Gateford Hill Care Home

Gateford, Worksop S81 8AF
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9.6 86 Reviews
  • Gateford Hill Care Home, Worksop
Gateford Hill Care Centre offers quality care and a comfortable environment in which people can achieve a relaxing retirement and support for many with physical disabilities.

Together with professional healthcare, Gateford Hill staff make every effort to ensure residents have an enjoyable day-to-day lifestyle with access to personal hobbies and interests.

Related health professionals, such as GPs and therapists are regularly consulted regarding care packages, which are personalised to meet the needs of the individual.

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Care Provided by Gateford Hill Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jane Clinch (Care Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Gateford Hill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,705
    • Self-Funded Residential Dementia Care from £1,760
    • Self-Funded Nursing Care from £1,705
    • Self-Funded Nursing Dementia Care from £1,760

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Gateford Hill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gateford Hill Care Home Reviews (86)

Total of 86, showing 21-40
9.6

Gateford Hill Care Home has a Review Score of 9.6 (9.563) out of 10, based on 9 reviews in the last 2 years. Over all time Gateford Hill Care Home has 86 reviews.

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Review from A D (Sister-in-law of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly, always have time for the residents and visitors, efficient. Quality of care is excellent. Reassuring to know your relative is being looked after with such care, dignity, time and affection. Wonderful. I haven't eaten the food but I'm told it's beautiful - can't ask for better.

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Review from G M (Son of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum initially went to Gateford Hill Care Home for a week's respite but has ended up staying full-time in the dementia ward. The care she has received is excellent, the staff are lovely and really need to know Mum and how to get the best out of her. The receptionist and manager have been very helpful
when I have had questions or issues and I have been very satisfied with the care my mum has received. I would definitely recommend Gateford Hill Care Home for dementia care.

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Review from Stewart S (Son of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the care my relative receives.

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Review from Maureen H (Wife of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe the people who run this care home as fantastic, from the management team, the carers and the activity ladies; everyone treats each resident with respect. Plus, you are always welcomed with a smile. It really is a home from home. Everyone of the staff treats the residents with dignity
and respect. Everywhere is clean and fresh, and the meals are excellent. I thank you all for the care my husband receives.

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Review from Noreen W (Mother of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has lived at Gateford Hill Care Home for many years. I have always found the staff to be very caring and supportive of her needs. Since the new management has taken over, the building has been improved to a high standard and activities have improved 100%. Both management and staff have treated
my daughter with respect and are always looking out for her as she is non-communicative. The nursing staff are wonderful and keep me informed of my daughter's welfare and act swiftly if she is ill. My daughter is very happy there and so am I.

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Review from J G (Daughter of Resident) published on 18 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We initially chose Gateford Hill for some respite care for my father. It soon became apparent that the care he was receiving was far more comprehensive than we could give at home. The staff on Lindrick were genuine and caring and we felt that they definitely had my father's best interests at all times.
All our wishes were respected and when my father passed away, the staff were wonderful and made his passing a much easier process. A huge thank you to all staff for excellent care.

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Review from R H (Cousin of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is forty-four years old and is currently residing at Gateford Hill. She has terminal cancer as well as ongoing poor mental health. After spending time in hospital and the hospice, as well as periods of time at home, she now accepts and is coming to terms with the reality of never going home
again. Gateford Hill is now her home. I cannot thank them enough for their compassion, kindness, love and care. It is absolutely faultless. She is happy, safe, comfortable and settled. Nothing is too much trouble. During times of pain and sadness, they are there for her. Thank you for being so wonderful.

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Review from V T (Wife of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident at Gateford Hill Care Home and has been for some time. He receives excellent care from all staff who are professional, caring and compassionate. He is treated as family and with dignity and respect at all times. I am extremely satisfied with the care and attention he receives
from them all.

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Review from Kevin J (Brother of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gateford Hill was chosen specifically for my sister's needs after researching homes. Whilst we have only been with them for a short while, from first contact to the present day I can only praise the dedication, professionalism and care they give, not only to the residents but the family as well. During
lockdown, I felt secure knowing that my sister was safe and well taken care of by an excellent team.

