This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
On-site parking.
Barchester Edingley Lodge Care Home has a Review Score of 9.8 (9.831) out of 10, based on 34 reviews in the last 2 years. Over all time Barchester Edingley Lodge Care Home has 93 reviews.
Review from Joan M (Friend of Resident) published on 29 May 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tessa Matthews, Marketing at Barchester Edingley Lodge Care Home
Thank you so much for your comments about Highfields Care Home. A caring and attentive team around you is exactly what everyone wants to hear when looking for a care home.
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Review from Patricia B (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Alison Geddes, Marketing at Barchester Edingley Lodge Care Home
Thank you for your lovely comments about our home, it is great to hear how well your Mum is settling in here at Highfields.
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Review from Eva A (Niece of Resident) published on 29 April 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Alison Geddes, Marketing at Barchester Edingley Lodge Care Home
Thank you for your positive comments about our home, the team will be delighted to hear your feedback.
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Review from William S (Resident) published on 26 February 2019
Submitted via Postal Card •
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4.0 out of 5
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Review from Rachel G (Daughter of Resident) published on 23 January 2019
Submitted via Website •
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5.0 out of 5
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Review from S D (Son of Resident) published on 11 January 2019
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4.0 out of 5
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Review from R M (Daughter of Resident) published on 10 January 2019
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4.0 out of 5
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Review from O W (Grandson of Resident) published on 19 December 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from S R (Son of Resident) published on 12 December 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Alison Geddes, Marketing Administrator at Barchester Edingley Lodge Care Home
Thank you for your positive feedback on Highfields, it is good to hear you think the food and refreshments are excellent. The team will also be delighted to hear that you think they are very caring and hardworking and create a friendly atmosphere. As always, our Home Manager has an open door policy so should you wish to discuss anything further, please feel free to pop in and see her anytime.
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Review from M M (Partner of Resident) published on 19 November 2018
Submitted via Postal Card •
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4.0 out of 5
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Review from Rebecca W (Daughter of Resident) published on 13 November 2018
Submitted via Website •
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Overall Experience
2.0 out of 5
Reply from Donna Crann, Regional Manager at Barchester Edingley Lodge Care Home
Thank you for taking the time to review our home, we appreciate all feedback as it helps us improve the service we provide. We are sorry that you did not experience the usually high standard of care at Highfields. We take the issues raised seriously, and after receiving your initial complaint at the time, we conducted a full investigation. With regards to the meeting, my colleague had been out of work due to a health emergency, so, unfortunately, was unable to contact you to agree the time of the meeting. We can only apologise for any miscommunication that led to you turning up for a meeting that had never been confirmed. Once again, thanks for your feedback and apologies that, on this occasion, we have not met the standards that we are known for and expect to achieve.
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Review from Teresa J (Daughter of Resident) published on 6 November 2018
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5.0 out of 5
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Review from Chris M (Grandson of Resident) published on 5 November 2018
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5.0 out of 5
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Review from Roger M (Nephew of Resident) published on 23 October 2018
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Annie Hall, Home Manager at Barchester Edingley Lodge Care Home
Thank you very much for your lovely comments about Highfields Care Home, we are pleased to hear you were reassured that your aunt and parents were receiving the best of care and that they were surrounded by familiar faces.
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Review from Sally W (Daughter of Resident) published on 23 October 2018
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5.0 out of 5
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Review from C G (Daughter of Resident) published on 17 October 2018
Submitted via Postal Card •
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4.0 out of 5
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Review from Mary W (Wife of Resident) published on 15 August 2018
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5.0 out of 5
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Review from Janice G (Daughter-in-law of Resident) published on 15 August 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Karen T (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Paula B (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.8 (9.831) out of 10 for Barchester Edingley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for Barchester Edingley Lodge Care Home is calculated as follows: ( (349 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 403 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Edingley Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2019
Hi, my name is Jilu Stephen and I am the General Manager at Edingley Lodge Care Home! I am a nurse by profession and completed my nursing studies in India. I moved to the UK in 2010. Since then, I have worked in the health and social care setting. I started my career in the UK as a health care assistant and I joined the Nursing and Midwifery Council. I have also worked as a registered nurse in a number of nursing and care homes. I have experience in supporting and assisting residents with many complex mental health needs. I am very passionate and honest towards my role.
I joined Barchester in 2019 as a bank nurse and worked as Deputy Manager and Clinical Lead for a year. I am now at Edingley Lodge as General Manager, responsible for running this beautiful home.
