Lawn Park Care Home has a Review Score of 9.7 (9.724) out of 10, based on 20 reviews in the last 2 years. Over all time Lawn Park Care Home has 76 reviews.
Review from Louisa B (Daughter of Resident) published on 4 February 2025
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your review, we take all feedback seriously. This is a recently acquired home to the group and we have a rolling program of refurbishment so the issues you've raised will soon be addressed.
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Review from K W (Daughter-in-law of Resident) published on 31 January 2025
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your kind words, we will make sure they are passed onto our fabulous team!
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Review from Carl S (Son of Resident) published on 29 January 2025
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your kind words, we really appreciate your review and are so pleased that you are happy with the care Mum receives.
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Review from Andrew D (Son of Resident) published on 27 December 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your review, Dad is truly missed and we are always here for support if ever you need it.
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Review from S H (Nephew of Resident) published on 15 November 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your review, we all really appreciate it at Lawn Park!
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Review from K L (Daughter of Resident) published on 15 November 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your kind feedback on Lawn Park. We are so pleased that you are happy with Dad's care and we are so lucky to have such an amazing team here!
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Review from G B (Cousin of Resident) published on 14 October 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your review, we really appreciate it! Your feedback has been taken on and we are looking to improve the home with renovations as soon as we can.
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Review from S G (Daughter of Resident) published on 2 July 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your lovely review of Lawn Park, we are so lucky to have such a fab team!
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Review from L C (Daughter of Resident) published on 16 May 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your lovely review of Lawn Park. We are so glad that you are pleased with the care given, we are always here for support if ever you want to pop in!
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Review from Helen W (Daughter of Resident) published on 8 April 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your kind words about Lawn Park. We are so lucky to have such an amazing team of staff! Due to being under new management a freshen-up of decor is definitely on the cards!
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Review from Jean C (Daughter of Resident) published on 22 March 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your lovely review, we all really appreciate it here at Lawn Park, that makes us very happy that you were pleased with the quality of our staff, they truly are amazing!
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Review from Y L (Friend of Resident) published on 20 March 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for taking the time to write such a lovely review of Lawn Park, we really value every single one of our team and believe that they play such a vital role in giving the best care we possibly can to our residents!
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Review from Lynn H (Daughter of Resident) published on 4 March 2024
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Reply from Macie Cox, Marketing Executive at Lawn Park Care Home
Thank you so much for your lovely review, we all really appreciate it at Lawn Park. Please let us know if there's anything more we can do!
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Review from Mandy H (Daughter-in-law of Resident) published on 11 January 2024
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Review from Bernard K (Son of Resident) published on 21 September 2023
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Review from Diane C (Sister of Resident) published on 21 September 2023
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Review from D S (Niece of Resident) published on 24 August 2023
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Review from J G (Granddaughter of Resident) published on 4 May 2023
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Reply from Harriet Sharland, Marketing Administrator at Lawn Park Care Home
Thank you, J G, for taking the time to leave a positive review about the quality of care provided for your mother at our care home. We pride ourselves on our efforts to create positive experiences for all of our residents at Lawn Park. Thanks. Have a wonderful day.
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Review from D M (Son of Resident) published on 4 May 2023
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Reply from Harriet Sharland, Marketing Administrator at Lawn Park Care Home
Thank you, D M, for your comments about your recent experience at Lawn Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were pleased with the quality of our care for your mother. Take care.
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Review from C H (Son of Resident) published on 20 April 2023
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The Review Score of 9.7 (9.724) out of 10 for Lawn Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.724 for Lawn Park Care Home is calculated as follows: ( (188 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 239 Ratings = 4.724
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lawn Park Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager at Lawn Park Care Home, Sutton in Ashfield
Rosalind has been at Lawn Park for three decades and still looks forward to going to work every day. She has been passionate about caring for the elderly from a young age and was confident that it was the perfect career path for her.
Before becoming Home Manager, she completed her nursing training and then became a clinical lead for a while before progressing to Deputy Manager. Rosalind is very proud of herself and her team for consistently achieving a ‘Good’ rating for CQC and a ‘Band Five’ for Quality Banding.
Outside of work, Rosalind loves socialising, gardening and walking her two beautiful dogs; she previously accomplished climbing Croagh Patrick Mountain in West Ireland.
Words of encouragement from Rosalind for someone looking for the right care home would be: “I would recommend that you look around a few homes, look at their CQC report and choose the home that you felt the most comfortable visiting.”