Barchester Edingley Lodge Care Home

Station Road, Edingley, Newark-on-Trent NG22 8BX
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9.8 93 Reviews
  • Barchester Edingley Lodge Care Home, Newark-on-Trent
Surrounded by serene countryside to the north-east of Nottingham, Edingley Lodge is set amongst picturesque villages, on one and a half acres of grounds. The home offers residential care. With a large orangery opening out onto this rural beauty, and the blooms of the flowerbeds and greenhouse, peace and quiet are never far away. It's also just a short ride on the courtesy vehicle to the shops, pubs and churches of nearby Farnsfield.

The home has 34 rooms, all of which are en-suite. There are three, open communal lounges, one private lounge and a well-appointed dining room, all tastefully decorated to the highest standards - so you can be proud to call Edingley Lodge your home.

Chefs prepare a daily menu of tasty, nutritional meals which may be taken in the communal dining room or in bedrooms as preferred. Special dietary requirements can be accommodated.

A dedicated activities coordinator plans daily events in the home, as well as regular excursions beyond it. Residents and their families are encouraged to participate in the planning process to make sure everyone's needs and wants are being met.

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Care Provided by Barchester Edingley Lodge Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Jilu Stephen (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Barchester Edingley Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,276
    • RESPITE Self-Funded Residential Care from £1,400

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Edingley Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking.


Barchester Edingley Lodge Care Home Reviews (93)

Total of 93, showing 21-40
9.8

Barchester Edingley Lodge Care Home has a Review Score of 9.8 (9.831) out of 10, based on 34 reviews in the last 2 years. Over all time Barchester Edingley Lodge Care Home has 93 reviews.

Overall Experience

  • 66
  • 24
  • 1
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Date Published

93
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Review from A E (Respite Resident) assisted by family/friend published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience good. Disappointed at lack of physiotherapy when we viewed were assured they would give that service ie. assist with walking but that didn't happen. Need more experienced staff.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for taking the time to add a review. We value feedback shared so that we can work with families to support you and continuously improve our service. We are so sorry that you shared comments on your review about the lack of physiotherapy and time from staff during your stay. If you do have any concerns at all you wish to raise either with the home directly or our team, please feel free to contact us at feedback@barchester.com so that we can assist you on behalf of Edingley Lodge.


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Review from June T (Respite Resident) assisted by family/friend published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a lovely stay at Barchester Edingley Lodge Care Home (respite care, two weeks). All staff were friendly and hands-on, day or night, and nothing was too much trouble for them. Housekeeping was excellent and rooms were kept spotless. My laundry was washed just as I liked it. Food was good and dining
three times a day I enjoyed. Enjoyable activities daily too. I would recommend Edingly Lodge and give it ten out of ten.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Edingley Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C S (Daughter of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a good experience for me as I felt total confidence with the care being offered for my mum's ten night stay and I could leave her in safe hands. All the staff are caring and paid attention to my mums needs, she was able to be quiet when she wanted to be. The food and company was also something
that she enjoyed immensely as there were not many residents. It did have a feel of home about the place. It was the first time we had tried away from home and we will certainly do it again - thank you to all.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review from Susan H (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with Barchester Edingley Lodge Care Home. The staff were very friendly. My only concern was that residents including Mum were kept waiting for quite a while to use the toilet. She said she didn't get a daily shower.
I couldn't say anything negative about anything else.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Edingley Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Maisie H (Granddaughter of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Edingley are all lovely and very caring. They were always in touch with updates and upcoming events. The care home and its facilities are like a 5-star hotel, and the food and cakes looked amazing. I would definitely recommend this home.

Reply from Alphy George, Activities co-ordinator at Barchester Edingley Lodge Care Home

Thank you so much for your valuable feedback. The message will be passed on to our team.


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Review from N G (Son of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had two recent four-week stays during which I visited frequently and thought the staff there very welcoming and highly competent. Mum's room was bright and pleasant, and the food appetizing, in a building with modern, upbeat decor in peaceful surroundings. I was very pleased indeed.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Edingley Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S E (Brother of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful facility, like a first class hotel. Staff couldn't be more friendly and caring.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Edingley Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Roy S (Resident) assisted by family/friend published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Beautiful surroundings. Good choice of well-cooked food.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you so much for your valuable feedback. The message will be passed on to our team.


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Review from Josephine B (Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay was fantastic. The staff were very caring and could not do enough for you. An experience I will never forget and I thank God that there are ladies and gents who care enough to do this work! Thank you everyone, I will never forget you.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you so much for your valuable review. The team will be very happy to know that you valued their support. I will definitely pass the message to the team.


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Review from L S (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic transformation and refurb. The staff are truly fantastic and attentive. We feel Mum is in very good hands and it takes a great weight off to know that she is happy and content.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Hi
Thank you for your valuable review. Very much appreciate and will definitely pass the message to the team.