Job Title: Deputy Manager
Joined: 2023
Hello, my name is Jo, I joined Edingley Lodge in March 2023. I began my career in care in 2007 in a care home as a carer which I really enjoyed making a difference to the residents that lived in care homes.
I then was given the opportunity to be enrolled in courses to complete my Level 2 & Level 3 in Health and Social care and progressing to senior care within the care setting. I then became Team Leader / Head of Care / Deputy Manager - which then gave me the opportunity to learn the management side of a care home.
I have completed my Level 5 in Health and Social care management. My role within Edingley Lodge is Deputy Manager and I’m looking forward to supporting the residents within Edingley Lodge to live a fulfilled life within the home.
Job Title: Home services advisor
Joined: 2023
My role here is to support you and your loved ones journey into care. I will be at the other end of the phone for any and all questions you have about Edingley Lodge and your stay here.
I joined Barchester in 2016 and have previously worked at our sister home, Hall Park as their Home Administrator prior to progressing my career here at the home. I look forward to meeting you when you visit the home.
My role goes beyond just showing residents and loved ones around care homes; I actively engage in networking within the community to identify valuable opportunities that can enrich the lives of our residents. Whether it's organising engaging activities, fostering partnerships with local organisations, or creating special events, my goal is to create a vibrant and supportive environment that promotes well-being and fulfilment for every resident.
Job Title: Administrator
Joined: 2023
Linda is the Admin backbone of Edingley Lodge, She has got several years of experience in working as Admin. She joined Barchester in 2023.
She is responsible for ensuring all contracts are in place for the people we support and all the staff too. She is in charge of invoicing, payroll, purchases and takes great care of our numbers game in the home.
Linda has an open door policy and is most happy to speak with families, residents and staff that need support in the day. Linda is incredibly organised and a real team player and will always help out whenever she can.
Job Title: Activities Coordinator
Joined: 2025
Edingley Lodge. My role is all about creating engaging and stimulating activities for our residents, ensuring they have fun, stay active, and feel connected. I'm a people person at heart, and I love getting to know everyone.
Whether organising arts and crafts sessions, days out, or individual time, I aim to provide fulfilling experiences that brighten our residents day.
Job Title: Receptionist
Joined: 2019
My name is Sarah and I have worked for Barchester for 4 yrs in reception. You will see me at the home Monday to Friday. I answer the telephone and deal with enquires or any questions you may have, I will welcome you into our friendly home.
Job Title: Head Chef
Joined: 2018
Hello, my name is Marta Fitzerman I was born in Poland and studied in Lublin. I have worked in the care sector since 2014. I have been studying catering for 4 years and am the Second Chef here at Edingley Lodge.
I enjoy all my work and different ways of cooking especially when residents enjoy the menus so much that clean plates are returned to the kitchen, this is when job satisfaction and a great sense of accomplishment are felt.
Job Title: Head of Housekeeping
Joined: 2020
Hi, my name is Chloe and I am the Head of Housekeeping here at Edingley Lodge. I and my team strive to maintain a high standard of cleanliness for residents at all times. Everything is always spic and span. I look forward to saying hello on your next visit.
Job Title: Head of Maintenance
Joined: 2023
Garry has worked for the past 30 years plus in a maintenance role, in both private schools and care homes. Garry has always enjoyed the challenge of fixing things from a young age and loves nothing more than making something out of nothing!
‘I particularly love working in the care sector, as I love to chat with the residents and build up relationships with them all. Nothing makes me happier than when I have been able to fix something for them and am able to leave them with a smile on their face, especially when they deem something un-fixable!’
Job Title: Senior Carer
Joined: 2024
Shani has recently joined the Edingley Lodge team in April 2024, Shani has worked in care for around 30 years, She said "It's what I know best and what I enjoy the most".
Job Title: Hostess
Joined: 2012
Hello, my name is Karen, I work as a hostess at Edingley Lodge. I started working with Barchester in May 2012. I am very familiar with diets and residents’ needs, I support the kitchen in many ways. I am easy going which helps me to welcome residents and their families into our Home and make them feel comfortable, I work with a fantastic Team.
Job Title: Care Assistant
Joined: 2024
"Hi, My name is Shauna, I have worked in care for six years, I came into care once I finished university, To gain people's experience and I have stayed ever since. It is the greatest privilege in the world to care for our residents and be able to help them. Edingley Lodge is a fantastic place to work and makes caring all the more enjoyable."
