has been a pleasure looking after your precious father.
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Review from A J (Daughter of Resident) published on 5 May 2022
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you for your kind words and for taking the time to review our home and our team. It means a lot to us.
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Review from S D (Sister of Resident) published on 11 February 2022
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you so much ! Finally some light at the end of the tunnel
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Review from H B (Daughter of Resident) published on 8 February 2022
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Reply from Helen Walton, Operations Director at Church Farm at Field House
Thank you for taking the time to share your positive feedback. Our team at Field House are always so grateful to receive this.
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Review from Katy S (Daughter of Resident) published on 4 February 2022
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Reply from Dimitra Gontzoulia, Manager Field House Nursing Home at Church Farm at Field House
Thank you for your lovely words Katy. Your mother will be greatly missed.
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The Review Score of 9.4 (9.364) out of 10 for Church Farm at Field House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.795 for Church Farm at Field House is calculated as follows: ( (71 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 88 Ratings = 4.795
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.569 Points relating to the number of positive Reviews for Church Farm at Field House is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Apr 2019
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Job Title: Manager
Joined: 2017
Dimitra is the Home Manager at Field House
Dimitra is a registered nurse, qualified in Greece and is the clinical lead nurse at Church Farm at Field House. She has previous experience in hospitality before she decided that nursing was the career for her.
She has several years of experience in elderly care, having worked in both hospital and nursing homes. Dimitra has a passion for providing high quality dementia and palliative care and takes pride in leading a positive person centred care approach.
Dimitra’s approach is driven by people first and her moto is: ‘To do what nobody else will do, in a way that nobody else can do, in spite of all we go through, that is to be a nurse.” Dimitra's goal is to never stop broadening her horizons in the field of quality of care .