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Review from Dorothy F (Resident) assisted by family/friend published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly satisfied, meets all my expectations. Caring and patient staff and they are there whenever I need them. I love the spa bath and I can have one whenever I want, super.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Edingley Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Andrew F (Son of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident before the refurbishment and couldn't wait to come back, not so much for the beautiful and new well-appointed rooms but because she has never felt so well looked after and cared for. The staff are always friendly, truly caring and genuinely respect all the residents.
Mum's medical
needs are getting a bit more and the care home staff manage this with real professionalism. In short, we couldn't ask for more.

Reply from Alphy George, Activities co-ordinator at Barchester Edingley Lodge Care Home

Thank you for your valuable comments. This means a lot and I will definitely pass the message to the team.


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Review from June W (Respite Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Say very comfortable. Staff excellent, very kind and attentive. Good exercise with a certain member of staff.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you for your valuable comment which always helps us to improve our service and maintain a high standard. The message will be passed to the whole team.


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Review from Pauline T (Friend of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Edingley Lodge Care Home is amazing, more like a hotel than a care home. The staff have always got time for the guests to talk to or just sit with if they need a bit of company. Everything about Edingley Lodge is top of the league; decor, care, food and activities. There is also a beautiful patio/balcony
with views over the fields and to have afternoon tea under the sun shades. It's always a pleasure to walk into when I visit my friend before his game of dominoes. Many thanks to all the staff.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you so much for your valuable time and comment. It means a lot to the team here at Edingley Lodge. It's always been a pleasure to see you and talk to you.


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Review from P S (Son-in-law of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely accommodation and good facilities. All the staff are professional and very attentive as well as being very friendly and helpful to us as visitors as well as the boarders.

Reply from Jilu Stephen, General Manager at Barchester Edingley Lodge Care Home

Thank you so much for your time to review the home and the facilities provided. I will pass the message to the team.


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Review from K J (Respite Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really wonderful and helpful. I enjoyed my stay here never got bored, lots of activities happening.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Edingley Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Carolyn (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother was very well cared for during her stay (April to September 2021). She had quite complex medical conditions including type 1 diabetes and the staff worked together with the chef and her dietary and medical needs were managed well and the food was always well-presented and appetising.
I
visited regularly and the staff was always polite and attentive and did their best to make me feel welcome. They have a very difficult and challenging job especially during recent times but were always pleasant and caring. My mother wasn’t always the easiest of people to care for and they were patient and approachable and she was always treated with both dignity and respect.
I specifically appreciated how the general manager was always open, honest, professional and approachable. The end of life care my Mother received was the best I could have hoped for, the sensitivity and empathy from all at Edingley Lodge were amazing – thank you all!

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Edingley Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home, the General Manager and her team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Beryl S (Respite Resident) assisted by family/friend published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything. Only criticism there was no shower in the room, it really would of put the cherry on the cake but all in all a wonderful respite stay and wouldn't hesitate to come back.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Edingley Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. May we ask that you speak with the General Manager, Jilu Stephen to discuss the suitability of a shower room when you book your next respite stay. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team and we do look forward to seeing you again.


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Review from P H (Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very supportive even at night. They do need some educating for some of the equipment used. I could do without ringing a bell when a client needs help.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Edingley Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D C (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Mum was booked in for two weeks respite care. (1) Room was mucky, (2) staff surly, (3) Mum was left down at the pod 40mins without a reason for her being there.
The huge issue to do with communication, health and safety issue, understaffed and light going off which was very frightening. No suitable
food available. Mum was losing weight, very depressed and very tearful. We spoke at length to care home manager but she was very dismissive even when Mum was overdosed on Oramorph. Not happy. Awful place.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Edingley Lodge Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.


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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Barchester Edingley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Barchester Edingley Lodge Care Home is calculated as follows: ( (349 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 403 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Edingley Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (12)

Jilu

Jilu Stephen

Job Title: General Manager

Joined: 2019

Hi, my name is Jilu Stephen and I am the General Manager at Edingley Lodge Care Home! I am a nurse by profession and completed my nursing studies in India. I moved to the UK in 2010. Since then, I have worked in the health and social care setting. I started my career in the UK as a health care assistant and I joined the Nursing and Midwifery Council. I have also worked as a registered nurse in a number of nursing and care homes. I have experience in supporting and assisting residents with many complex mental health needs. I am very passionate and honest towards my role.


I joined Barchester in 2019 as a bank nurse and worked as Deputy Manager and Clinical Lead for a year. I am now at Edingley Lodge as General Manager, responsible for running this beautiful home.


