This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
On-site parking.
Barchester Edingley Lodge Care Home has a Review Score of 9.8 (9.831) out of 10, based on 34 reviews in the last 2 years. Over all time Barchester Edingley Lodge Care Home has 93 reviews.
Review from Diana E (Resident) published on 25 February 2025
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Overall Experience
5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Hi, Thank you for your honest feedback. The team will be absolutely happy to know that your stay was enjoyable and you felt cared for. Look forward to seeing you when you need help from us.
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Review from Kathryn R (Daughter of Resident) published on 6 January 2025
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5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your valuable feedback. This means a lot to us and I will definitely pass the message to the team. We aim to create a positive experience for our residents. I would like to take this opportunity to appreciate all your effort to work with us to achieve this.
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Review from R S (Son of Resident) published on 6 January 2025
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5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your positive feedback. We will continue to aim on the high quality of care and support which cannot be achieved without your understanding and support. I would like to take this opportunity to thank your effort to provide us feedback.
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Review from C K (Sister of Resident) published on 23 December 2024
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5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for taking the time to review us, we are grateful for your kind words. It is a pleasure to look after the lovely couples. Please feel free to visit us anytime.
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Review from Bev R (Respite Resident) published on 15 October 2024
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Overall Experience
5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you very much for your feedback. We, as a team, are really glad to know you enjoyed your stay. Your comments will be shared with our team as any appreciation goes a long way.
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Review from Audrey S (Respite Resident) published on 10 October 2024
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5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your lovely feedback. It means a lot. I will definitely pass your feedback to the team as it's their effort that made you feel comfortable with the service. Look forward to seeing you soon.
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Review from Gillian F (Respite Resident) published on 18 September 2024
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Overall Experience
3.0 out of 5
Reply from Feedback Team, The Feedback Team at Barchester Edingley Lodge Care Home
Thank you for your comments following your most recent stay with us, we understand this is the second time this year you have stayed and we're pleased you like how the home is furnished. We're sorry to read your comments on your personal support and where you feel we didn't meet your expectations, we'd like to reassure you we have team members available to help any time, day or night with any needs. The home have mentioned they weren't aware of any missing items during your stay or recent telephone calls, please let the home know which items they were so they can be returned to you. Kind Regards, Barchester's Customer Feedback Team.
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Review from J Y (Daughter of Resident) published on 31 July 2024
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Overall Experience
4.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Hi, thank you for your valuable feedback. I am extremely sorry to hear that Mum had some unpleasant experiences whilst her stay at Edingley Lodge. We appreciate you sharing your experience and I will definitely feedback to the team to improve our service.
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Review from N T (Respite Resident) published on 28 June 2024
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Overall Experience
5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your valuable feedback and I am very glad that you enjoyed your stay with us at Edingley Lodge. I will definitely pass your comment to our team who will be very happy. I look forward to seeing you again when you need help.
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Review from M W (Respite Resident) published on 11 June 2024
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Overall Experience
4.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your valuable feedback. I will definitely pass your positive comments to the team which will enhance their positivity. We will continue to work and improve to ensure the overall experience is always at the highest standards.
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Review from C S (Daughter of Resident) published on 10 June 2024
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5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your feedback. It's been a pleasure to look after your mum for the second time. I will definitely communicate your lovely feedback to the team as it helps to enhance the positivity and encourage the team to be more active in achieving a high standard of care.
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Review from Rachel L (Respite Resident) published on 15 May 2024
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Overall Experience
5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your valuable feedback. It was a pleasure to have you here. As a team, we are pleased that you enjoyed your stay with us at Edingley Lodge and that you felt supported throughout the stay. I will definitely communicate with the teams to let them know your feedback and I am sure they will be delighted. We will continue to monitor the staffing throughout the day to ensure adequate staffing is available to cover the busy periods.
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Review from Marion W (Daughter-in-law of Resident) published on 25 April 2024
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Overall Experience
5.0 out of 5
Reply from Kami Kaur, HSA at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J F (Respite Resident) published on 24 April 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kami Kaur, HSA at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Michael B (Son of Resident) published on 23 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from John B (Son of Resident) published on 22 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kami Kaur, HSA at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Christine W (Respite Resident) published on 21 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kami Kaur, HSA at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Jacqueline C (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kami Kaur, HSA at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Clare H (Daughter of Resident) published on 5 January 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Alphy George, Activities co-ordinator at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Isobel M (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Alphy George, Activities co-ordinator at Barchester Edingley Lodge Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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The Review Score of 9.8 (9.831) out of 10 for Barchester Edingley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Barchester Edingley Lodge Care Home is calculated as follows: ( (349 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 403 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Edingley Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2019
Hi, my name is Jilu Stephen and I am the General Manager at Edingley Lodge Care Home! I am a nurse by profession and completed my nursing studies in India. I moved to the UK in 2010. Since then, I have worked in the health and social care setting. I started my career in the UK as a health care assistant and I joined the Nursing and Midwifery Council. I have also worked as a registered nurse in a number of nursing and care homes. I have experience in supporting and assisting residents with many complex mental health needs. I am very passionate and honest towards my role.
