Lawn Park Care Home has a Review Score of 9.7 (9.724) out of 10, based on 20 reviews in the last 2 years. Over all time Lawn Park Care Home has 76 reviews.
Review from Andrew S (Relative of Resident) published on 15 December 2022
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Review from Helen S (Granddaughter of Resident) published on 15 December 2022
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Review from A W (Daughter of Resident) published on 1 December 2022
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Review from John W (Son-in-law of Resident) published on 17 November 2022
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Review from E S (Daughter of Resident) published on 3 November 2022
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Review from Ian L (Son of Resident) published on 3 November 2022
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Reply from Katie Barnett, Marketing Administrator at Lawn Park Care Home
Thank you for letting us know how we are doing at our home. The care and well-being of every resident are our number one priority and it is rewarding to have such positive feedback about how we are doing. If we can do anything more for you, please do not hesitate to reach out.
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Review from A W (Daughter of Resident) published on 6 October 2022
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Reply from Katie Barnett, Marketing Administrator at Lawn Park Care Home
Thank you for your wonderful feedback about Lawn Park Care Home. We appreciate all of your kind comments about our team and to hear that your dad has settled in and is enjoying his time at Lawn Park. We hope to see you again soon.
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Review from Mary P (Daughter of Resident) published on 14 September 2022
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Reply from Katie Barnett, Marketing Administrator at Lawn Park Care Home
Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your father was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.
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Review from A N-N (Daughter of Resident) published on 14 September 2022
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Reply from Katie Barnett, Marketing Administrator at Lawn Park Care Home
Thank you for your positive feedback towards Lawn Park Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your father has settled in. If there is anything more we can do, please do not hesitate to reach out.
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Review from T W (Husband of Resident) published on 31 August 2022
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Reply from Katie Barnett, Marketing Executive at Lawn Park Care Home
Thank you for your comments about your recent experience at Lawn Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do for you in the future, please reach out.
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Review from Dennis H (Nephew of Resident) published on 17 February 2022
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Review from Rachel C (Resident) published on 25 November 2021
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Review from Donna H (Daughter of Resident) published on 28 October 2021
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Review from Margaret P (Daughter of Resident) published on 9 September 2021
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Review from Brian B (Son of Resident) published on 24 June 2021
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Review from Susan B (Sister of Resident) published on 10 June 2021
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Review from Iris C (Daughter of Resident) published on 10 June 2021
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Review from Linda N (Daughter-in-law of Resident) published on 27 April 2021
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Reply from Olivia Shields, Marketing Assistant at Lawn Park Care Home
Thank you, Linda, for your comments about your recent experience at Lawn Park Care Home. Our resident's wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Susan L (Daughter of Resident) published on 1 March 2021
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Reply from Olivia Shields, Marketing Assistant at Lawn Park Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Lawn Park Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Kate G (Daughter of Resident) published on 1 March 2021
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Reply from Olivia Shields, Marketing Assistant at Lawn Park Care Home
Thank you, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
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The Review Score of 9.7 (9.724) out of 10 for Lawn Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.724 for Lawn Park Care Home is calculated as follows: ( (188 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 239 Ratings = 4.724
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lawn Park Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager at Lawn Park Care Home, Sutton in Ashfield
Rosalind has been at Lawn Park for three decades and still looks forward to going to work every day. She has been passionate about caring for the elderly from a young age and was confident that it was the perfect career path for her.
Before becoming Home Manager, she completed her nursing training and then became a clinical lead for a while before progressing to Deputy Manager. Rosalind is very proud of herself and her team for consistently achieving a ‘Good’ rating for CQC and a ‘Band Five’ for Quality Banding.
Outside of work, Rosalind loves socialising, gardening and walking her two beautiful dogs; she previously accomplished climbing Croagh Patrick Mountain in West Ireland.
Words of encouragement from Rosalind for someone looking for the right care home would be: “I would recommend that you look around a few homes, look at their CQC report and choose the home that you felt the most comfortable visiting.”