Jo

Jo Parrish

Job Title: Deputy Manager

Joined: 2023

Hello, my name is Jo, I joined Edingley Lodge in March 2023. I began my career in care in 2007 in a care home as a carer which I really enjoyed making a difference to the residents that lived in care homes.


I then was given the opportunity to be enrolled in courses to complete my Level 2 & Level 3 in Health and Social care and progressing to senior care within the care setting. I then became Team Leader / Head of Care / Deputy Manager - which then gave me the opportunity to learn the management side of a care home.


I have completed my Level 5 in Health and Social care management. My role within Edingley Lodge is Deputy Manager and I’m looking forward to supporting the residents within Edingley Lodge to live a fulfilled life within the home.


Kami

Kami Kaur

Job Title: Home services advisor

Joined: 2023

My role here is to support you and your loved ones journey into care. I will be at the other end of the phone for any and all questions you have about Edingley Lodge and your stay here.


I joined Barchester in 2016 and have previously worked at our sister home, Hall Park as their Home Administrator prior to progressing my career here at the home. I look forward to meeting you when you visit the home.
My role goes beyond just showing residents and loved ones around care homes; I actively engage in networking within the community to identify valuable opportunities that can enrich the lives of our residents. Whether it's organising engaging activities, fostering partnerships with local organisations, or creating special events, my goal is to create a vibrant and supportive environment that promotes well-being and fulfilment for every resident.


Linda

Linda Ping

Job Title: Administrator

Joined: 2023

Linda is the Admin backbone of Edingley Lodge, She has got several years of experience in working as Admin. She joined Barchester in 2023.


She is responsible for ensuring all contracts are in place for the people we support and all the staff too. She is in charge of invoicing, payroll, purchases and takes great care of our numbers game in the home.


Linda has an open door policy and is most happy to speak with families, residents and staff that need support in the day. Linda is incredibly organised and a real team player and will always help out whenever she can.


Phoebe

Phoebe Hind

Job Title: Activities Coordinator

Joined: 2025

Edingley Lodge. My role is all about creating engaging and stimulating activities for our residents, ensuring they have fun, stay active, and feel connected. I'm a people person at heart, and I love getting to know everyone.


Whether organising arts and crafts sessions, days out, or individual time, I aim to provide fulfilling experiences that brighten our residents day.


Sarah

Sarah Pitchfork

Job Title: Receptionist

Joined: 2019

My name is Sarah and I have worked for Barchester for 4 yrs in reception. You will see me at the home Monday to Friday. I answer the telephone and deal with enquires or any questions you may have, I will welcome you into our friendly home.


Marta

Marta Fitzerman

Job Title: Head Chef

Joined: 2018

Hello, my name is Marta Fitzerman I was born in Poland and studied in Lublin. I have worked in the care sector since 2014. I have been studying catering for 4 years and am the Second Chef here at Edingley Lodge.


I enjoy all my work and different ways of cooking especially when residents enjoy the menus so much that clean plates are returned to the kitchen, this is when job satisfaction and a great sense of accomplishment are felt.


Chloe

Chloe Mason

Job Title: Head of Housekeeping

Joined: 2020

Hi, my name is Chloe and I am the Head of Housekeeping here at Edingley Lodge. I and my team strive to maintain a high standard of cleanliness for residents at all times. Everything is always spic and span. I look forward to saying hello on your next visit.


Garry

Garry Fensom

Job Title: Head of Maintenance

Joined: 2023

Garry has worked for the past 30 years plus in a maintenance role, in both private schools and care homes. Garry has always enjoyed the challenge of fixing things from a young age and loves nothing more than making something out of nothing!


‘I particularly love working in the care sector, as I love to chat with the residents and build up relationships with them all. Nothing makes me happier than when I have been able to fix something for them and am able to leave them with a smile on their face, especially when they deem something un-fixable!’


Shani

Shani Fergie

Job Title: Senior Carer

Joined: 2024

Shani has recently joined the Edingley Lodge team in April 2024, Shani has worked in care for around 30 years, She said "It's what I know best and what I enjoy the most".


Karen

Karen Huddart

Job Title: Hostess

Joined: 2012

Hello, my name is Karen, I work as a hostess at Edingley Lodge. I started working with Barchester in May 2012. I am very familiar with diets and residents’ needs, I support the kitchen in many ways. I am easy going which helps me to welcome residents and their families into our Home and make them feel comfortable, I work with a fantastic Team.


Shauna

Shauna Silvester

Job Title: Care Assistant

Joined: 2024

"Hi, My name is Shauna, I have worked in care for six years, I came into care once I finished university, To gain people's experience and I have stayed ever since. It is the greatest privilege in the world to care for our residents and be able to help them. Edingley Lodge is a fantastic place to work and makes caring all the more enjoyable."