I joined Barchester in 2019 as a bank nurse and worked as Deputy Manager and Clinical Lead for a year. I am now at Edingley Lodge as General Manager, responsible for running this beautiful home.
Job Title: Deputy Manager
Joined: 2023
Hello, my name is Jo, I joined Edingley Lodge in March 2023. I began my career in care in 2007 in a care home as a carer which I really enjoyed making a difference to the residents that lived in care homes.
I then was given the opportunity to be enrolled in courses to complete my Level 2 & Level 3 in Health and Social care and progressing to senior care within the care setting. I then became Team Leader / Head of Care / Deputy Manager - which then gave me the opportunity to learn the management side of a care home.
I have completed my Level 5 in Health and Social care management. My role within Edingley Lodge is Deputy Manager and I’m looking forward to supporting the residents within Edingley Lodge to live a fulfilled life within the home.
Job Title: Home services advisor
Joined: 2023
My role here is to support you and your loved ones journey into care. I will be at the other end of the phone for any and all questions you have about Edingley Lodge and your stay here.
I joined Barchester in 2016 and have previously worked at our sister home, Hall Park as their Home Administrator prior to progressing my career here at the home. I look forward to meeting you when you visit the home.
My role goes beyond just showing residents and loved ones around care homes; I actively engage in networking within the community to identify valuable opportunities that can enrich the lives of our residents. Whether it's organising engaging activities, fostering partnerships with local organisations, or creating special events, my goal is to create a vibrant and supportive environment that promotes well-being and fulfilment for every resident.
Job Title: Administrator
Joined: 2023
Linda is the Admin backbone of Edingley Lodge, She has got several years of experience in working as Admin. She joined Barchester in 2023.
She is responsible for ensuring all contracts are in place for the people we support and all the staff too. She is in charge of invoicing, payroll, purchases and takes great care of our numbers game in the home.
Linda has an open door policy and is most happy to speak with families, residents and staff that need support in the day. Linda is incredibly organised and a real team player and will always help out whenever she can.
Job Title: Activities Coordinator
Joined: 2025
Edingley Lodge. My role is all about creating engaging and stimulating activities for our residents, ensuring they have fun, stay active, and feel connected. I'm a people person at heart, and I love getting to know everyone.
Whether organising arts and crafts sessions, days out, or individual time, I aim to provide fulfilling experiences that brighten our residents day.
Job Title: Receptionist
Joined: 2019
My name is Sarah and I have worked for Barchester for 4 yrs in reception. You will see me at the home Monday to Friday. I answer the telephone and deal with enquires or any questions you may have, I will welcome you into our friendly home.
Job Title: Head Chef
Joined: 2018
Hello, my name is Marta Fitzerman I was born in Poland and studied in Lublin. I have worked in the care sector since 2014. I have been studying catering for 4 years and am the Second Chef here at Edingley Lodge.
I enjoy all my work and different ways of cooking especially when residents enjoy the menus so much that clean plates are returned to the kitchen, this is when job satisfaction and a great sense of accomplishment are felt.
Job Title: Head of Housekeeping
Joined: 2020
Hi, my name is Chloe and I am the Head of Housekeeping here at Edingley Lodge. I and my team strive to maintain a high standard of cleanliness for residents at all times. Everything is always spic and span. I look forward to saying hello on your next visit.
Job Title: Head of Maintenance
Joined: 2023
Garry has worked for the past 30 years plus in a maintenance role, in both private schools and care homes. Garry has always enjoyed the challenge of fixing things from a young age and loves nothing more than making something out of nothing!
‘I particularly love working in the care sector, as I love to chat with the residents and build up relationships with them all. Nothing makes me happier than when I have been able to fix something for them and am able to leave them with a smile on their face, especially when they deem something un-fixable!’
Job Title: Senior Carer
Joined: 2024
Shani has recently joined the Edingley Lodge team in April 2024, Shani has worked in care for around 30 years, She said "It's what I know best and what I enjoy the most".
Job Title: Hostess
Joined: 2012
Hello, my name is Karen, I work as a hostess at Edingley Lodge. I started working with Barchester in May 2012. I am very familiar with diets and residents’ needs, I support the kitchen in many ways. I am easy going which helps me to welcome residents and their families into our Home and make them feel comfortable, I work with a fantastic Team.
Job Title: Care Assistant
Joined: 2024
"Hi, My name is Shauna, I have worked in care for six years, I came into care once I finished university, To gain people's experience and I have stayed ever since. It is the greatest privilege in the world to care for our residents and be able to help them. Edingley Lodge is a fantastic place to work and makes caring all the more enjoyable."