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Review from C B (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant and helpful. The home is always clean, tidy and welcoming. Residents are well cared for and their needs appear to be met very well. Regular updates on residents wellbeing are given. Dad has improved during his stay and seems to be happy and settled.

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Review from S F (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gateford Hill is an extended family with an emphasis on care. When things get difficult at home staff take all the stress away from your shoulders to give you quality time with loved ones.

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Review from K S (Granddaughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother was in her home until her 90th year. So coming to Gateford was massive. She is loved and happy and we are delighted with her care. Thank you so much to all the staff.

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Review from Pat M (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into this care home over two years ago, it was a huge thing for her after living alone. She settled in after just a few weeks and calls it home. The staff are amazing and they knew just how to help her settle and reassure her. She is very very happy and she feels loved and cared for.

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Review from Peggy T (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a great regard for all the staff at Gateford Hill. The residents are well cared for and comfortable. The staff are friendly and approachable. They have been absolute angels all through the pandemic and have worked tirelessly throughout. Measures are in place for visitors - PPE provided and lateral
flow test before visit.

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Review from J C (Respite Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

At first, I thought it was a nice place. Staff were friendly and helpful but after long hours sat on my own with only water to drink I felt abandoned and lonely. I never got what I ordered for meals and tea time was very sparse. Drinks were often far between. Buzzers going all day and night.

Reply from Di Cameron, Home Manager at Gateford Hill Care Home

Thank you for your review, we welcome your feedback as we are continually reviewing our services to improve our quality of care. We are very sorry to hear that you felt this way after your stay with us. We have checked our records and feel that we did all we could to keep you safe and comfortable in line with PHE Guidance during this difficult time. We also checked the paperwork in regards to meals and drinks which line up with your requests, however, if you feel that this is incorrect please do not hesitate to contact the home, and the manager will be happy to discuss all of this with you.


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Review from A S (Daughter of Resident) published on 22 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

this care home really is the most caring of homes. My Mum has spent the last 6 weeks of her life being looked after by a wonderful team of people. We all felt part of their family and we cannot thank them enough. You do a most special job and as a family, we appreciated everything you did to care for
us all.

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Review from John H (Son of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Gateford Hill for 4 years until her recent death in November 2019. We got to know the staff and the care home well from our twice-weekly visits. At all times the home was calm and relaxing which suited my mother extremely well. The staff went about their jobs with efficiency
and confidence. The home always seemed to have sufficient staff on duty which helped to sustain the calm atmosphere. Although obviously busy at times the staff never seemed to be rushed into frantic activity. My mother was treated with dignity, respect and patience despite occasionally being difficult to manage towards the end as confusion and incomprehension sometimes affected her. She was blind during all of her time in the home but this was also managed by the staff effectively. Food provided was satisfactory. Medication was given appropriately and well-monitored. Medical professionals were called in quickly when required. We were happy for my mother to remain in this care home.

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Review from V P (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff couldn't have been any better. Mum was treated with dignity throughout. Would recommend Gateford Hill Care Home to anyone. Cannot thank the staff enough.

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Review from A T (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely warm and welcoming home. Smelled of toast when I first visited unannounced. Food was of a very high standard and brought to mum hot in an appetising way. All the staff spoke to me and greeted me in reception. Staff are lovely, friendly and will help you in any way they can, always making it feel
like home. Personal items are welcome to give the rooms a homely feel, and I visited whenever I wanted and stayed as long as needed too.

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Review from A F (Sister of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What amazing care my sister had for the last three and a half months of her life. When she moved to Gateford Hill for end of life care. The staff were truly amazing, genuinely caring toward her. She loved each and every one of them.

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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for Gateford Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Gateford Hill Care Home is calculated as follows: ( (106 Excellents x 5) + (2 Goods x 4) ) ÷ 108 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.582 Points relating to the number of positive Reviews for Gateford Hill Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Jane

Jane Sellick

Job Title: Home Manager

Joined: 2021

Hi, my name is Jane and I have worked in the care sector for nearly 30 years starting as a Care Assitant.


I joined Gateford Hill in May 2021. I am passionate about social care and improving the residents dignity, choice and involvment in their care. My favourite part at working at Gateford Hill is getting to know the people that live with us, aswell as their family and friends.